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Practical Tips to Keep Your Refrigerator in Immaculate Condition

refrigerator customer services

A refrigerator is one of the most essential “and expensive” home appliances that run 24*7 to keep all your food and beverages and others in a safe and optimal temperature to reduce wastage.

It is possible, however, for things to go wrong if the power goes out suddenly or the refrigerator mechanism breaks down. Wear and tear inevitably spoil all the necessary items leading to increased expenditure. In such a scenario, you are forced to contact refrigerator customer services.

However, you can extend the life of your refrigerator with timely service and extend the warranty of your appliance. If you are facing any issue with your machine, download the OneDios app and upload the details of your Refrigerator today. You can also buy the extended warranty and AMCs for all brands like Whirlpool, Samsung, Godrej, GE, etc.

Important Refrigerator Maintenance Tips for long-term use

1. Refrigerator Placement

The placement of the fridge affects its performance. Should ideally place it by keeping a one-inch distance from the wall. It helps the refrigerator dispense heat properly without any obstruction. It would be best if you did not put it in a hot area, where there is direct sunlight, or next to a stove or a microwave, as high temperatures can cause the unit to fail.

2. Check if the Doors Are Sealed (Gasket)

Refrigerators have a rubber gasket on doors which latches neatly on closing. A loose seal will allow the cool air to seep out, wasting energy and causing your fridge to work harder than it needs to.

First, make sure the gasket is free of food residue. Clean the seals about twice a year using a toothbrush and a baking soda solution. To test the tightness of your doors, place a piece of paper or a note of money half in half out, then close the refrigerator door. If it slips out easily, you may need to have the door seals checked by a professional.

Inspect the gasket frequently for signs of wear and tear. If it’s cracked or deteriorated, you should replace it. Instead of searching for a refrigerator customer care and waiting for their response, take the expert services of OneDios. It is developed to in-line the services from all brands in just a minute. We are bringing a revolution in how customer service is delivered.

3. Keep Door Closed

The best way to ensure proper refrigerator maintenance is to keep the door closed. The refrigerator must work harder to maintain the correct temperature when opened frequently, increasing electricity bills and power consumption. Think beforehand about what you need from the fridge. Close the doors properly once you store or remove things from the refrigerator.

4. Set the Optimal Temperature

Setting the right temperature is essential for efficient cooling. It is recommended to set the refrigerator’s temperature at 4°C, and the freezer’s temperature should be below 0°C.

If you have a scale-based system, keep the temperature to a medium or normal level to keep the refrigerator working for a longer duration. If the temperature is set incorrectly, the fridge might run longer than necessary to maintain the ideal temperature. Moreover, depending on your manufacturer, you can contact Samsung refrigerator customer care or Whirlpool refrigerator customer care to know the ideal temperature.

5. Clean the Refrigerator Once Fortnightly

One of the practical steps toward refrigerator maintenance is keeping it clean and tidy. Clean the fridge’s outside and inside using a soft, damp cloth and a mild cleaning agent (or vinegar). Keep the door’s gasket clean so that it stays in good condition. Regular cleaning gives it a fresh look and removes any gunk, residues, and unwanted substances while uplifting its state to a better level.

6. Clean the Condenser Coils

For the refrigerator to operate smoothly and efficiently, keep the coils free of dust, debris, hairs, and pet dander. Coils are usually located at the bottom or back of the appliance, which is technically the heart of the fridge. If the coils are left dirty, they won’t release heat efficiently and could interfere with the refrigerator’s performance.

Continuous buildup on the coils can make things worse, often causing the coils to burn, which leads to unwanted repair costs. Looking for refrigerator service, you can book your service from OneDios in just 6 clicks.

However, it is advised to clean the condenser coils twice a year to maintain the proper functioning of the refrigerator. Use a vacuum or a duster to clean the coils and remove the dust.

7. Frost and defrost the freezer

Defrost the freezer fortnightly as frosting can cause a waste of energy. Defrosting is essential for refrigerator upkeep and longevity. Perhaps, this can be done every alternate weekend or so. Switch the power off the refrigerator, open the door, and let the ice melt away.

8. Avoid Blocking the Vents

There should be enough space between the refrigerator’s vents and things stored inside the fridge. The vents supply cool air and stuffing the refrigerator to the maximum blocks the vents.  Blocking vents creates an inefficient environment, forcing the refrigerator to work harder to keep things cool.

9. Keep it Stocked

Filling up the refrigerator helps the unit cool better and operate more efficiently. Refrigerators need “thermal mass” (lots of stuff) to maintain low temperatures while using less energy. Cool foods and drinks help absorb warm air flowing in on opening the door. We should keep it well stocked and not overcrowded. It prevents the fridge from working vigorously. When stocking up, be careful not to block any vents or controls.

10. Cool Down and Cover the Food

Placing hot, steaming food in your fridge will raise the appliance’s temperature and contents’, making it work harder to stabilize the temperatures. Make sure food cools down before putting it in the refrigerator.

Food should be stored in containers covered with fitting tops or foil or plastic wrap. This helps keep your food fresh for longer, minimizes moisture in your refrigerator, and prevents odors from spreading.

Check-ups and Repairs

Despite regular maintenance, things can sometimes go wrong with a refrigerator, and if you can catch the problem early, you may be able to save the appliance and extend its life. if you wish to avoid the need to search for refrigerator repair near you, then you can contact OneDios for regular maintenance and repairs of the refrigerator of any brand. OneDios makes the process simpler, quicker, and more efficient of contacting customer care for any issue and booking service within a minute.

If you have any queries about the extended warranty and AMC of any refrigerator brands such as LG, Samsung, Whirlpool, etc., download the OneDios app today. At OneDios, we are here to help you take care of all your home appliances. You can raise a service request in a Six clicks without having to call various people or search for phone numbers.  OneDios app is a one-stop shop for all your service, complaints, repair, and extended warranty requests. It even logs when you last got your refrigerator service and parts replaced. They also keep track of your previous services, and you can fix your refrigerator’s next service in advance. OneDios now also covers over 1350 Zip codes in India.

 
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Industry Talk

Advantages of Services by the Brands

Do you still trust local unauthorized service centers with your brand’s appliances? Many consumers face a dilemma when it comes to servicing and repairs of home appliances or electronic gadgets. When you buy an electric appliance like a washing machine, AC, or a mixer grinder, you expect them to last for at least a few years. And you invest a lot of time and energy in making the final choice to compare brands and product features. It is equally important to make the right decision when it comes to services and brands of your expensive home appliance.

 

 

Here are the advantages of getting genuine services from the brands:

1. Expertise

Local workshops might not be able to provide you the expertise that you expect for your appliance. However, Brands offer authentic and reliable expert professionals to find out the exact problem and resolve it for you. Since it is the brands who have developed the product, they know exactly how to handle any problem that may arise in the functioning of the appliance. If you face difficulties in booking your service appointments with brands, you can raise a request on OneDios within 60 seconds. And book the appointment at your convenience.

2. Warranty

Warranty is like a mini insurance plan that brands offer on their products for a certain period of time. If your appliance is under warranty you should always go for brand services. It is not only genuine but also pocket-friendly since it has already been covered by the brands. The warranty period is an assurance by brands that they will take care of any servicing and repair needs within that time period.

 3. Option of Extended Warranty

If the warranty period on your appliance has expired, you can consider buying an extended warranty plan. It covers your repair and servicing needs for a prolonged time period. But before making a final decision, you should be completely sure about a few things. These include the exact time period, coverage under the scheme, whether you need to pay any deductibles, and any exclusions that may apply. If you are satisfied with everything, go for it and let the brands take care of any servicing needs that might arise in the future

 4. Genuine replacements

You can surely trust the brands on genuine replacement of spares in your appliance. On the other hand, unauthorized service centers mostly do not provide the relevant receipts on the purchase of these spare parts. It is critical to ensure that spare replacements in your appliance are authentic for the efficient functioning and long-lasting life of the product.

 5. Challenge of the latest technology

The advancement in technology is taking place constantly. Each new model of appliances or gadget available in the market has added features and new generation tech imbibed to provide the best experience to the consumer. The local service provider may or may not have adequate know-how to deal with the latest high-tech features of your product. However, if you go to brands, you can be assured of the best possible services

 

OneDios is an aggregator for customer requests. We connect brands with the customer for services and repair requirements of gadgets, appliances, and automobiles. You can also raise a request for a COVID antigen test and other blood work tests with our pathology partner. We offer the reliability of brand services with ease of customer experience in a matter of a few clicks by providing all options and choices on one platform.  

Why OneDios for all your services and repair needs?

  • Multiple plans and options on our platform. Plans from the OEMs and other Service providers are available for easy comparison.
  • Competitive pricing of these plans by respective providers
  • Buy instantly in a seamless and paperless online transaction.
  • The contract becomes available instantly.
  • No need to keep and store paper copies of the contract
  • Raising a request as part of the service plan becomes a matter of a few seconds
  • Auto schedule happens for your service visits as per your service plan. You can choose to accept them or move to a more convenient slot just at the click of a button.
  • You can view the complete  Service history for ready reference
  • Allows end consumers to rate service and AMC.
  • Quickly raise a ticket directly with the OEM of the service provider

OneDios aims to transform the customer service experience for end customers.  This vision cuts across all products and the services they avail of. You can buy your AMC on OneDios here. You can also download the OneDios app or visit the OneDios website to buy a maintenance contract.

Request Karo Relax Karo!

 

 

 
Categories
Industry Talk

Why Should We Get Services from Brands?

You spend a lot of time and energy deciding the best electronic appliance and gadgets for your home. But what do you do when you need to get them repaired or serviced? You can either go to local service providers or approach the brands. A lot of people face the same dilemma. Several factors may affect your choice like costs, the authenticity of spare parts, and quality of services. 

 

 

Here’s why you should always go to brands to get the services:

1. Warranty Issue

If your appliance or gadget is under warranty period, you should definitely go to the brands for the services. It will save you cost and provide genuine services. In fact, the Warranty period is like a complimentary service that brands provide when you buy items from them. 

 

2. Expertise

If you go to the local service providers, you will have to go through the hassle of personal supervision and verification of the services. This is because you can not be sure of the expertise and quality of the service they provide. On the other hand, services provided by the brands are authentic because they are accountable for their brand image and customer experience. Trusted brands have teams of experts and engineers working just to provide you the best experience possible and maintain the reliability of their product.

 

3. Cost of the services

You might be under the false impression that services from brands are expensive and time-consuming. But, if you compare it with the services provided by the local workshop, you will realize that it is not the case. Moreover, there are several offers and discounts available with the brands that you can advantage for the authentic services provided by them.

 

4. Latest Technology

With the advancement in technology taking place constantly, each new model of appliances or gadget available in the market has added features and new generation tech imbibed to provide the best experience to the consumer. The local service provider may or may not have adequate know-how to deal with the latest high-tech features of your product. However, if you go to brands, you can be assured of the best possible services.

 

5. Resale Advantage

There are several advantages of getting authorized brand services. Every time you get the services and repair done from the brands, you get relevant service history records, which are helpful during the resale. This is because a prospective buyer can verify these service records and be sure of the genuineness of spare parts if they have been replaced. This will definitely boost your chances of quoting a better price for the resale of your appliance or gadget.

 

OneDios is an aggregator for customer requests. We connect brands with the customer for services and repair requirements of gadgets, appliances, and automobiles. You can also raise a request for a COVID antigen test and other blood work tests with our pathology partner. We offer the reliability of brand services with ease of customer experience in a matter of few clicks by providing all options and choices on one platform.  

Why OneDios for all your services and repair needs?

  • Multiple plans and options on our platform. Plans from the OEMs and other Service providers are available for easy comparison.
  • Competitive pricing of these plans by respective providers
  • Buy instantly in a seamless and paperless online transaction.
  • The contract becomes available instantly.
  • No need to keep and store paper copies of the contract
  • Raising a request as part of the service plan becomes a matter of a few seconds
  • Auto schedule happens for your service visits as per your service plan. You can choose to accept them or move to a more convenient slot just at the click of a button.
  • You can view the complete  Service history for ready reference
  • Allows end consumers to rate service and AMC.
  • Quickly raise a ticket directly with the OEM of the service provider

OneDios aims to transform the customer service experience for end customers.  This vision cuts across all products and the services they avail of. You can buy your AMC on OneDios here. You can also download the OneDios app or visit the OneDios website to buy a maintenance contract.

Request Karo Relax Karo!