Tag: warranty

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OneDios Tech

How to Choose the Right Extended Warranty for Your Appliance

How to Choose the Right Extended Warranty for Your Appliance
How to Choose the Right Extended Warranty for Your Appliance

An extended warranty is a type of repair contract that begins after the manufacturer’s warranty has expired. Such warranties are provided by either the manufacturer or a third-party company specialising in warranty and repair services. Choosing the right extended warranty for your appliance is essential as it can impact the lifespan of your product and give you peace of mind. Investing in an extended warranty through OneDios ensures that your appliances receive timely maintenance and repairs.

Here’s a comprehensive guide to help you make an informed choice:

Understand Your Needs

Consider the appliance’s role in your daily life and its replacement cost. High-end appliances or those integral to your daily routine, like refrigerators or washing machines, may warrant an extended warranty more than smaller, less expensive appliances. Assessing the frequency of use and the cost of potential repairs will help you decide if an extended warranty is a practical investment. OneDios extended warranties ensure that authorised service centres perform repairs using genuine parts, preserving the integrity and performance of your devices.

Research the Manufacturer’s Warranty

Before purchasing an extended warranty, understand what is covered under the manufacturer’s warranty and for how long. The manufacturer’s warranty often covers defects and certain types of damage for a limited period. Knowing the extent of this coverage helps you identify gaps that an extended warranty can fill. Extended warranties from providers like OneDios can offer comprehensive coverage, including protection against various issues, from mechanical failures to electrical faults.

Compare Coverage Details

Delve into the specifics of what each extended warranty plan covers. Ensure it includes critical components and situations that are most likely to occur. Be aware of exclusions, such as accidental damage or routine wear and tear, as these can significantly impact the value of the warranty. Not every type of damage or repair is included with all the Extended Warranty plans. In many plans, you must pay some charges when you file a claim or send your device for repair. Ensure you’re fully aware of all the expenses included and excluded when using such an Extended Warranty.

Consider the Warranty Provider

Choosing a warranty provider with a strong reputation for customer service and reliability is crucial. Research their history of claim processing, customer feedback, and overall satisfaction rates. A reputable provider should have a transparent process and a record of honouring their warranty terms. Extended warranty providers like OneDios use genuine replacement parts and employ expert technicians trained to handle your specific appliance brand.

Assess Cost Versus Benefit

Weigh the cost of the extended warranty against potential repair or replacement expenses. It may not be cost-effective if the warranty is expensive relative to the cost of likely repairs or the appliance’s value. However, if the appliance is high-end or repair costs are typically high, an extended warranty could save money in the long run.

Check for Additional Perks

Some extended warranties offer added benefits like routine maintenance, 24/7 customer support, or hassle-free replacements. These additional services can increase the value of the warranty, offering more than repair coverage. Consider these perks as part of the overall value proposition of the warranty. OneDios, in partnership with renowned brands like Voltas, Blue Star, Godrej and Daikin, guarantees quality repairs and the use of genuine parts.

Read the Fine Print

Understanding the terms and conditions of the warranty is critical. Pay attention to the claim filing process, any deductibles involved, and the circumstances under which the warranty may be voided. Also, check if the warranty is transferable, which can be an added benefit if you plan to sell the appliance.

OneDios: Your Go-To for Brand-Authorised Extended Warranties

In the world of extended warranties, OneDios is revolutionising the approach with its brand-authorised offerings. OneDios ensures genuine and reliable appliance services as the sole provider of such warranties. Choosing OneDios for your extended warranty needs means opting for a service backed directly by the brand, ensuring quality and authenticity. This is especially important in a market where third-party warranties might not offer the same level of assurance. With OneDios, customers can rest assured that their appliances are in expert hands, with the full support of the brand’s service network.

Selecting the right extended warranty requires careful consideration of various factors, including cost, coverage, and provider reliability. By opting for a brand-authorised extended warranty from a trusted platform like OneDios, you can ensure that your appliances receive the best possible care, prolonging their lifespan and guaranteeing peace of mind.

Remember, an extended warranty is an investment in the longevity and performance of your appliance. Make an informed decision by considering these detailed points and opting for a reliable provider like OneDios.

For more detailed insights and to explore brand-authorised extended warranties, visit OneDios’s official website.

 
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OneDios Tech

Navigating the World of Home Appliance Warranties with OneDios

Navigating the World of Home Appliance Warranties with OneDios

Home appliances have become essential to our daily routines as they provide convenience, comfort, and efficiency. However, since appliances are mechanical devices, they are prone to wear and tear. Unexpected breakdowns can disrupt our lives and lead to significant expenses. To avoid such situations, warranties come into play. They provide financial protection and peace of mind against unforeseen repairs or replacements. Brand-authorized warranties stand out as the best option for reliable coverage for home appliances. You can also download the OneDios app or visit the OneDios website to buy a maintenance contract or an extended warranty.

In this blog, we will explore the importance of warranties for home appliances, all with the support of OneDios, your ultimate warranty management partner.

  1. The Need for Warranties

Warranties are service contracts that cover repairing or replacing an appliance in case of defects or malfunctions within a specified period. As a homeowner, you can benefit significantly from having an appliance warranty. This type of coverage can shield you from costly breakdowns, maintain your appliances’ functionality, and preserve your home’s appearance. You can buy your extended warranty on OneDios here.

It’s an essential investment providing financial security and peace of mind, especially considering the complexity and expenses associated with repairing modern appliances.

  • Protects expensive appliances if they break or need repair or even replacement.
  • Provide repair for appliances or parts which have aged or worn out.
  • Provides qualified technicians with full knowledge and know-how of repairing.
  • Access to genuine spare parts.
  1. Coverage and Reliability of Brand-Authorized Warranties

The appliance’s original manufacturer provides brand-authorized or manufacturer’s warranties. Unlike third-party warranties, brand-authorized warranties offer the most comprehensive and reliable appliance coverage. As the manufacturer knows the product best, their warranty covers all potential defects and issues, ensuring your appliance is restored to its original working condition. The terms of an appliance warranty will vary depending on the manufacturer and model, and most cover the cost to repair or replace the appliance in the case of manufacturer defects or mechanical failures.

  1. Hassle-Free Repairs

One of the significant advantages of brand-authorized warranties is the convenience they offer in case of repairs. As a customer, it’s essential to have confidence that the product you purchase will function as described and that you’re covered in case of any issues. A brand-authorized warranty gives you peace of mind, knowing you can return the product if it doesn’t meet your expectations or has a defect. The brand handles everything, from sending a trained technician to sourcing original spare parts. This protection is especially crucial for high-value purchases like electronics or appliances, where the cost of repairs or replacement can be significant.

Manufacturers have their service networks and authorised technicians trained to handle their specific appliances. With OneDios, you can easily schedule a repair with the manufacturer’s authorised service centre, ensuring your appliance is safe.

  1. Genuine Parts and Expertise

When your appliance requires repairs under a brand-authorized warranty, you can rest assured that only genuine manufacturer-approved parts will be used. These parts are designed to fit your appliance perfectly, ensuring optimal performance and longevity. Additionally, authorised technicians have specialised knowledge of the appliance’s workings, making them more efficient and reliable in diagnosing and resolving issues. 

At OneDios, customer service is a top priority. The company’s customer service team is available to customers 24/7, providing round-the-clock support. Whether customers need assistance with a warranty claim or have a question about their product, OneDios’ team is there to help.

  1. Avoiding Unauthorised Repairs

Opting for third-party warranties or not having a warranty may lead some consumers to seek unauthorised repair services to save money. However, unauthorised repairs can nullify your manufacturer’s warranty and lead to more significant problems in the future. With a brand-authorized warranty from OneDios, you can avoid these risks and ensure that your appliance’s warranty remains intact.

  1. Easy Warranty Management with OneDios

Managing multiple warranties for various appliances can be overwhelming. OneDios simplifies the process by providing a user-friendly platform to track and manage all your warranties in one place. Whether registering a new warranty, tracking expiration dates, or initiating a repair request, OneDios streamlines the warranty management process for a seamless experience. 

Additionally, OneDios offers flexible warranty options, allowing customers to choose the coverage that best suits their budget and needs. The cost of an extended warranty is upfront and predictable. Before you sign your contract, you’ll know exactly how much you owe each month and how much you’ll need to spend when it comes time to file a claim for service.

Conclusion

Warranties are crucial to owning home appliances, providing financial protection and peace of mind when unexpected issues arise. Brand-authorized warranties are the best choice among the available warranty options due to their comprehensive coverage, genuine parts, and hassle-free repairs. OneDios makes navigating the world of home appliance warranties even more accessible by offering a user-friendly platform to manage all your appliance warranties conveniently.  Daikin, Voltas and Blue Star have started providing brand-authorized extended warranties in partnership with OneDios for the first time. 

For dependable brand-authorized warranties that will give you peace of mind when it comes to your home appliances, consider OneDios. These warranties foster trust between customers and manufacturers by providing top-notch service that is unmatched in the industry. Plus, OneDios’ warranties are supported by leading manufacturers so that you can trust the quality of their products.

The OneDios app is a one-stop shop for all your service, complaints, repair, and extended warranty requests. On OneDios, you can purchase Annual Maintenance Contracts (AMCs), Service plans, and Extended Warranties that the brand authorises. This provides comprehensive protection for your appliances and products. OneDios offers several plans and options on the platform from different service providers and OEMs, making it easy to compare. 

Embrace the world of warranties with OneDios and experience the true value of worry-free appliance ownership.

 
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OneDios Tech

Why are Brand-Authorized Warranties Better?

benefits of branded authorized extended warranty

Brand-authorized warranties are essential to the customer experience, providing peace of mind to consumers who purchase products. A warranty is a guarantee offered by the manufacturer that the product will perform as advertised and is free from defects. In this blog, we will explore the benefits of brand-authorized warranties, focusing on the services provided by OneDios. This company is dedicated to providing excellent customer service. Some companies offer extended warranty programs, such as Voltas, Blue Star, etc. OneDios provides Voltas and Blue Star Brand-Authorized extended warranties for any product, and you can get on-demand status updates on your warranty claims. You can buy your extended warranty on OneDios here.

One of the most significant benefits of a brand-authorized warranty is the protection it offers to the consumer. When a customer buys a product, they want to know that it will work as advertised and that they are protected in case anything goes wrong. With a brand-authorized warranty, customers have the assurance that they can return the product if it doesn’t meet their expectations or if there is a defect. The brand handles everything from finding and sending a trained technician to sourcing original spare parts. This protection is vital when making significant purchases, such as electronics or appliances, where the cost of repairs or replacement can be high.

OneDios offers a range of brand-authorized warranties that cover a variety of products, including electronics, home appliances, and personal care items. By working with leading manufacturers, OneDios can provide customers with warranties tailored to their needs, ensuring they receive the best protection. Additionally, OneDios offers flexible warranty options, allowing customers to choose the coverage that best suits their budget and needs. The cost of an extended warranty is upfront and predictable. Before you sign your contract, you’ll know exactly how much you owe each month and how much you’ll need to spend when it comes time to file a claim for service. Brands provide extended warranties to assure that they stand behind their product quality and want the product to be used for a long time.

Another significant benefit of brand-authorized warranties is the level of customer service provided. When customers purchase a product, they want to know they can count on the manufacturer to stand behind it. With a brand-authorized warranty, customers can access dedicated customer service teams trained to provide excellent support. The brand will be able to schedule and dispatch a professional technician to your home within days-or hours of you submitting a service claim. These teams can help customers troubleshoot issues, answer questions, and provide advice on how to get the most out of their products.

At OneDios, customer service is a top priority. The company’s customer service team is available to customers 24/7, providing round-the-clock support. Whether customers need assistance with a warranty claim or have a question about their product, OneDios’ team is there to help. This level of customer service sets OneDios apart from other warranty providers and helps ensure customers are satisfied with their purchases.

Brand-authorized warranties also provide customers with added value. When purchasing a product, customers must choose between different brands and models. A brand-authorized warranty can give extra peace of mind, assurance for unexpected malfunctions, more extended protection than the limited warranty term and saves money in the long run, which sets their product apart from others. Customers are willing to pay more for products with a warranty, and a brand-authorized warranty is a sign of quality and reliability.

OneDios’ brand-authorized warranties provide customers with added value by ensuring they get the most out of their products. The company’s warranties cover a range of services, including repairs, replacements, and maintenance. As the brand offers a warranty, it becomes responsible for providing authentic and genuine spare parts for replacement at the minimum cost. Additionally, OneDios offers extended warranty options, which can provide customers with even more coverage and value. By providing comprehensive warranties, OneDios ensures customers can confidently enjoy their products.

For the first time, Voltas and Blue Star have started providing brand-authorized extended warranties in partnership with OneDios. The process will become more convenient and straightforward with the quick and easy digital claim filing process on OneDios. Brand-authorized warranties help to build trust between customers and manufacturers by providing a level of service that is unparalleled in the industry. The company’s warranties are backed by leading manufacturers, which ensures that customers can trust the quality of their products.

The OneDios app is a one-stop shop for all your service, complaints, repair, and extended warranty requests. You can buy brand-authorized Annual Maintenance Contracts (AMCs), Service plans, and Extended Warranties on OneDios to provide your appliances and products with 360-degree protection. OneDios has multiple options and plans on the platform for OEMs and other service providers for easy comparison. You can buy your next extended warranty on OneDios here. You can now buy an extended warranty for your Voltas, Voltas Beko and Bluestar products on OneDios or at a retailer nearby.

OneDios aims to transform the customer service experience for end customers.  This vision cuts across all products and the services they avail of. You can buy your AMC on OneDios here. You can also download the OneDios app or visit the OneDios website to buy a maintenance contract.

 
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OneDios Tech

Can I buy an extended warranty for my existing AC?

can i buy an extended warrnaty for my existing AC

When you purchase a new air conditioner, having an extended warranty plan sounds like a brilliant idea because it will protect you from unforeseen circumstances and hassle. The plan is essential, especially for costly ACs. A small additional investment in an extended warranty plan can go a long way towards safeguarding your air conditioner and reducing the unexpected repair costs that may arise after the manufacturer’s warranty expires. Moreover, the extended warranty begins immediately after the manufacturer’s warranty gets over, guaranteeing that your air conditioner will be protected for longer.

An AC extended warranty plan is usually bought after purchasing the appliance or before the manufacturer’s warranty expires. Sometimes an extended warranty is purchased after the original manufacturer’s warranty expires, but it might be costlier.

To have comfortable and relaxing summers, a fully functional air conditioner is necessary to keep you cool when the temperature outside is scorching hot. Air conditioning maintenance can, unfortunately, easily go overlooked. An AC extended warranty can help pay for unexpected breakdowns, repairs and malfunctions. Purchasing warranty plans are a good choice if you have older appliances, expensive appliances with longer life or if you know you won’t be able to handle any major repairs or replacement costs.  Extended warranty coverage is known to cover all such predicted losses.

It is always better to purchase an extended or renew the existing warranty. Precaution is better than cure. Although most air conditioners nowadays are good-quality appliances. Therefore, extended warranty coverage aids in covering the times when these air conditioners start deteriorating with use and require maintenance. Extended warranties are for future preparation. The extended warranty plans protect you financially if your AC needs additional repairs after the expiration of the brand warranty.

Protecting your investment is as essential as saving time and resources on frequent repairs such as AC malfunctions and breakdowns. An air conditioner’s extended warranty plan allows you peace of mind and a level of comfort as you know you have plan providers to share the burden of repair and replacement costs anytime, anywhere.

Providing timely and unlimited repairs, the warranty protects the air conditioner and gives it a long service life, making the AC live the expected duration and beyond.

You pay for the extended warranty while buying. There are no other hidden charges. Most contracts require you to pay the total amount at the time of purchase, so you’ll pay one fee and be set for the warranty term. Ensure that the AC extended warranty plan you purchase covers all significant breakdowns. Instead of finding a service technician on your own, your extended warranty provider will ensure that a qualified expert handles all the necessary repairs.

By paying for repairs or replacements, extended warranty plans for air conditioners offer you invaluable security. Extended warranty policies might cost more, but they can save you money by lowering the expense of unforeseen damage in the long run.

You may shield your air conditioner from manufacturing defects through an AC extended warranty even after the initial warranty has expired. To avail extended warranty for your air conditioner, you may buy it from the original appliance manufacturer, the dealer where you purchased it, or a third-party provider. 

OneDios is the one-stop shop for all your questions, damage protection plans, extended warranty purchases, air conditioner warranties, refrigerator warranties, and many more extended warranty services. Multiple plans and options are available on our platform. Plans from the OEMs and other service providers are there for easy comparison with competitive pricing. The extended warranty plan can be purchased instantly in a seamless and paperless online transaction. The process is quicker, convenient and hassle-free.

At OneDios, submitting a request as part of the AC service plan only takes a few seconds. According to your service plan, an Auto schedule happens for your AC service visits. For ready reference, you can view the complete AC Service history on the OneDios app. It allows end consumers to rate the AC service and AC AMC. You can quickly raise a ticket directly with the OEM of the service provider. At OneDios, you can take full advantage of the virtual locker available. OneDios provides the app’s solution for uploading invoices, warranty cards, receipts, and appliance documents.

OneDios is simply redefining the customer service experience for all customers. You can book the service on OneDios here. Apart from that, you can opt to download the official app of OneDios to ensure the perfect maintenance of your services. Download the OneDios app from the Android play store or Apple Store to buy/ renew an annual maintenance contract for your appliances.

 
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OneDios Tech

Why do brands want customers to buy an extended warranty?

why do brands want customers to buy an extended warranty

Warranties are the true confidence of a brand in its product. Warranties are a promise they make to maintain and service the product for the period. Extended warranties are worthwhile as no matter how reliable the product is; its components are still expensive to replace. It is common for electrical or mechanical parts to fail unexpectedly and cost you even more in repairs. For only a tiny amount, you can buy the peace of mind associated with an extended warranty that covers your appliance for up to twice the length of the standard warranty. An extended warranty is an insurance policy for your appliance and a safeguard against expensive and unforeseen repairs.

Why do the brands encourage you to buy an extended warranty?

  • Increase customer confidence in the product

An appliance is a significant investment, and customers want to ensure that it lasts up to its lifetime and want the best protection for their investment. A brand confident enough in its products will provide an extended warranty, which makes the customer keep the faith and believe in the products offered. The result is a positive experience for your customers throughout their product lifecycle – from when they purchase to if/when they need to file a claim.  And the best part?  You don’t handle any administration or liability, so you can focus on selling more products! You can buy an extended warranty instantly in a seamless and paperless online transaction before your standard warranty expiration with OneDios.  

  • Warranties help in closing the deal

Before making a purchase, customers usually compare the product from different brands. When brands are comparable in price and benefits, they look for other features to help them make a final decision. In this case, a warranty that includes additional coverage of 2-3 more years than the other brand’s limited warranty might be what closed the deal.

  • It provides peace of mind

Customers buy or renew the warranty primarily because it provides peace of mind.  It gives them confidence that it will be covered should anything happen to the product. Rising costs and fears over inflation make customers more thoughtful about their purchases. And with higher prices comes an added desire to ensure the product’s protection.

  • Warranties help in turning a negative experience into a positive one

One of the most satisfying benefits of offering extended warranties is improving customer satisfaction. An excellent extended warranty helps to protect your customer’s budget from unexpected maintenance and repair costs. Customers who purchase a brand-authorized extended warranty are substantially more satisfied than those who buy coverage from a third party. As a result, the customer is more likely to respond favourably about your brand and product when providing reviews. Customers are more likely to make a repeat purchase or recommend a brand after a positive claims experience. 

  • Increases brand loyalty and customer retention

Customers are more likely to be loyal to a brand that provides excellent customer service and expresses an interest in protecting them. Offering extended warranty products that fit your customer’s lifestyle and needs will allow your customer to find value in a time of need. By investing time in showing your customers that you care, they’re more likely to remain loyal to your brand and return for parts and service– business your customer could take elsewhere.

  • Increase in customer referrals

By providing quality products to your customer, they are more likely to feel confident in their purchase, leading to more customer referrals. Positive emotions and experiences add value to those referred to your brand and make them more open to your brand offers. A loyal customer will always come back to buy more products from the same brand and even bring more customers.

So, extended warranties are the need of the hour and benefit both the brand and the customers. You may be able to purchase an appliance extended warranty from the original appliance manufacturer, the dealer where you bought the appliance or a third-party provider. 

For the first time ever, Voltas has started providing brand-authorized extended warranties in partnership with OneDios. Voltas’ extended warranty plan guarantees authentic Voltas service and spare parts at the lowest prices possible, and customers will get service from the brand itself. You can register any complaint to the Voltas customer care department through the OneDios app, which is available on Android/IOS.

The OneDios app is a one-stop shop for all your service, complaints, repair, and extended warranty requests. You can buy brand-authorized Annual Maintenance Contracts (AMCs), Service plans, and Extended Warranties on OneDios to provide your appliances and products with 360-degree protection. OneDios has multiple options and plans on the platform for OEMs and other service providers for easy comparison. You can buy your next extended warranty on OneDios here.

Download the OneDios app now. Retailers, sellers and customers can be saved from hassles given by third-party warranty providers. You can also download the OneDios app or visit the OneDios website to buy an extended warranty. OneDios provides the app’s solution for uploading invoices, warranty cards, receipts, and appliance documents. OneDios now also covers over 1350 postcodes in India.

 
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OneDios Tech

Mistakes Water Heater Owners Make

mistake water heater owner make

Winter can be tough to survive without warm water. Cold water baths sound scary. Hot water baths have multiple health benefits like a good night’s sleep, clean & healthy skin, relieving symptoms of cold and fever, and more. Hence, a water heater becomes a bare necessity. 

Regular water heater maintenance can prolong the life of your water heater, make it more energy efficient, and prevent costly (and inconvenient) emergencies. For routine maintenance, it is best that expert technicians service or repair your Geyser so that it lasts longer. OneDios is a one-stop solution for all your geyser service and repair needs.

We should not take our water heaters for granted but operate and maintain them adequately for their smooth functioning. You must know or have read about correctly maintaining your water heater, but you must not see what you have been doing wrong. 

Some of the most common water heater mistakes we make are:

  • Setting Temperature too High

The higher the temperature you set, the more energy your geyser will consume to heat the water. If the temperature has been set too high, the pressure inside your tank may be hazardous. High pressure can lead to water leaks and require costly repairs. If you are facing water heater leakage issues at your home or looking forward to buying an AMC plan for your Geyser, you can download the OneDios app and raise a request today.

Keep the temperature around 120 degrees F. At this temperature, no one gets burned, you can save electricity, and you extend the life of your heating element and geyser.

  • Installing it Wrong

If you have no professional experience with water heaters, you might unknowingly worsen things if you decide to take on the installation yourself. Water heater systems are pretty complex. Download the OneDios app, and our Geyser service partner will handle all your water heater-related issues. 

While installing the water heater, keep the following things in mind to avoid unnecessary repair costs:

    • Choosing the wrong size: The size you need depends on the number of people in your household and hot water usage.
    • Location: Where you place your water heater is essential – for safety, convenience, and efficiency. An experienced plumber will ensure your water heater has proper access and room for adequate airflow. 
  • Setting it up all wrong: Forgetting to install the drain pain or using the wrong size can increase your risk of water damage in the future. If the TPR valve and release tube are not installed correctly, you run the risk of your water heater bursting or even exploding. OneDios makes it simple for the consumer to avail of the post-sales services without difficulties. We aim to offer the best facility for repair, fitting, and Geyser service work. 

 

  • Ignoring leakage

Water leaks usually are caused by leaking valves and plumbing connections, but they can also be related to tank problems. Leaking water can cause significant damage to a home, so it is crucial to fix the leak as soon as possible. If you are facing water heater leakage issues at your home or looking forward to buying an AMC plan for your Geyser, you can download the OneDios app and raise a request today.

  • Not draining excess water

If the water appears to be filled with debris, dirt, or mineral deposits, then the water heater should be thoroughly cleaned. Sediment build-up can settle at the bottom of your tank and cause internal corrosion and affect its performance. Flushing the sediment out of your tank is easy, and it’s one of the most important things you can do to extend the life of your water heater. You have to do it only once a year to keep your water heater running at peak efficiency. You can also download the OneDios app and raise a geyser service request to drain the sediments from your tank. 

  • Not switching it OFF

We forget to switch off the geyser, fearing the water will turn cold. It is a mistake, best avoided. Turn the geyser off when you are done using it. It will help decrease power consumption, extend lifespan, and save money on water heater repair. The water does not turn cold, even after switching the geyser off, as the storage tank holds the temperature of the water for 4-5 hours.

  • Ignoring annual checks

The anode rod protects the tank from rusting on the inside and should be checked yearly. Without a rod or a properly functioning anode rod, the hot water quickly corrodes inside the tank. Therefore, fix an appointment with a Geyser service expert if you need to get the anode checked or replaced. You can use the OneDios app to do the same.

TPR valve releases pressure from the tank if it detects that it has reached an unsafe level; otherwise, the water heater can blow. Test the TPR valve regularly to ensure it is operating as required. You can Download the OneDios app and register your water heater service request today. 

  • Noises coming from geyser

Are there noises coming from your water heater? Does it sound like a low rumbling or popping or a high-pitched whine? The noise you’re hearing might be the sound of boiling water. Typically, these noises indicate a severe build-up of sediment in the water heater tank. Not all water heater issues can be handled by oneself. OneDios is a great place to find an expert to help you tackle tougher water heater repair problems.

  • Not knowing when to replace the water heater

Many do not understand when they should have a water heater replacement. It costs them more than they ever expected. A water heater usually lasts 8-10 years, and after 10 years, you must replace them as you will start noticing leakage, noises, rust and water not heating issues more often. Our professionals at OneDios will inspect your water heater, inform you if there are issues found, and determine if a water heater needs repair or replacement is required. 

  • No timely repair and maintenance

Water heater maintenance should be regulated according to instructions given in the user manual every once in a while. Proper care will keep the heater in good form. Ensure that all the pipes and other parts are in good shape; otherwise, it might affect the heater’s overall performance. Regular geyser service is crucial to prevent corrosion, ensure efficient heating, increase lifespan and significant savings. If you are facing water heater issues at your home or looking forward to buying an AMC plan for your Geyser, you can download the OneDios app and raise a request today.

OneDios is a one-stop shop for all your Geyser-related issues and queries. We aim to offer the best facility for repair, fitting, and Geyser service work. OneDios makes it simple for the consumer to avail of the post-sales services without difficulties. By uploading a picture, you can now use the OneDios app to register your product and digitally keep all your documents, like invoices and warranty cards. OneDios also keeps track of your recent Geyser service and replacement of any part. You can buy an extended warranty and AMCs for all Geyser brands like Racold, V-Guard, AO Smith, Kenstar, Havells, etc.

 
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OneDios Tech

Why is Third-Party Extended Warranty not advisable?

Customers are intelligent and want to ensure they have chosen the right brand that makes quality and durable products. Customers want their money’s worth from the appliance they have just bought. Customers need assurance that the brand supports them if something goes wrong or malfunctions. Most appliances these days come with some warranty. You need an extended warranty to protect your appliance for a longer period.

An extended warranty is a form of insurance policy that covers you for repair costs and maintenance services after the manufacturer’s or retailer’s guarantee/warranty has expired. Warranties provide definite value to customers; they only need to understand what that value is and how they can use it to their benefit at the time of purchase.

Extended warranties are a lifesaver. They help to cover expenses in the event of an unfortunate breakdown. You can buy an extended warranty instantly in a seamless and paperless online transaction before your standard warranty expiration with OneDios.

Extended warranties are of two types – one offered by the manufacturer of a product and the other provided by a third party. While purchasing an extended warranty from a manufacturer will provide surety of quality and convenience to a consumer, third-party vendors generally offer warranties that may seem cheaper but are complex and cumbersome. 

Why do customers need to understand that the warranty is beneficial to them?

Customers who have previously had terrible warranty experiences are reluctant to buy extended warranties. Extended warranties by third parties should be purchased after much consideration, as all extended warranty plans may not be helpful and may cost more than the repair cost. Extended warranty plans need to be clear and straightforward. Before buying an extended warranty, all terms and conditions should be read and understood.

Customers get confused with the terms and conditions of the third-party extended warranty plan:

  • Terminology

The terms and conditions of the warranty are filled with technical and legal terms that the customers need help understanding. This leaves them perplexed and at the mercy of third parties who sell them a plan that is sometimes useless. What will the customers do with something they don’t understand?

  • Inefficient Customer Service

The customer service of intermediaries or third-party warranty sellers can fall short of service standards and may even be unsafe. They leave customers even more confused with their unprofessional behavior. Unavailability, shortage of time, and impatience on the warranty agents’ part leave customers angry. 

  • Waiting period

Filing a warranty claim should be easy, simple, and short so customers can follow through themselves. The long process and waiting period for third-party companies to decide on the claim are tiring and frustrating for customers.

  • Claim not Approved

Third-party warranty providers usually have several reasons for rejecting the customer’s claim. Sometimes those reasons may be unclear or confusing, making the customer not believe in the product and the brand.

Transparency in the warranty plan is essential to gain customer trust. Who is backing the warranty being offered to you is what matters the most. Knowing who is underwriting your policy, the manufacturer/brand, or the dealer, may help you understand the value of your warranty. Manufacturer/brand-sponsored warranties score very high regarding customer trust and convenience. Brand-backed warranties are more trustworthy and reliable, and at a small cost, an extended warranty will save you money in the long run.

The OneDios app is a one-stop shop for all your service, complaints, repair, and extended warranty requests. You can buy brand-authorized Annual Maintenance Contracts (AMCs), Service plans, and Extended Warranties on OneDios to provide your appliances and products with 360-degree protection. OneDios has multiple options and plans on the platform for OEMs and other service providers for easy comparison. You can buy your next extended warranty on OneDios here.

Download the OneDios app now. Retailers, sellers, and customers can be saved from hassles given by third-party warranty providers. You can also download the OneDios app or visit the OneDios website to buy an extended warranty. OneDios provides the app’s solution for uploading invoices, warranty cards, receipts, and appliance documents. OneDios now also covers over 1350 postcodes in India.

 
Categories
OneDios Tech

Can I claim my warranty after losing the receipt?

Claim my warranty

If you are facing any issue with your appliance, accessories or appliance’s parts, you can claim against the warranty. You may want to use your warranty or guarantee in case you bought the item 7 months ago, and your warranty lasts for a year. 

To make a claim, you need to check on the paperwork. The warranty could be on the receipt, in an email or a separate leaflet. You need to visit your nearby authorized service center for that appliance to repair your product with the correct paperwork. The paperwork has information like how long the warranty lasts and everything it covers, like repairs, refunds or replacements. 

When you make a claim, you’ll usually need the following:

  • proof of purchase – usually a receipt showing where and when you bought the product
  • details of the problem
  • a photocopy of or original warranty or guarantee

What if I lost my warranty card?

If your product/appliance is covered under warranty, you have to claim it but have lost the warranty card. There are still some ways to claim that warranty – you have to prove the product is genuine and provide proof of purchase. To show proof of purchase without a receipt to claim warranty:

  • The receipt is your proof of purchase and is required to claim your warranty.
  • A copy of the invoice is also enough to claim the warranty.
  • The appliance’s serial or production number can help track when and where it was bought.
  • Email – the manufacturer or retailer may have emailed you the invoices and warranties.
  • You can ask the seller or trader if they have a copy of the invoice or can provide you with some paperwork to get you a claim on that warranty.
  • Lay-by Agreement
  • Credit card statement
  • Receipt number or confirmation number for telephone or online transactions.

Losing a warranty card is no reason for any company to refuse a warranty. They can check in their system if the warranty has been claimed before. If unclaimed, they have to honour the warranty. Companies must maintain record of all products sold and furnish duplicate bills or necessary documents so that consumers can get a claim on the warranty. 

Indian Govt has issued guidelines that – The e-warranty principle mooted by the government will enable the buyer to claim benefits for damages to a product within the warranty period anywhere across the country, irrespective of the place of purchase. “The onus of maintaining records will be on the manufacturer. A consumer can claim benefits under the warranty clause even if he does not have an invoice of the purchase,” Consumer Affairs Minister Ram Vilas Paswan said.
Why OneDios for Warranty Safekeeping?

Just remember how much time you waste looking for invoices, customer care numbers and warranties of home appliances when they break down. At OneDios, you can take full advantage of the virtual locker available. OneDios provides the app’s solution of uploading invoices, warranty cards, receipts, and appliance documents.

So, all your worries and headaches of looking for the paperwork are gone! The contract becomes available online instantly. No need to keep and store paper copies of the contract. You can view the complete Service history for ready reference.

OneDios helps customers buy extended warranties online for their appliances in a few clicks. Multiple plans and options on our platform. Plans from the OEMs and other Service providers are available for easy comparison. You can buy instantly in a seamless and paperless online transaction.

OneDios is simply redefining the customer service experience for all customers. You can book the service on OneDios here. Apart from that; you can opt to download the official app of OneDios to ensure the perfect maintenance of your services. Download the OneDios app from the Android play store or Apple Store to buy/ renew an annual maintenance contract for your appliances.

Stop playing hide and seek with essential documents. Use the virtual locker available at OneDios, sit back and let us do the rest.

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Categories
Industry Talk

Why additional Warranty Coverage for your appliance is necessary?

An extended warranty, or maintenance service contract, happens to be or works like an insurance contract for the product you purchase It is sold by the retailer at the point of sale, although it’s often possible to buy one afterward from third parties. This extended or additional coverage goes beyond the original warranty days and helps your product by providing diverse maintenance services. Therefore, it is often advised to go for an additional coverage plan.

additional warranty coverage for your appliance

Some of the benefits of having an additional maintenance plan are:

1. An extended coverage plan makes sense as the equipment is used on an everyday basis, and chances are there that they lose their capacity for effective functioning over years. Additional coverage ensures future breakdowns, repairs and maintenance at an affordable cost.

2. Consumers find that a service contract on their device and appliance provides peace of mind and helps to keep the appliances running smoothly and hassle-free.

3. Repairs are often more costly than having an extended warranty on the devices. Thus having an extended warranty saves you money in the long run by providing affordable repair service.

4. Most of the equipment today comes with fairly good quality build-up, and hence extended warranty coverage actually helps you cover those days when these qualities start facing deterioration and require maintenance help. They are products of future planning.

5. It can be transferable when you sell or give away your appliance depending upon the terms and conditions of warranty coverage. This added benefit will help you net a higher price on the secondary market.

Why OneDios for repair and servicing?

Multiple plans and options on our platform. Plans from the OEMs and other Service providers are available for easy comparison.

Competitive pricing of these plans by respective providers

Buy instantly in a seamless and paperless online transaction.

The contract becomes available instantly.

No need to keep and store paper copies of the contract

Raising a request as part of the service plan becomes a matter of a few seconds

Auto schedule happens for your service visits as per your service plan. You can choose to accept them or move to a more convenient slot just at the click of a button.

You can view the complete Service history for ready reference

Allows end consumers to rate service and AMC.

Quickly raise a ticket directly with the OEM of the service provider

OneDios aims to transform the customer service experience for end customers. This vision cuts across all products and the services they avail of. You can buy your AMC on OneDios here. You can also download the OneDios app or visit the OneDios website to buy a maintenance contract.

Request Karo Relax Karo

 

 

 
Categories
Industry Talk

Unauthorized vs Authorized service center

Service centers have become the necessity of today’s life. Whether it is a car or mobile or any essential commodities for that matter, we always face a dilemma to choose between authorized service center and local or unauthorized repair shops.  The other important factor is the trust deficit, which also influences our decision-making when it comes to the selection of authorized and unauthorized repairing shops. Thus, there is a  need to take into consideration several factors before going for the repairing of the damaged equipment or commodities.

 

 

Difference between authorized and unauthorized repairing shops

1. OEM Spares in authorized service center

 The most important aspect of any repairing work is related to the quality and authenticity of the damaged part. Authorized service center always work as a part of the large manufacturing processes of any commodities. Thus the parts available with them are hundred percent safe and original, which is commonly known as Original Equipment Manufacturer(OEM) spares.

2. Benefit of WARRANTY in authorized service center

Most products come with a warranty, and if in case your product gets damaged, it is very natural and common to visit your authorized service center, without having a second thought.

3. Skillsets Difference in service center

Nowadays, the equipment is technologically advanced, and also in manufacturing terms, more complicated. If you go to local vendors, higher chances of getting your devices wrongly repaired as they may not possess the right and sufficient skills when compared to a person working in the authorized service center.

4. Service History in service center

Getting your products repaired from the authorized service centers provides you the entire history of the repairing work of the device. This sequencing of the repairing work gives an extra advantage to the person repairing your equipment.

5. Pricing Problem in service center

Many people prefer to visit local repairing shops just to save some amount of money as they find the cost of repairing there to be less than the authorized service centers. However, they do not give a single thought to the quality of the service, the quality of the spares used, and the guarantee for the service provided. It is a misconception that the authorized service centers are very costly. They may be slightly expensive but the quality and trust can not be compromised.

6. Convenience and Affordability

The proliferation of local or unauthorized repairing shops has confused people and has also led to intense competition among numerous unauthorized service centers. To attract as many customers as possible, though they offer cheap prices but may compromise with the quality of the service provided.

 

Hence, before making any decision related to the repairing, do consider all these pros and cons. 

Why OneDios for all your services and repair needs?

  • Multiple plans and options on our platform. Plans from the OEMs and other Service providers are available for easy comparison.
  • Competitive pricing of these plans by respective providers
  • Buy instantly in a seamless and paperless online transaction.
  • The contract becomes available instantly.
  • No need to keep and store paper copies of the contract
  • Raising a request as part of the service plan becomes a matter of a few seconds
  • Auto schedule happens for your service visits as per your service plan. You can choose to accept them or move to a more convenient slot just at the click of a button.
  • You can view the complete  Service history for ready reference
  • Allows end consumers to rate service and AMC.
  • Quickly raise a ticket directly with the OEM of the service provider

OneDios aims to transform the customer service experience for end customers.  This vision cuts across all products and the services they avail of. You can buy your AMC on OneDios here. You can also download the OneDios app or visit the OneDios website to buy a maintenance contract.

Request Karo Relax Karo!