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Is a Microwave Oven an Essential Appliance in a Kitchen?

Essential Appliance In Kitchen

Is A Microwave An Essential Appliance In A Kitchen

The microwave oven, an everyday household gadget, has wholly transformed modern home kitchens. A microwave is an essential home appliance which makes life a lot easier. It uses specialized electromagnetic radiation to cook food swiftly by heating food from the inside. From preparing sumptuous dishes to reheating your delicious leftovers without overcooking them, a microwave oven adds convenience to your cooking experience. Unlike conventional ovens, microwave ovens cook food from the inside rather than the outside.

A microwave’s most significant advantage is that it can cook food up to 6 times faster than a conventional oven. Moreover, they are very user-friendly and safe to use. Studies show it is safe to cook with a microwave, retaining more nutrients than stovetop cooking. The cooking method that best retains nutrients, cooks quickly, heats food for the shortest time and uses as little liquid as possible. Thus, making the Microwave an essential kitchen appliance.

The microwave oven requires periodic cleaning and maintenance per the manufacturer’s instructions. The maintenance and care are very straightforward; however, microwave service is needed once a year. Therefore, if you feel that your microwave service is due, download the “OneDios” app and generate a service request in a few clicks. You can also buy the extended warranty and AMCs for all microwave brands like Bosch, LG, Voltas, etc.

Let’s look at the benefits of having a microwave oven in your kitchen:

Convenience

The convenience that microwave ovens provide is why people purchase them. Microwaves cook and heat food at the touch of a button in no time,

with no fuss and no mess. With a microwave oven, you can set the temperature and time and let the food cook without needing to check on it for burning. Microwave ovens are more efficient than regular ones since they don’t require preheating like traditional ovens.

Multi-Purpose

You can do much more with a microwave oven at home than merely reheat food. The microwave oven’s versatility allows you to bake, grill, roast, blanch, boil and steam without needing separate kitchen appliances. A microwave oven is efficient at reheating food, retaining essential nutrients and not making food soggy. For microwave service or repair of all brands such as LG, Panasonic, Samsung, IFB, etc., download the OneDios app today.

Reduce Wastage of Food

The best aspect about microwave ovens is that you won’t burn leftover food when you reheat it. Moreover, you can quickly reheat the prepared dish. Food already cooked, such as vegetables or rice, tends to stick when you reheat it in a skillet. Not only is the cooked food improperly heated during this technique, but you also end up ruining the cookware. You won’t have to worry about these issues if you have a microwave oven at home. You can also book an appointment for an extended warranty and microwave service with the OneDios app.

Disinfect Kitchen Items

Microwave ovens help to disinfect kitchen items such as sponges and plastic cutting boards. Just soak your cutting boards and sponges in lemon juice and heat for a minute in a microwave. This will both disinfect and deodorize your kitchen items.

Hassle-free cooking

You may prepare various dishes in a microwave oven without spending all day in the kitchen. The Microwave is an enclosed appliance, so there are almost no cooking fumes or odours in the kitchen once the predetermined cooking time has passed in the oven. On a gas stove, cooking requires the use of numerous pieces of equipment and serving pieces. It’s okay to use a few utensils while using a microwave. A microwave-safe dish or bowl is all you need. Your dinner will be ready when the timer goes off. For extended warranty or microwave oven service, you can download the OneDios app and book your microwave service in a few seconds.

  • Cooking time is reduced if the food is heated in a microwave oven before frying or grilling.
  • Microwave cooking evenly heats the food, even from the inside.
  • You can do another great thing is to make citrus fruits juicier with a microwave oven. Microwave the fruit for around 20 seconds, and you can squeeze out a lot more juice!
  • Microwaves can also de-crystallize the honey, which has solidified. Open the lid of the jar of solidified honey and microwave it for about a minute.
  • A Microwave oven is the fastest and safest way to defrost or reheat your frozen food items. Now you can cook meals ahead or keep leftovers frozen in the freezer, knowing that you can get it reheated in minutes with your Microwave oven.
  • Microwave cooking is much lower in fat than many other forms because it doesn’t require a cooking medium like oil.

Closing Thoughts

We have listed some of the best reasons a microwave oven is a necessary piece of equipment to own here. A microwave oven is an extremely versatile kitchen appliance providing various uses.

Are you looking to get your Microwave serviced? You can raise a service request in a few clicks without calling microwave customer care, Samsung microwave service centre, LG microwave service centre, etc. OneDios app is a one-stop shop for all your services, complaints against microwave oven repair, and extended warranty requests. Download the OneDios app and upload the details of your appliances today. It even logs when you last got your oven serviced and parts replaced. OneDios will also help keep track of your previous services, and you can fix your Microwave’s next service in advance. OneDios now also covers over 1350 postcodes in India.

 
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Comprehensive Guide to Buying a Fully Automatic Washing Machine

A washing machine is an excellent home appliance you use the most without even realizing it. Irrespective of the seasons, a washing machine makes your life easier, giving you time to do other things.

Any occasion-a supermarket errand, a crucial meeting, a party, a doctor’s appointment, or a relaxed day at home benefits from wearing the ideal clothing. However, if you detest laundry day, you will keep putting it off until you run out of options for an outfit and are forced to spend time staring at the pile of dirty clothes in the laundry.

Several washing machine options are available, like semi-automatic, fully-automatic, top load, and front load machines, so making a decision might be time-consuming. A semi-automatic washing machine is something you will find in most households as it is much cheaper and consumes less water than the fully-automatic one. A semi-automatic washing machine performs basic tasks independently but requires manual work. A fully-automatic washing machine is automatic as you have to put all your clothes in and remove them after the machine completes the washing process.  If you are planning to buy a washing machine, you should buy an extended warranty for your Washing Machine too. Why not raise a service request on OneDios?

Let’s take a closer look at the fully-automatic washing machine buying guide.

Fully-Automatic Washing Machine

A fully-automatic machine comes with several programs and washing modes that work at the push of a button. The machine does everything automatically; you must select the program and turn it on. These are costlier than semi-automatic washing machines, but their benefits are worth the price.

Fully-automatic washing machines make washing easier without human intervention because all the processes, from cleaning to drying, happen independently. A fully-automatic washing machine will fit you perfectly if you live alone, with a spouse, or with a small family. Fully-automatic washing machines are a one-stop shop for cleaning soiled garments.

A fully-automatic washing machine is available in two types, which are explained below.

Top Load Washing Machine

The top-loading automatic washing machine allows you to put all clothes from the top, as the name would imply. The single drum/tub is placed vertically. A top-loading machine is lightweight, convenient, occupies less space, and uses less energy. Top-load washing machines have specific detergent which comes in liquid or powder form.

Front Load Washing Machine

The front-load automatic washing machine lets users load clothing from the front. The drum/tub is vertical, and the door is at the front. Front-load machines have excellent wash quality but are more expensive. Their repair and maintenance costs are slightly higher than average. For washing machine service or repair of all brands such as LG, Whirlpool, Samsung, IFB and Bosch, etc., download the OneDios app today. The clothes can’t be added mid-cycle as the door locks. Front-loading machines are more water-efficient since they use 40% less water. The front-load washing machine gives a better and cleaner result.

Sometimes, it becomes confusing simply whether to go for a Top-Load or a Front-Load fully-automatic washing machine, even if your budget is flexible. It is because each comes with its pros and cons.

Top Load vs Front Load Washing Machine

Top-loading and Front-loading Fully Automatic Washing Machines are alternatives to your basic laundry needs.

Pros and Cons of Top Load Washing Machine

PROS CONS
Less costly Consumes more water
Light in weight Fewer wash programs and features
Convenient as there is no need to bend down to load or unload the machine Can be rough on clothes, especially if the machine is overloaded
Shorter and faster washing cycle Noisier
Easier to add clothes mid-cycle
Cost-effective
Occupies less space
Vibrates less

 

Pros and Cons of Front Load Washing Machine

PROS CONS
Better wash quality Expensive
More water efficient uses 40% less water Repair and maintenance cost is high
Uses less energy Longer wash cycles
Wide range of useful features such as hot wash option, child lock, variable spin speed options Inconvenient for older people or those with joint issues
Smoother wash cycle and gentler on clothes Can’t add clothes mid-cycle
Can have as many as 100 wash programs Takes up more space
Low noise levels Can wash smaller loads
Heavier than the top load machines

Final Thoughts

Purchase a washing machine, and it will become your new best friend. Choosing the suitable washing machine ultimately depends on your washing styles and preferences. The top-load washing machine can be a better option if you have no water shortage problem and the budget is low. If the budget is not the constraint, then the front-loading washing machine is also an option.

I hope this post was helpful to you. However, if you need help or have any queries regarding the extended warranty and AMC for all Washing Machine brands such as LG, Whirlpool, Samsung, IFB and Bosch, etc., download the OneDios app today. At OneDios, we help you take care of all your home appliances.

You can raise a service request in a few clicks without calling IFB customer care, Samsung washing machine customer care, LG washing machine customer care, etc. OneDios app is a one-stop shop for all your services, complaints against leaking water, washing machine dryer not working, washing machine drain repair, and extended warranty requests. It even logs when you last got your washing machine serviced and parts replaced. OneDios will also help keep track of your previous services, and you can fix your Top Load Washing Machine’s next service in advance. OneDios now also covers over 1350 postcodes in India.

 
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How to Select the Ideal Storage Water Heater this Winter?

Winter can be tough to survive without warm water. Having a cold bath in winter sends a chill down the spine. Hence, a water heater becomes a bare necessity. Various types of water heaters are available with rapidly advancing technology, conventional storage, and instant water heaters. While instant geysers offer quick heating, storage water heaters are ideal for families because of their large storage capacity. Selecting the perfect geyser is a challenging task and depends on the size of the bathroom, family size, hot water usage, warranty, budget, and energy efficiency. It is a one-time investment that serves you for years to come, so proper geyser maintenance is needed. For regular maintenance, it is best that expert technicians service repair your geyser so that it lasts longer.

Here are the following factors to be considered when purchasing a water heater:

1) Choosing the Right Brand

Brand plays an essential role in selecting the right water heater. They ensure the product is reliable and trustworthy. Several brands in the market offer a wide range of water heaters, from different features to different sizes.

When purchasing water heaters, go with the brand that offers better after-sale service along with built-in safety, longevity, and economy features. In case of a breakdown, you might be forced to contact the Geyser customer care number. Customer care numbers of different brands are challenging to find, and then waiting on long IVR lines to book a service request is a hassle. In such a scenario, OneDios is a one-stop solution for all your service and repair needs. OneDios is bringing a revolution through superfast service booking by allowing you to skip unnecessary steps. You can buy the extended warranty and AMCs for all Geyser brands, like Racold, Alton, AO Smith, Havells, etc., from the OneDios app.

2) Features and Specification 

Geysers nowadays are available with a host of features that allow for a superior experience, including Wi-Fi enabled digital display, remote operations, pre-set water temperature, and an eco-function that optimizes temperature by understanding the usage, which helps save energy. Auto-off is a handy feature that automatically turns off the water heater, preventing unnecessary power consumption. Water heaters with the highest quality materials should be bought to ensure maximum safety and high efficiency.

3) Choosing The Perfect Size 

Size plays a vital role in your decision to buy a water heater. The following factors help in choosing the right size water heater:

  1. Size of the room: A small instant geyser is more than enough for a small bathroom or a kitchen. However, overhead bathroom showers require much more water, so a geyser with a much larger capacity is needed.
  2. Location: You can go for a smaller heater If you live in a region with tropical temperatures. However, larger-capacity storage heaters are needed if you live in cold regions which require a constant hot water supply,
  3. Family Size: An instant electric heater will work for a family of two, whereas a storage geyser of 25L is an ideal option for a family of four or more.
  4. Hot Water Consumption: Different families follow different consumption patterns. Some family members use buckets, while others use a shower. 6-10L water is required for average use by two people per bathroom and around 15L in cold-climatic conditions.

4) Warranty 

It is crucial to select geysers from brands that offer a warranty allowing you to repair or replace the water heater or its parts in case of any fault or breakdown. More extended periods of warranty showcase the brand’s trust in its product. Warranty coverage for most water heaters is 1-2 years. Choose a water heater with the most extended warranty. You can now use the OneDios app to register your product and keep all your documents, like invoices and warranty cards, in a digital form by uploading a picture.

To ensure a hassle-free ownership experience, you can buy an extended warranty for your geyser from OneDios to provide your product with 360 degrees of protection. OneDios sells brand-authorized service packages at best-in-market prices. It also avoids the need to contact Havells geyser customer care or Bajaj electricals customer care for geyser repair or any other brand in case of any problem.

5) Safety is Paramount

Safety is essential in products such as water heaters dealing with water and electricity. Special guards are offered that protect the heating elements from corrosion. In addition, the advanced technology in today’s time allows showering safely with the heating element on. Most branded storage water heaters carry the ISI mark-assuring one of the basic safety parameters. If you are facing water heater leakage issues at your home or looking forward to buying an AMC plan, or getting your geyser service done, download the OneDios app today.

6) Saving Energy and Reducing Bills

5 Star-rating water heaters can be expensive but are worth their money and good for our environment. So, it’s best to go with water heaters which are less power consuming and highly efficient. BEE ratings help decide the ideal product. The higher the star rating, the more energy-efficient the product. Check the water heater’s energy efficiency before buying to maximize energy and cost savings,

7) Looks and Budget

There are a lot of water heaters doing their jobs efficiently and also adding to the look of the bathroom. New geysers are very stylish and offer various designs. So, choose a water heater that will suit your bathroom style and size and add to its aesthetic sense.

Pricing of the geyser is also an essential part of the geyser service. Always buy a geyser that fits your pocket. Many options are available in the market, so you can easily find the one within your budget.

8) After-Sales Service

Water heaters are sensitive appliances and must be taken care of and maintained regularly. It is vital to have good after-sales service support to repair the geysers in case of damage. Always purchase a geyser whose parts are readily available for replacement and have a longer life. A good brand usually provides a decent after-sales service. Therefore, buy a reliable brand. OneDios app makes it easy for the consumer to avail of the post-sales services without difficulties.

This information will aid you in making an informed decision about buying the right water heater. Apart from buying, it is essential to maintain your water heater by timely servicing to ensure it serves you faithfully for years to come. OneDios app lets you book and raises a service request without contacting customer care. Waiting endlessly on IVR lines to get in touch with customer care is a thing of the past.

Designed to create the ultimate user convenience, OneDios is pioneering the edge of customer service in every possible way. At OneDios, we are here to help you take care of all your home appliances. OneDios has a dedicated service center, one of the most vital points that make it stand out in the industry. You can raise a water heater service request here in a few clicks without having to call various people or search for phone numbers. OneDios is a one-stop shop for all your geyser-related service, complaints, repair, and extended warranty requests. OneDios also keeps track of your recent Geyser service and replacement of any part. At OneDios, you can also schedule the next Geyser service in advance.

 
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Why Regular Connection is Crucial for Excellent Customer Care Service

Customer care is the direct connection between your customers and your business. Building a healthy relationship with customers is crucial to business success. If the customers feel more connected and secure with the brand, repeat purchases are likely to be made and thus increase the lifetime value of the customers.

Connecting with customers helps to build customer retention. In addition, loyal customers help acquire sales, reasonable profits, and new references and assist in word-of-mouth marketing by vouching for your quality, honesty, and services.

Customers are the force that drives a business; hence it’s important to note how they interact with your brand. Constant interaction with the customers is essential beyond the initial transaction.

A company with an excellent customer service team does more than answer questions and solve customer issues. They are proactive to ensure such problems never crop up in the first place to give customers peace of mind. OneDios allows customers to book service in 60 seconds or raise a complaint. It eliminates the need to contact customer care of different brands, such as Voltas’ customer care or Samsung customer care, in case of a breakdown.

Here are the ways to connect with customers and make them feel special:

  1. Provide Tailor-made Solutions

Each and every customer has unique needs. Make your customers feel special, and approach each customer as an individual and should cater to their needs and requirements. Grouping all your customers together cannot provide the best solution, as customers may require the same product or service, but their reasons may differ. So, businesses must tailor their marketing approach to cater to multiple audiences.

The organizations can segment customers based on age, gender, social class, education, income level, and new/regular customer. Sending personalized and customized messages to the customer segments increases upselling and cross-selling opportunities.

  1. Keep Customers Engaged and Show Appreciation

Keeping customers updated about introducing a new product/service, an upcoming promotion, or your latest blog post is essential. It helps raise brand awareness and makes customers feel like a crucial part of the business. Moreover, it aids in bringing value to customers’ lives and keeps them in the loop.

Engaging customers on social media and responding to their comments are great ways to guide the narrative about your brand. Respond quickly to questions and concerns that come in from customers through these channels.

Showing customers that you appreciate them can improve their connection to your brand. Human nature is such that a little act of kindness or a word of appreciation makes our day. So is with customers; little appreciation makes customers happy. OneDios has become the number one trusted brand for home appliances, providing excellent quality and satisfaction to its customers. Going out of your way to make a customer happy can reap significant rewards for your business. A positive word of mouth is spread by satisfied customers and thus building brand image and reputation.

  1. Respond to Concerns

Good customer response is a vital asset for an organization and directly or indirectly helps in business growth. Don’t be available only when the company is doing great or customers are happy. Constant dedication earns the trust and respect of customers. Poor customer service can lead to business closure in no time.

Businesses need to be aware of how the response times can impact the customer experience. Swift response and quick redressal of complaints help build brand image and trust. If you are done with wasting your time with the customer care helpline, then move ahead with OneDios App to avail the fastest and smartest communication. Customers can book a service in 60 seconds with OneDios, of any major brand, which ensures solving customers’ problems at the earliest without contacting the customer care service of multiple brands.

Hence, success depends on understanding and interpreting queries and then working to provide the best solution in as little time as possible. Undoubtedly, OneDios is setting new goals of efficiency for customer service. If the organization succeeds in satisfying the customer, it wins in developing and maintaining a relationship with that customer and can easily retain him.

  1. Go Above and Beyond

Go above and beyond for your customers. To keep customers long-term, offer special discounts, recommend customized products based on consumers’ needs and always remedy an unpleasant experience. Such efforts on the company’s part enrich customers’ experience and minimize customers’ need to contact customer care.

It is your job to ensure your customer’s experience ends well. Exceptional customer support will keep them coming back. Samsung customer care, or Volta’s customer care, aims to make a strong connection with the customers and use this technique to their advantage.

Reward programs are a great way to connect with customers. Points or gifts for purchases/services are good incentives and provide extra value to the customer. Gifts to customers on birthdays or out of the blue can be send to emphasize their importance–for example, a discount code or coupon. It is essential to customize appreciation messages and add a personal touch.

  1. Keep it Personal, not Transactional

Building personal relations with customers strengthens your bonds with them. It aids in creating lifetime customers and building a community around the company. Moreover, it benefits employees, customers, suppliers, and the community.

Being conversational and consultative with customers helps rather than being aggressive while selling. The human aspect displayed while interacting with customer care benefits the company’s image as one that aids in making an informed decision rather than a hard sell.

 
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5 Effective Ways to Deliver Exceptional Customer Service

Customer service is more than being courteous to your customers – it’s a crucial element of business operations that can impact a company’s image in the public eye. Excellent customer care servcie means meeting customer expectations. You must be quick, efficient, helpful, and empathetic while resolving customers’ problems to deliver exceptional customer service.

Quality customer service is making customers feel valued, treated fairly, greeted pleasantly, provided with the required information, and appreciated by your business. Good customer service centre has a significant influence on brand loyalty and customer retention. A satisfied customer puts in a good word for you and stays loyal to you, and they keep returning in the future. The cornerstone of customer retention is customer satisfaction. Happy customers stay and also recommend your service to others.

Customer care comprises a collective set of policies that govern how the business interacts with customers. It includes regular interaction to greet customers, manage service complaints, and thoroughly understand products and services. OneDios helps you book a service in 60 seconds and raise a complaint. It is bringing a revolution in how services are delivered in 6 clicks. You can also buy extended warranties and AMCs for all brands, like Whirlpool, Samsung, Bluestar, etc.

Companies spend a considerable amount to attract new customers, whereas customer satisfaction aids in retaining existing customers. Companies invest in marketing and advertising efforts to bring consumers through the doors. After investing in marketing and having an excellent product or service, you can still not make customers happy! This goes to show that your customer services are unhelpful, unreliable, or inaccessible. By improving your customer service, you can ensure the customer leaves satisfied. Investing in customer service is crucial to long-term business success. It costs significantly more to attract new customers than to retain current ones.

The following ways ensure customer satisfaction and loyalty to the companies in the long term:

1. Know your Product/Service

It would help if you were an expert on the products or services. Having a good knowledge of your product is an essential customer service skill. You should believe in your product, be able to discuss its features, know how to market it well, and solve any related queries. The employees must be well trained, and training or coaching should be available.

Create a knowledge base for the employees with the company’s ideology, products/services, FAQs, etc. This will guide and help them learn all the necessary data and also assist in responding to customers.

2. Know your customers

Customers want to interact with people, not companies. Learn about your customers, and remember their names and previous conversations. Giving personal touch wherever possible is a crucial way to show your customers you know them and care.

Understanding your customer is crucial to any business endeavor. Treat the customers like they are the center of your world – and they are rightly so.  A successful business understands its customer’s wants and the best way to make products available. You can conduct surveys, take customer feedback, or conduct marketing campaigns to know the likes and dislikes of customers.

Learning your customer’s buying behavior is also very important. Anticipating the changes in demand based on customer feedback plays a pivotal role in delivering the best customer experience. Significant interactions start with understanding customers’ wants and needs. Based on the previous customer database,  Samsung customer care executives are trained to understand frequent customer problems and provide solutions.

3. Keep Customers in the Loop

Keeping customers in the loop until their complaint is resolved is ideal. Efficient customer service is quick and immediate for customers to be loyal and keep returning to you. Samsung customer care Support and other brands acknowledge their support request and ensure a quick resolution. An automated reply is sent to the customer through a web form or an email to acknowledge email receipt.

Studies found that 90% of companies refrain from using auto-responders or acknowledging the email. Nobody likes to wait, and why should they?  When the customers are put on hold for hours or days, it reflects poorly on your business and doesn’t build the customer’s trust in your services.

Sometimes excellent customer service means teaching customers how to take care of themselves. Self-service is the best form of service. FAQs, knowledge bases, tutorials, and chatbots save customers’ time, empower them, and improve customer satisfaction.

4. Focus on quality, not quantity

Customer care executive’s duties revolve around answering a fixed number of complaints, queries, and their redressal daily. This approach is focused more on quantity which can compromise quality, whereas research shows that customers prefer quality over speed.

To win the trust of anyone, you need to keep your promises. You should be able to deliver what you promise in the most respectful, helpful, and humble manner.

Bluestar customer care and other big brands score highly on their replies to deliver customer satisfaction. A proper resolution is always better than a low-quality answer, even if it takes a little longer to compose. Excellent customer service beats speed every time. Complex queries take time to resolve, relate to the customer, show sympathy or compassion, and be empathetic.

5. Make it Convenient to Contact Customer Support

This is a common issue faced by the majority of customers. Besides searching for customer care numbers, customers must wait endlessly on toll-free numbers to connect with the executives. Failure to connect leads to a bad customer experience and dissatisfied customers.

OneDios app is an excellent solution for booking a service or raising a complaint to any brand in 60 seconds. The hardest thing to earn is customer loyalty. At OneDios, we aim to make your experience easier, smoother, more comfortable, and more convenient for our customers. We approach your issues and complaints with great attention and care and offer quick services to resolve them. You can book the service on OneDios here for regular maintenance and repair of home appliances of any brand. With OneDios, getting customer service for any issue is straightforward, quicker, and more efficient.

If you have queries about the extended warranty and AMC of brands such as LG, Samsung, Whirlpool, etc., download the  OneDios app today. At OneDios, we are here to help you take care of all your home appliances. You can raise a service request in a few clicks without having to call various people or search for phone numbers.

 
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5 Simple Ways to Improve Customer Response Times

 

Customers either shape the brands or shake them. Without customers, no business can ever reach its potential. Keeping customers happy and satisfied and giving them excellent customer care service is essential. Replying faster to customer queries and complaints must improve customer satisfaction. A swift response from customer support can enhance their experience. One of the best ways to keep loyal customers happy is to offer excellent customer service.

Quality customer care is responding promptly. 71% of customers believe that a quick response from the service team can significantly improve their experience. Customers expect their queries to be answered efficiently and timely. Response time is very crucial in customer satisfaction and building loyalty. A platform like OneDios App is a one-stop solution that allows customers to book service in 60 seconds or raise complaints. They are bringing a revolution by improving customer response times without needing to call customer care. OneDios is standing out by simply responding, resolving, and delivering its promise of outstanding customer service.

An organization’s customer service response time simply refers to how quickly it responds to a customer’s inquiry. Good customer care doesn’t mean resolving the issue in the very first interaction. Acknowledging their message or ensuring them that you are working on their problem is enough to keep them satisfied for the time being. Prompt response is essential for customers to decide which brands/businesses they will continue dealing with. Immediate response and good services earn the company’s trust, satisfaction, better sales conversion, and loyalty of their customers.

Here are five simple ways to improve customer service response times and experience.

1. Ensure Excellent Customer Service

A highly skilled and competent team to handle any customer query is the first step toward providing excellent customer service and support. A knowledgeable support team with excellent communication skills and a desire for customer satisfaction is a must.

To improve team efficiency:

  • Regular training – Conduct regular training sessions on updated features of different products or services and convey clear brand messaging. Training should be consistent across all departments and teams.
  • All vital business information should be shared with the support team to make them aware of all the policies, products, issues, and solutions.
  • Keep monitoring your current goals to understand the problem areas and improve them in the forthcoming training sessions.

Set realistic goals for your team and motivate them to meet those goals. Create a motivating environment where employees feel encouraged to do their best. Such training sessions aid the customer service team in responding quickly and thoroughly understanding products and services.

2. Set up a First Automated Response

An excellent automated response makes the customer feel heard, saves the service team time, and helps manage customer expectations. This simple technology lets the customer know you have received their query and what they should expect to happen next.

However, one can’t rely on an automated message to satisfy a customer’s needs fully. Still, often all a customer wants are to be acknowledged, and an automatic response is an excellent way to:

  • Assure the customer that their request has been received and a customer service executive will contact them soon.
  • Set expectations upfront and inform the customer of your average response times.
  • Remind the customer of your customer service department’s opening hours and how long it takes for them to respond.
  • Provide links to FAQs and other self-service tools to help them, reducing the need to contact customer care.

3. Categorize and Prioritize the Requests

Each customer query is essential, but to provide efficient customer service, categorizing and prioritizing the requests is needed to maximize the use of resources. Categorizing the requests based on complexity and subject matter helps the customer service team to be more productive. For instance, a customer reporting a fraudulent debit card purchase or customer with a recurring issue, or a customer who is impatient or angry are the ones who need to be given importance over others. Your business loses money and potential clients if their issues aren’t resolved on time. This doesn’t mean other customers aren’t necessary.

A ticketing system is great for this. It helps you tag each of your customer enquiries by priority so that you know which queries are urgent and which can be replied to a little later yet timely. An easy and quick method is to use a traffic light system:

  • Red for high priority
  • Amber, for less urgent emails
  • Green, if an immediate response is not required

Grouping similar tickets together boosts efficiency. For example, your team can devise one immediate solution and quickly resolve the entire group of tickets in a single pass.

4. Use Customer Service Response Templates

In customer service, it so happens that some questions are asked again and again by customers. Such frequently asked questions can be dealt with quickly and efficiently by using templates containing prepared answers.

Create templates by identifying common questions and issues your support team encounters most frequently. To rewrite the same responses to common questions repeatedly leads to time wastage and duplication of work. An experienced agent knows what types of questions their customers frequently ask. Use this information to prepare your customer service team better.

Templates save time, provide customers with the correct information, and help reinforce the brand by keeping communication consistent and your customers happy. Templates can be created for questions such as “how can I reset my password?” or “when will I receive my order?”. Whirlpool customer care and many other major players follow the same practice.

5. Set up Time-Based Alerts

Every business wants to respond quickly to reduce its customer response time. However, sometimes the time lag in responding or resolving the issue is outside your control. It’s very easy to lose track of which emails have an early response requirement and to miss inquiries that get buried during busy times.

Set up time-based alerts to avoid losing customer questions in the system or responses being delayed more than required. The customers deserve attention and answer their questions within a reasonable time frame. Customer waiting time for response can be highlighted using time-based email alerts.

Upon receiving an inquiry, a customer service agent determines when to follow up. An alarm is then set as a reminder. It allows agents to go away and research the correct solution and ensures unopened or unclaimed emails are picked up before the deadline for response has ended. A time-based alert ensures that nothing is missed.

At OneDios, we are proud to offer and deliver excellent customer service and are quick in responding to inquiries. OneDios makes the process simpler, faster, and more efficient by contacting customer care for any issue and booking service within a minute. To learn more about how OneDios can help you with the hassle-free booking of services, download the OneDios app now. We understand that excellent customer support drives an amazing customer experience. 

The OneDios app is a one-stop solution for all your AMC-related service issues without having to call multiple people or find phone numbers. We make the service experience effortless and timely for the customers and efficient for the support agents.

OneDios offers an outstanding professional facility for repair, installation, and service work. OneDios app makes it simple for consumers to avail of post-sales services without difficulties. You can schedule the service of any electrical appliance at OneDios, which covers all major brands. OneDios now covers over 1350+ cities in India.

 
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Practical Tips to Keep Your Refrigerator in Immaculate Condition

A refrigerator is one of the most essential “and expensive” home appliances that run 24*7 to keep all your food and beverages and others in a safe and optimal temperature to reduce wastage.

It is possible, however, for things to go wrong if the power goes out suddenly or the refrigerator mechanism breaks down. Wear and tear inevitably spoil all the necessary items leading to increased expenditure. In such a scenario, you are forced to contact refrigerator customer services.

However, you can extend the life of your refrigerator with timely service and extend the warranty of your appliance. If you are facing any issue with your machine, download the OneDios app and upload the details of your Refrigerator today. You can also buy the extended warranty and AMCs for all brands like Whirlpool, Samsung, Godrej, GE, etc.

Important Refrigerator Maintenance Tips for long-term use

1. Refrigerator Placement

The placement of the fridge affects its performance. Should ideally place it by keeping a one-inch distance from the wall. It helps the refrigerator dispense heat properly without any obstruction. It would be best if you did not put it in a hot area, where there is direct sunlight, or next to a stove or a microwave, as high temperatures can cause the unit to fail.

2. Check if the Doors Are Sealed (Gasket)

Refrigerators have a rubber gasket on doors which latches neatly on closing. A loose seal will allow the cool air to seep out, wasting energy and causing your fridge to work harder than it needs to.

First, make sure the gasket is free of food residue. Clean the seals about twice a year using a toothbrush and a baking soda solution. To test the tightness of your doors, place a piece of paper or a note of money half in half out, then close the refrigerator door. If it slips out easily, you may need to have the door seals checked by a professional.

Inspect the gasket frequently for signs of wear and tear. If it’s cracked or deteriorated, you should replace it. Instead of searching for a refrigerator customer care and waiting for their response, take the expert services of OneDios. It is developed to in-line the services from all brands in just a minute. We are bringing a revolution in how customer service is delivered.

3. Keep Door Closed

The best way to ensure proper refrigerator maintenance is to keep the door closed. The refrigerator must work harder to maintain the correct temperature when opened frequently, increasing electricity bills and power consumption. Think beforehand about what you need from the fridge. Close the doors properly once you store or remove things from the refrigerator.

4. Set the Optimal Temperature

Setting the right temperature is essential for efficient cooling. It is recommended to set the refrigerator’s temperature at 4°C, and the freezer’s temperature should be below 0°C.

If you have a scale-based system, keep the temperature to a medium or normal level to keep the refrigerator working for a longer duration. If the temperature is set incorrectly, the fridge might run longer than necessary to maintain the ideal temperature. Moreover, depending on your manufacturer, you can contact Samsung refrigerator customer care or Whirlpool refrigerator customer care to know the ideal temperature.

5. Clean the Refrigerator Once Fortnightly

One of the practical steps toward refrigerator maintenance is keeping it clean and tidy. Clean the fridge’s outside and inside using a soft, damp cloth and a mild cleaning agent (or vinegar). Keep the door’s gasket clean so that it stays in good condition. Regular cleaning gives it a fresh look and removes any gunk, residues, and unwanted substances while uplifting its state to a better level.

6. Clean the Condenser Coils

For the refrigerator to operate smoothly and efficiently, keep the coils free of dust, debris, hairs, and pet dander. Coils are usually located at the bottom or back of the appliance, which is technically the heart of the fridge. If the coils are left dirty, they won’t release heat efficiently and could interfere with the refrigerator’s performance.

Continuous buildup on the coils can make things worse, often causing the coils to burn, which leads to unwanted repair costs. Looking for refrigerator service, you can book your service from OneDios in just 6 clicks.

However, it is advised to clean the condenser coils twice a year to maintain the proper functioning of the refrigerator. Use a vacuum or a duster to clean the coils and remove the dust.

7. Frost and defrost the freezer

Defrost the freezer fortnightly as frosting can cause a waste of energy. Defrosting is essential for refrigerator upkeep and longevity. Perhaps, this can be done every alternate weekend or so. Switch the power off the refrigerator, open the door, and let the ice melt away.

8. Avoid Blocking the Vents

There should be enough space between the refrigerator’s vents and things stored inside the fridge. The vents supply cool air and stuffing the refrigerator to the maximum blocks the vents.  Blocking vents creates an inefficient environment, forcing the refrigerator to work harder to keep things cool.

9. Keep it Stocked

Filling up the refrigerator helps the unit cool better and operate more efficiently. Refrigerators need “thermal mass” (lots of stuff) to maintain low temperatures while using less energy. Cool foods and drinks help absorb warm air flowing in on opening the door. We should keep it well stocked and not overcrowded. It prevents the fridge from working vigorously. When stocking up, be careful not to block any vents or controls.

10. Cool Down and Cover the Food

Placing hot, steaming food in your fridge will raise the appliance’s temperature and contents’, making it work harder to stabilize the temperatures. Make sure food cools down before putting it in the refrigerator.

Food should be stored in containers covered with fitting tops or foil or plastic wrap. This helps keep your food fresh for longer, minimizes moisture in your refrigerator, and prevents odors from spreading.

Check-ups and Repairs

Despite regular maintenance, things can sometimes go wrong with a refrigerator, and if you can catch the problem early, you may be able to save the appliance and extend its life. if you wish to avoid the need to search for refrigerator repair near you, then you can contact OneDios for regular maintenance and repairs of the refrigerator of any brand. OneDios makes the process simpler, quicker, and more efficient of contacting customer care for any issue and booking service within a minute.

If you have any queries about the extended warranty and AMC of any refrigerator brands such as LG, Samsung, Whirlpool, etc., download the OneDios app today. At OneDios, we are here to help you take care of all your home appliances. You can raise a service request in a Six clicks without having to call various people or search for phone numbers.  OneDios app is a one-stop shop for all your service, complaints, repair, and extended warranty requests. It even logs when you last got your refrigerator service and parts replaced. They also keep track of your previous services, and you can fix your refrigerator’s next service in advance. OneDios now also covers over 1350 Zip codes in India.

 
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Top 5 Dishwashers in India

With their fantastic technology and efficiency, dishwashers have reduced our load and have made washing dishes convenient. Dishwasher machines make your life much easier. Buying a dishwasher is a significant investment, so think and then decide, based on your budget, after services are available. You have to stack the dishes in and then turn on the dishwasher. After a specific time, your dishes come out clean and sparkling. Dishwashers help save time and effort but do not compromise on the quality of cleanliness. The question here is which dishwasher to buy and how to choose.

The dishwasher requires periodic cleaning and maintenance as per the manufacturer’s instructions. The maintenance is very straightforward; however, dishwasher service is needed twice a year. Therefore, if you feel that your dishwasher service is due, download the “OneDios” app and generate a service request in a few clicks.  You can also buy the extended warranty and AMCs for all dishwasher brands like Bosch, LG, Voltas, etc.

Are you thinking of buying a new dishwasher?

If you are thinking of buying a new dishwasher, the best way is by looking and searching for internet options. But selecting the best dishwasher for your home is not an easy task. Various models of different brands are available, making it confusing to choose. Thorough research is a must. The following factors need to be considered while buying a new dishwasher:

  • Type: Dishwashers are classified as built-in and portable, which are available in fully-automatic, semi-automatic and manual.
  • Capacity: The capacity of a dishwasher is the number of utensils it can hold. They are available in 6-, 8-, 10-, 12-, 14-, and 16- place settings, meaning a 12-place setting holds 12 sets of dishes.
  • Cycle time: Similar to washing machines, it refers to the total time of any selected wash cycle. This depends on how dirty your utensils are and the type of vessels you keep inside.
  • Wash programs: Refers to pre-set programs in the machine. More modes of operation mean faster and easier washing of utensils.
  • Design material: A dishwasher with steel baskets inside is always better than plastic.
  • Energy efficiency: new dishwashers can save a considerable amount of water per cycle and help the user save a lot on electricity.
  • Sensor technology: Dishwashers these days come with advanced technology and sensors, known as sixth sense technology.
  • Budget: The dishwasher price affects the type of features the device has. Choose a dishwasher that fits your budget and meets all your requirements.
  • Warranty: Buy a dishwasher from a reputed brand that provides good after-sales service and a warranty period that ranges between two-five years.

Looking for the best dishwasher in India, here are a few you could choose from:

  1. Bosch 13 Place Settings Dishwasher (SMS66GI01I, Silver Inox)

Bosch is a well-known electronic brand; they have bought their perfection to dishwashers by making this Bosch SMS66GI01I dishwasher. This dishwasher suits best for Indian kitchens, as it can easily fit all types of utensils and clean them.

Key features:

  • 13 place setting: This dishwasher is suitable for families with up to 4-5 members.
  • It comes with an Adjustable Cutlery Box.
  • No need to pre-rinse utensils before loading them in the dishwasher.
  • Intensive Kadhai Programme- perfected for cleaning greasy Indian utensils and oily masala stains.
  • 6 wash programmes and 3 options;
    • Express sparkle programme – saves time
    • Half load option – for fewer utensils
    • Extra dry option – for better drying efficiency
  • Saves water and time: Uses 10litre of water while manual washing uses 60litres. Gives clean and dried utensils in just 59 minutes.
  • It eliminates 99.9% of bacteria by heating the water to around 70deg. C.
  • Unique features like Eco Silence Drive, glass care system, dosage assist, Electronic Delay Timer, etc., make it a much more worthy buy.

Pros

  • Adjustable upper rack
  • Decent Cleaning Performance
  • Intensive Kadhai 70°Cwash cycle
  • Half load

Cons

  • Isn’t the best at drying plastic.
  • No 3rd Rack

Bosch SMS66GI01I dishwasher highly dominates the Indian market due to its features and high durability for the money. It comes with a brand warranty of 2 years. Bosch is known for its impressive customer service and outstanding warranty. For extended warranty or dishwasher service, you can download the OneDios app and book your dishwasher service in a few seconds.

  1. IFB Neptune FX

IFB is India’s pioneer brand in dishwashing solutions; they introduced India’s first dishwasher in 1997. The IFB Neptune FX is an elegant white dishwasher that suits your kitchen interiors. It has an LED Indicator on the control panel for Program Status, Rinse Aid and Salt Refill. The IFB Neptune FX is a Freestanding dishwasher and is very easy to install and transport.

Key Features:

  • 12 place setting: ideal for medium-sized families
  • It comes with adjustable racks that fold and baskets that can be shifted.
  • 5 Wash Programs: Heavily Soiled program performs well but takes hours to clean. Light Soiled and Super 50 programs are not up to the mark. Half Load option saves water and energy and cleans fewer utensils in less time.
  • Energy Efficiency Rating A++: This Dishwasher comes with the second highest Energy Efficiency rating of A++.
  • Warranty 2 years

Pros

  • Very affordable
  • Half Load
  • Energy Efficiency A++
  • Water Softening Device

Cons

  • Pre-rinse is mandatory
  • Drying is not up to the mark.
  • 52 dB Noise level

The dishwasher offers optimum space utilization at an affordable price making it one of the most efficient dishwashers. Decent performance, half load option and A++ energy-efficient rating are the key highlights of this dishwasher. It comes with a two-year warranty. With just one click, you can also download the OneDios app for an extended warranty or dishwasher service or find out about AMC.

  1. Siemens SN256I01GI Dishwasher

Siemens home appliances are well-known for their modern design and innovative features. Siemens dishwashers offer various innovative functions and the convenience you want. Siemens SN256I01GI is a Free-Standing dishwasher and easy to install.

Key Features:

  • 12 place setting: suitable for families with up to 6 members.
  • 6 wash programs and 3 options:
  • Eco wash option
  • Half load
  • Hygiene Plus
  • Dries well with inherent heat.
  • Adjustable upper rack and has cutlery basket

Pros

  • Good cleaning performance
  • IntensivePlus program
  • Good at drying.

Cons

  • No 3rd rack
  • Plastic Tub
  • 52 dB Noise level

Siemens SN256I01GI dishwasher delivers excellent performance. It can handle large Indian utensils and has adjustable baskets to fit odd-shaped items. Low power, low water consumption, superior cleaning performance, and stunning looks are what you get from this dishwasher. Siemens needs to improve their customer service. Over time, the quality of service has come down, resulting in unsatisfied customers.

  1. LG DFB424FP Dishwasher

The LG DFB424FP freestanding dishwasher is smart, intelligent, and fully connected. It uses LG’s ThinQ smartphone App to control and monitor all its functions. This dishwasher by LG is expensive but is certainly worth it. Spacious and more efficient, this dishwasher is Wi-Fi enabled. Ideal for large families, it cleans the dishes exceptionally well. It works well even with huge and highly stained utensils.

Key Features:

  • 14 place settings: Ideal for medium-sized families.
  • EasyRackPlus system lets you adjust the height of the upper rack to 3 different levels.
  • It comes in NeverRust Stainless Steel
  • 9 wash programmes give you more cleaning flexibility.
  • QuadWash System:  cleans dishes with 4 spray arms instead of the standard 2 arms.
  • SmartThinQ: LG ThinQ smartphone app, you can download new wash cycles like Pots & Pans, Casseroles, Glassware and Night Care, personalize your dishwasher cycles and set Machine Clean Reminder.
  • TrueSteam: TrueSteam, made by boiling water, reaches the entire surface of every dish inside the tub for better drying results.
  • Noise level: 44 dB. You can hardly hear when it’s running.

Pros

  • Excellent Cleaning performance with QuadWash
  • Quiet cleaning operation.
  • Innovative features Like SmartThinQ, QuadWash System
  • Well Design

Cons

  • Expensive
  • No 3rd Rack

The best thing about this model is its noise level is just 44 dB, less noisy than its competitors. The LG DFB424FP, surprisingly, restarts the entire wash cycle after a power failure which is a significant flaw. You cannot wash utensils made from aluminium, copper, brass, iron, and plastic in this dishwasher, as it will cause these to stain. It is an excellent choice for washing dirty dishes from Indian cooking. While the upfront cost is high, this dishwasher machine will pay for itself over time.

  1. Voltas Beko DT8S Dishwasher

Voltas Beko DT8S is the most budget-friendly yet quite effective dishwasher. Ideal for a small family, this dishwasher does a great job without wasting water or energy. The Voltas Beko DT8S is an elegant silver, compact tabletop dishwasher that suits your kitchen interiors. Installing the Voltas Beko tabletop dishwasher is very easy. This fully electronic dishwasher can remove your dishes’ oil stains, masalas, and other tough stains.

Key features:

  • 8 place setting: ideal for a small family of 3-4 members.
  • 6 wash programmes: Intensive wash is efficient, while Normal cleaning is decent.
  • Made of good quality stainless steel.
  • Warranty: 2 years comprehensive / 5 years only on motor.
  • LED display

Pros

  • Spacious
  • Decent cleaning
  • 6 wash programs
  • Affordable
  • Saves water and electricity

Cons

  • Pre-rinse the dishes is required.
  • Heavy
  • Wash cycle duration is long
  • No adjustable racks

The Voltas Beko DT8S tabletop dishwasher is one of the best affordable dishwashers, perfect for 2-3 people. Decent performer, and for small kitchens, an excellent dishwasher machine. Voltas DT8S offers a 2-year comprehensive and 5-year motor warranty. You can also book an appointment for an extended warranty and dishwasher service with the OneDios app.

OneDios hopes that the above list of 5 popular dishwasher brands and models will help you make the right decision. Please remember that if you are looking to get your dishwasher service done. You can raise a service request with OneDios without having to call various people or search for phone numbers. OneDios also provides an end-to-end solution for all your dishwasher service and repair-related issues. OneDios also helps you to keep track of your previous dishwasher service details and parts replaced. Download the OneDios app today. OneDios now covers over 1350 cities in India.

 
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Washing Machine Repair or Replacement: Which one is a better option?

Whether to fix or replace your washing machine can be a daunting choice. A broken washing machine can be quite bothersome, especially if its warranty has expired. Sometimes replacing a washing machine is more cost-effective in the long term than having it repaired.

Following things are to be kept in mind while deciding to repair or replace the washing machine:

1.  Lifespan

All electronic appliances have an average anticipated lifespan. The expiration date of your machine depends on usage and proper maintenance. Washing machines are expected to last around 11 years. It is advisable to replace it after that as its performance declines significantly and it keeps asking for frequent, time-consuming repairs Consider the following:

  • Repair: A relatively new washing machine might not frequently malfunction, and repair costs would be less expensive. Finding new parts for modern equipment may be simpler than for older types. When repair costs less than half the price of a new machine, washing machine repair is a better option.
  • Replace: It might be costly to maintain equipment which breaks down frequently, primarily if the appliance has been used for a while. Moreover, such a system might no longer be covered by a guarantee, leaving you to pay for the repairs. If fixing your current machine will cost too much, especially if it is more than 50% of its life expectancy, it is best to order a new one

2.  Cost

Your washing machine could experience mechanical issues and quit functioning anytime, regardless of age. For a modest cost, an expert can help you diagnose the problem. Our technicians from OneDios are just six clicks away. Download the app or book an appointment online.  Your decision to repair or replace your washing machine should be based on the estimated cost, including the replacement parts and labor price.

Checking your warranty is a good idea when deciding on fixing or replacing a washing machine. Expenditures can be significantly reduced if the appliance is still brand new and covered by a warranty.

  • Repair

Some washer replacement parts are reasonably priced.  Repair is advised if the machine only requires simple maintenance that won’t cost more than half as much as a new appliance.

  • Replace

Even after repairs, some parts of your washing machine may continue to function poorly. Frequent maintenance would be expensive. Once more, if the entire repair costs more than 50% of the cost of a new unit, it’s probably time to say goodbye to your old appliance.

3.  Issues

If you’re unsure what the problem is, you can take help from our team at OneDios. Whether your washer or your dryer isn’t working correctly or there is leakage or safety concerns or leakage, technicians are there to help you identify the issue. Some issues may be inexpensive to fix, and others might call for a specialist. An expert’s judgement is best when deciding whether to repair or replace your washing machine.

4.  Efficiency

The performance of your machine also influences your need to look for a replacement. Water, energy, and detergent usage may be higher with an older model than with a newer one. If clothes are still wet after a complete dryer cycle or water is leaking, it’s clear that your machine is underperforming. A significant advantage of new appliances is that they are energy efficient. An Energy Star-rated washing machine uses 33% less water than an unrated one.

Investing in a new model could be more economical in the long run as it would reduce your monthly electricity costs.

Conclusion

If you have any queries regarding the extended warranty and AMC for all Washing Machine brands such as LG, Whirlpool, Samsung, IFB and Bosch, etc., download the OneDios app today. At OneDios, we are here to help you take care of all your home appliances. You can raise a service request in a few clicks without having to call various people or search for phone numbers.  OneDios app is a one-stop shop for all your service, complaints, repair, and extended warranty requests. It even logs when you last got your washing machine serviced and parts replaced. One Dios will also help keep track of your previous services, and you can fix your Washing Machine’s next service in advance. OneDios now also covers over 1350 postcodes in India.

 
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10 Easy Tips to Keep Your Water Heater in Pristine Condition

The vast majority agree that having access to hot water is unquestionably one of the essential things in any house. Because of this need of the hour, it is crucial to schedule timely quality checks on your water heater.

As we say, prevention is better than cure. The same goes for electrical appliances also. The good news is that by doing small preventative maintenance tasks, you will be able to extend the life of the systems and save money on water heater repair.

Following these simple tips for water heater maintenance and installation, you could ensure hot water in your house for a considerable amount of time.

1.   Know your Water Heater and Keep it Accessible

You should know which type of water heater you have installed in your home. The capacity and kind of geyser you want or have are often printed on the label affixed to the tank.

The sticker also contains information about the warranty period of your geyser.

Is the guarantee on the water heater no longer valid? This indicates that you need more regular checks for malfunction, and also consider booking a service from OneDios to keep a check on any unexpected geyser repair. In addition, OneDios simplifies your search for customer care as you won’t have to look for the number of Blue Star customer care or any other brand.

For easy maintenance, keep your water heater system accessible. Take care not to keep anything within 2 feet distance of your geyser. It is also essential to get it installed at a place with sufficient height. Also, ensure space between the water heater and the wall. For a technician to be able to service it or repair it correctly, the geyser should have sufficient wriggle room.

2.  Keep The Temperature Low to Save Electricity

Maintaining a temperature of 120 degrees Fahrenheit to eradicate the vast majority of pathogens is a good thumb rule. The hotter your hot water supply is, the more energy it will consume. You can adjust this setting by turning your water heaters thermostat up or down. This simple geyser maintenance tip can save you money and electricity both. Use a flathead screwdriver to adjust the temperature.

If you keep the temperature low enough to be manageable, you won’t have to consult the Bajaj electricals customer care for geyser repair.

3.  Check on TPR Valve

A water heater can blow up if an unsafe internal pressure is allowed to build up in the system. Because of this, manufacturers equip water heaters with a safety valve often known as temperature pressure relief (TPR). This valve releases pressure from the tank if it detects that it has reached an unsafe level. Test the TPR valve regularly to ensure it is operating as required.

4.  Conduct Test on Anode Rod

An Anode rod is placed inside your water heater tank to attract rust and impurities that would otherwise build up inside the tank and rust it away.

Anode rod needs to be replaced as it eventually degrades or becomes worn out with time. The rod must also be replaced if it becomes coated with whitish calcium sediments or its thickness has reduced nearly to half an inch. Because of this, it is recommended to check the condition of the anode rod at least once every three years, and save your time by calling the Blue Star water dispenser service centre.

5.  Flush the Water Heater Yearly

Yearly draining of the water heater is significant. As it allows you to clean the interior of the tank and sediment can also be easily removed. This will prevent the water heater from working too hard, extending its lifespan and lowering your monthly energy cost. In addition, as we know, higher temperatures encourage the accumulation of silt. It is recommended that the temperature of your water heater should be 120 degrees or lower.

6.  Insulate The Pipes

Insulating the water heater tank is just like insulating the walls or roof of your home. It is a simple and affordable approach to enhancing the energy efficiency of your water heater and saving money. Insulation may cut heat loss by as much as 45% and your expenditures for overheating the water.

If your water heater is recently purchased, it must be already insulated. However, if it is an older type, you should consider replacing the insulation with a new one with an R-value of at least 24. If unsure, you may test the degree of insulation by touching the water heater; if it is warm to the touch, the water heater needs further insulation. Purchase foam pipe insulation from a hardware store and wrap each pipe with it before connecting it to the hot water tank.

7.  Check on the Plug

Your switch will frequently ignite if you use a cable with a limited power supply. The greater electrical wattage and power fluctuations will cause the plug and the pins to heat up, leaving burn marks on both the plug and the pins. To prevent any electrical short circuits because of this, use plugs and sockets that are new. Also, try using the MCB switch instead of the regular one.

8.  Replace the Plastic Inlet-Outlet Pipes with Metal Pipes

The use of metal inlet and outlet pipes are highly recommended as they are more resistant to heat than the plastic ones that come with a geyser. In addition to that, don’t forget to inspect the joints frequently. It is time to repair or replace the inlet and outlet water pipes if you see white deposits around the joints caused by hard water or corrosion.

9.  Switch Off Regularly

It is advisable not to keep the geyser on for extended periods, as it would reduce the water heater’s life. Therefore, it makes far more sense to turn it on only five minutes before you need it rather than thirty minutes in advance. Your geyser’s lifespan can be significantly increased with routine servicing and upkeep.

10. Yearly Maintenance

Lastly, for the water heater’s safety, you should always get a professional. If you have no experience in the maintenance of a geyser and want to avoid water heater problems, then it is better to book an expert from OneDios to do the job. Our trained team is equipped to perform basic geyser service regularly and can help extend the life of your water heater. This is especially true if you want to save water heater repair costs. They can also assist you in the Blue Star AC service request.

The Upshot

Maintenance on your water heater may not be everyone’s idea of a good time, but it can significantly extend the life of your appliance. It is best that expert technicians service or repair your geyser so that it lasts longer.