Industry Talk

Why Should We Get Services from Brands?

You spend a lot of time and energy deciding the best electronic appliance and gadgets for your home. But what do you do when you need to get them repaired or serviced? You can either go to local service providers or approach the brands. A lot of people face the same dilemma. Several factors may affect your choice like costs, the authenticity of spare parts, and quality of services. 



Here’s why you should always go to brands to get the services:

1. Warranty Issue

If your appliance or gadget is under warranty period, you should definitely go to the brands for the services. It will save you cost and provide genuine services. In fact, the Warranty period is like a complimentary service that brands provide when you buy items from them. 


2. Expertise

If you go to the local service providers, you will have to go through the hassle of personal supervision and verification of the services. This is because you can not be sure of the expertise and quality of the service they provide. On the other hand, services provided by the brands are authentic because they are accountable for their brand image and customer experience. Trusted brands have teams of experts and engineers working just to provide you the best experience possible and maintain the reliability of their product.


3. Cost of the services

You might be under the false impression that services from brands are expensive and time-consuming. But, if you compare it with the services provided by the local workshop, you will realize that it is not the case. Moreover, there are several offers and discounts available with the brands that you can advantage for the authentic services provided by them.


4. Latest Technology

With the advancement in technology taking place constantly, each new model of appliances or gadget available in the market has added features and new generation tech imbibed to provide the best experience to the consumer. The local service provider may or may not have adequate know-how to deal with the latest high-tech features of your product. However, if you go to brands, you can be assured of the best possible services.


5. Resale Advantage

There are several advantages of getting authorized brand services. Every time you get the services and repair done from the brands, you get relevant service history records, which are helpful during the resale. This is because a prospective buyer can verify these service records and be sure of the genuineness of spare parts if they have been replaced. This will definitely boost your chances of quoting a better price for the resale of your appliance or gadget.


OneDios is an aggregator for customer requests. We connect brands with the customer for services and repair requirements of gadgets, appliances, and automobiles. You can also raise a request for a COVID antigen test and other blood work tests with our pathology partner. We offer the reliability of brand services with ease of customer experience in a matter of few clicks by providing all options and choices on one platform.  

Why OneDios for all your services and repair needs?

  • Multiple plans and options on our platform. Plans from the OEMs and other Service providers are available for easy comparison.
  • Competitive pricing of these plans by respective providers
  • Buy instantly in a seamless and paperless online transaction.
  • The contract becomes available instantly.
  • No need to keep and store paper copies of the contract
  • Raising a request as part of the service plan becomes a matter of a few seconds
  • Auto schedule happens for your service visits as per your service plan. You can choose to accept them or move to a more convenient slot just at the click of a button.
  • You can view the complete  Service history for ready reference
  • Allows end consumers to rate service and AMC.
  • Quickly raise a ticket directly with the OEM of the service provider

OneDios aims to transform the customer service experience for end customers.  This vision cuts across all products and the services they avail of. You can buy your AMC on OneDios here. You can also download the OneDios app or visit the OneDios website to buy a maintenance contract.

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