refrigerator customer services Archives

Refrigerators are an essential appliance in every home. They help you keep your fruits, vegetables and other food items fresh and hygienic. They also add to the looks of your kitchen with their modern design and interiors. Buying a refrigerator is expensive, so studying the market and understanding your requirements is wise. Many refrigerators with varying prices and features are available in the market.

If your refrigerator stops working or requires some service or maintenance, download the OneDios app and generate a refrigerator service request in a few clicks. You can also buy the extended warranty and AMCs for all refrigerator brands like LG, Voltas, Hitachi, Godrej, etc.

Are you thinking of buying a new refrigerator?

Selecting the best refrigerator for your home is not an easy task. Various models with different features of various brands are available, making it confusing to choose. You have to keep in mind several factors while buying a new refrigerator:

Type: Refrigerators are classified as single/double/triple door, bottom/top mount, side by side, French door, mini fridge, etc.

Budget: It should come in your budget. Get the best out of the cost you have decided to spend on buying it.

It should fit in the designated space in your house.
Capacity: It should be spacious enough to suit your family’s needs. A single/double door of 190-300 litres is enough for an individual or couple. For small or large families, 300-500 or 500-850 litres would be good. So, depending on your family size and storage required, choose the capacity of your fridge.
Direct cool or frost-free: Frost-free refrigerators do not require manual de-icing or defrosting. It is handled automatically. Direct cool refrigerators can keep your food cool and fresh for a longer duration in case of a power outage.
Energy efficiency: You should look for models with a higher Energy Efficiency Ratio (EEF). A 5 Star fridge will consume approximately 10-15% less power than a 3 Star fridge. The higher the number of stars for a refrigerator, the higher its energy efficiency.
Inverter Advantage: Inverter technology cuts down on your electricity bills while extending the life of the refrigerator compressor. We recommend opting for an inverter compressor if the refrigerator is regularly operated for long hours.
Design: refrigerators come in different finishes. Among them, the most popular is the timeless and sophisticated-looking stainless steel finish. You can also opt for a matte or high-gloss finish according to your kitchen design. Refrigerator models also come in white, black, red, avocado green, and grey hue finish to match your other kitchen appliances easily.

There is no one best refrigerator for all. You define your own best according to your family’s needs and your home. Choose a fridge that suits your needs and budget, and enjoy the convenience it brings to your life. Regular maintenance & timely service can help prolong the life of your appliance. Check out the fridge manual to self-diagnose an issue and call for help if any repairs are required to prevent total breakdown. Extended warranty and AMCs for all refrigerator brands can easily be bought with OneDios.

Looking for the best refrigerator in India, here are a few you could choose from:

Samsung 275L 3 Star Inverter Frost Free Double Door Refrigerator

Samsung is one of the country’s leading refrigerators producers today. The company offers an extended warranty, excellent customer service, intriguing designs, and useful features. Samsung offers a wide choice of refrigerators in various sizes and designs, all built with cutting-edge technology. The Samsung 275L 3 Star Inverter Double Door Refrigerator is an all-time bestseller.

Key features:

Suitable for families with 4-5 members.
It comes equipped with a digital inverter compressor that uses up to 50% less power and is certified to work for 21 years.
A convertible freezer allows storage flexibility.
Power Cool and Power Freeze Button allow cold air to cool or freeze your food faster.
Backed with Twin Cooling Plus technology, this efficient fridge preserves food in optimal conditions by keeping up to 70% humidity levels.
Automates defrosting and temperature regulation.
Shelves are made of spill-proof toughened glass.
1-year warranty on the fridge and 10 years on the compressor.

Pros

Energy-efficient; Stabiliser free operation
Quick and efficient cooling performance
Low noise operation
Door alarm to alert you
Convertible 3-in-1 system for extra storage space

Cons

Offers only a one-year comprehensive warranty
Door tray placement isn’t ideal

This Samsung 275L is your best bet if you’re looking for a completely automated fridge setup! It comes with a brand warranty of 1 year. For an extended warranty or refrigerator service, you can download the OneDios app and book your refrigerator service in a few seconds.

LG 260 L 3 Star Smart Inverter Frost-Free Double Door Refrigerator

LG stands for “Life’s Good” and is a popular refrigerator brand in India that offers a variety of innovative styles and essential functions at affordable rates. If you’re slightly low on budget but want a refrigerator that will perform the fundamentals well, you should check out this 260L fridge from LG.

Key features:

Suitable for small families and bachelors.
A smart inverter compressor makes it energy efficient, noiseless and more durable.
Multiple cooling air vents distribute and circulate cool air to every corner.
Fastest in ice making.
2L bottle Storage
Shelves are made of specialised trimless tempered glass.
It is equipped with cutting-edge technology that allows you to convert the freezer to a refrigerator, doubling your refrigerator’s storage capacity.
It has other features such as Humidity Controller, and LG’s patented Moist ‘n’ fresh technology to prevent bacterial growth.
Warranty: 1 year on product, 10 years on compressor

Pros

Reasonably priced
Auto defrost function to prevent ice-build up
Energy-efficient, less noise & more durable
Stabiliser free operation; Can run on home inverter
Features a special latticed-type fruit/vegetable box to prevent excess moisture from forming

Cons

Lower compartments lack space

This refrigerator by LG is one of India’s most advanced and energy-efficient double-door fridges. It gives you an unmatched performance at a reasonable price. It also supports LG’s Smart Diagnosis mobile app to diagnose and solve problems.

Whirlpool 215 L 5 Star Inverter Direct-Cool Single Door Refrigerator

Whirlpool has carved a niche in manufacturing budget-friendly, function refrigerators that are energy efficient and equipped with the latest technology. The brand is well worth considering because of its classic design and unique features. Most importantly, the company introduces high-quality, low-cost items with a long lifespan. Whirlpool 215L, with revolutionary design & superior refrigeration technology, is a benchmark of consumer experience in single-door refrigerators.

Key Features:

Steel-finish floral pattern with a modern curved design and metallic handle
ideal for small-sized households
IntelliSense Inverter Technology ensures noiseless operation and high energy efficiency
toughened glass shelves
Vegetable Crisper with Honey Comb Moisture Lock-in Technology keeps your vegetables fresher for longer
Magic chiller and laminar air movement ensure that your milk does not spoil for up to 12 hours.
MicroBlock technology inhibits 99 per cent bacterial development and extends the freshness of your food items
easy-to-clean removable airtight gasket
automatically connects to the home inverter

Pros

5-star rated; Low energy consumption
Low noise and stabiliser-free operation
Runs on home inverter
Up to 7 days of Garden freshness with Honeycomb lock
Preserves milk for up to 12 hours (in case of power cuts)

Cons

Small freezer capacity
Requires manual defrosting
No child lock and no smart functions

This 5-star rated refrigerator comes with Intellisense Inverter Technology that supports features like auto-connect, adaptive cooling and efficient energy consumption. It is an excellent alternative if you want a sleek-looking refrigerator with many features. Whirlpool is known for providing exceptional customer service and providing long warranty durations. With just one click, you can download the OneDios app for an extended warranty or refrigerator service or find out about AMC.

Godrej 236 L 2 Star Inverter Frost Free Double Door Refrigerator with Jumbo Vegetable Tray

Godrej specialises in electrical appliances and is known for its highly functioning refrigerators with beneficial features and, most significantly, low costs. The Godrej 236L 2-Star refrigerator is attractively designed and provides quick and consistent chilling in all directions.

Key features:

suited for a medium-sized household
Frost-free, Twin Inverter technology keeps the refrigerator highly energy-efficient, silent & durable
toughened glass shelves
a jumbo vegetable tray
an anti-bacterial gasket
a large freezer space
2.25-litre bottle storage space ensures you can store jumbo-sized juices & aerated drinks.

Pros

It runs on your home inverter
a large vegetable tray
Large chiller tray
The door gasket is anti-microbial
bright and efficient LED lighting
Affordably priced; Ideal for a medium-sized family

Cons

Features only one-year comprehensive warranty
Limited colour choices are available
The product could have been even more energy-efficient

Godrej 236L 2-star fridge is a good option for those looking for an affordable double-door refrigerator. It provides uniform cooling with more space and yet is energy-efficient. To repair and service Godrej refrigerators, raise a service request with OneDios without having to call various people or search for phone numbers.

Haier 258L 3-Star Inverter Frost-Free Double Door Refrigerator

Haier is a well-known smart-appliance manufacturer that specialises in energy-efficient refrigerators. The company designs refrigerators with exceptional build quality, flawless designs, and, most importantly, excellent functionality. Haier 258L 3-star fridge is spacious and energy efficient and comes with many features that make it a convenient and durable option.

Key features:

Suitable for a family with up to five members
Twin Inverter Technology ensures the fan motor and the compressor both run at DC current and causes fewer fluctuations
A twin inverter Compressor makes it cost and energy efficient
Twin Energy Savings Mode to save up to 15% energy in mode and up to 30% energy in convertible mode
PUF insulation helps retain low temperatures efficiently for better cooling
Spill-proof toughened glass shelves add durability and stability to the fridge’s compartments
Twist Ice maker and Semi Electronic Control for more convenience
5-in-1 convertible modes ensure superior storage and freshness
10 Years warranty on Compressor & fan motor, 1-year warranty on the product
Turbo Icing makes ice 200 times faster in *49 minutes* As per Haier’s result
clean back to cover all the essential components of the refrigerator for top-notch safety, ensuring convenient cleaning

Pros

efficient cooling
5 in 1 convertible modes
Turbo Icing and Anti-Bacterial Gasket
PUF insulation
Less energy fluctuation thanks to the twin inverter technology

Haier 258L 3-star refrigerator is one of the best available refrigerators under a limited budget.

OneDios hopes that the list of 5 popular refrigerator brands and models above will help you make the right decision. If you still have questions about purchasing the best refrigerator brand in India, contact our experts at OneDios for guidance.

If you buy a high-quality refrigerator from one of the top brands listed above, it will easily last 10 to 18 years, with an average life expectancy of around 13 years. However, the overall lifespan of your refrigerator is determined by its maintenance, cleaning, and various other external factors. Please remember that if you are looking to get your refrigerator service done. You can raise a service request with OneDios without having to call various people or search for phone numbers. OneDios provides an end-to-end solution for all your refrigerator service and repair-related issues. OneDios also helps you to keep track of your previous refrigerator service details and parts replaced. You can also book an appointment for an extended warranty with us. Download the OneDios app today. OneDios now covers over 1350 cities in India.

A refrigerator is one of the most essential “and expensive” home appliances that run 24*7 to keep all your food and beverages and others in a safe and optimal temperature to reduce wastage.

It is possible, however, for things to go wrong if the power goes out suddenly or the refrigerator mechanism breaks down. Wear and tear inevitably spoil all the necessary items leading to increased expenditure. In such a scenario, you are forced to contact refrigerator customer services.

However, you can extend the life of your refrigerator with timely service and extend the warranty of your appliance. If you are facing any issue with your machine, download the OneDios app and upload the details of your Refrigerator today. You can also buy the extended warranty and AMCs for all brands like Whirlpool, Samsung, Godrej, GE, etc.

Important Refrigerator Maintenance Tips for long-term use

1. Refrigerator Placement

The placement of the fridge affects its performance. Should ideally place it by keeping a one-inch distance from the wall. It helps the refrigerator dispense heat properly without any obstruction. It would be best if you did not put it in a hot area, where there is direct sunlight, or next to a stove or a microwave, as high temperatures can cause the unit to fail.

2. Check if the Doors Are Sealed (Gasket)

Refrigerators have a rubber gasket on doors which latches neatly on closing. A loose seal will allow the cool air to seep out, wasting energy and causing your fridge to work harder than it needs to.

First, make sure the gasket is free of food residue. Clean the seals about twice a year using a toothbrush and a baking soda solution. To test the tightness of your doors, place a piece of paper or a note of money half in half out, then close the refrigerator door. If it slips out easily, you may need to have the door seals checked by a professional.

Inspect the gasket frequently for signs of wear and tear. If it’s cracked or deteriorated, you should replace it. Instead of searching for a refrigerator customer care and waiting for their response, take the expert services of OneDios. It is developed to in-line the services from all brands in just a minute. We are bringing a revolution in how customer service is delivered.

3. Keep Door Closed

The best way to ensure proper refrigerator maintenance is to keep the door closed. The refrigerator must work harder to maintain the correct temperature when opened frequently, increasing electricity bills and power consumption. Think beforehand about what you need from the fridge. Close the doors properly once you store or remove things from the refrigerator.

4. Set the Optimal Temperature

Setting the right temperature is essential for efficient cooling. It is recommended to set the refrigerator’s temperature at 4°C, and the freezer’s temperature should be below 0°C.

If you have a scale-based system, keep the temperature to a medium or normal level to keep the refrigerator working for a longer duration. If the temperature is set incorrectly, the fridge might run longer than necessary to maintain the ideal temperature. Moreover, depending on your manufacturer, you can contact Samsung refrigerator customer care or Whirlpool refrigerator customer care to know the ideal temperature.

5. Clean the Refrigerator Once Fortnightly

One of the practical steps toward refrigerator maintenance is keeping it clean and tidy. Clean the fridge’s outside and inside using a soft, damp cloth and a mild cleaning agent (or vinegar). Keep the door’s gasket clean so that it stays in good condition. Regular cleaning gives it a fresh look and removes any gunk, residues, and unwanted substances while uplifting its state to a better level.

6. Clean the Condenser Coils

For the refrigerator to operate smoothly and efficiently, keep the coils free of dust, debris, hairs, and pet dander. Coils are usually located at the bottom or back of the appliance, which is technically the heart of the fridge. If the coils are left dirty, they won’t release heat efficiently and could interfere with the refrigerator’s performance.

Continuous buildup on the coils can make things worse, often causing the coils to burn, which leads to unwanted repair costs. Looking for refrigerator service, you can book your service from OneDios in just 6 clicks.

However, it is advised to clean the condenser coils twice a year to maintain the proper functioning of the refrigerator. Use a vacuum or a duster to clean the coils and remove the dust.

7. Frost and defrost the freezer

Defrost the freezer fortnightly as frosting can cause a waste of energy. Defrosting is essential for refrigerator upkeep and longevity. Perhaps, this can be done every alternate weekend or so. Switch the power off the refrigerator, open the door, and let the ice melt away.

8. Avoid Blocking the Vents

There should be enough space between the refrigerator’s vents and things stored inside the fridge. The vents supply cool air and stuffing the refrigerator to the maximum blocks the vents. Blocking vents creates an inefficient environment, forcing the refrigerator to work harder to keep things cool.

9. Keep it Stocked

Filling up the refrigerator helps the unit cool better and operate more efficiently. Refrigerators need “thermal mass” (lots of stuff) to maintain low temperatures while using less energy. Cool foods and drinks help absorb warm air flowing in on opening the door. We should keep it well stocked and not overcrowded. It prevents the fridge from working vigorously. When stocking up, be careful not to block any vents or controls.

10. Cool Down and Cover the Food

Placing hot, steaming food in your fridge will raise the appliance’s temperature and contents’, making it work harder to stabilize the temperatures. Make sure food cools down before putting it in the refrigerator.

Food should be stored in containers covered with fitting tops or foil or plastic wrap. This helps keep your food fresh for longer, minimizes moisture in your refrigerator, and prevents odors from spreading.

Check-ups and Repairs

Despite regular maintenance, things can sometimes go wrong with a refrigerator, and if you can catch the problem early, you may be able to save the appliance and extend its life. if you wish to avoid the need to search for refrigerator repair near you, then you can contact OneDios for regular maintenance and repairs of the refrigerator of any brand. OneDios makes the process simpler, quicker, and more efficient of contacting customer care for any issue and booking service within a minute.

If you have any queries about the extended warranty and AMC of any refrigerator brands such as LG, Samsung, Whirlpool, etc., download the OneDios app today. At OneDios, we are here to help you take care of all your home appliances. You can raise a service request in a Six clicks without having to call various people or search for phone numbers. OneDios app is a one-stop shop for all your service, complaints, repair, and extended warranty requests. It even logs when you last got your refrigerator service and parts replaced. They also keep track of your previous services, and you can fix your refrigerator’s next service in advance. OneDios now also covers over 1350 Zip codes in India.