Categories
Industry Talk

Why you should buy a service plan for your appliance?

With the purchase of any products comes the responsibility of its maintenance. This problem is resolved by providing service contracts to the customers on which they can rely in case of maintenance or repair needs of the products whenever needed. A service contract is an obligated document on the part of the manufacturers to the buyers which they can use in case of sudden dysfunctioning of the products. This points to the need as to why everyone must have service contracts while purchasing a product. It gives you assured service in the time of need and saves you from unnecessary stress in case your products get damaged.

 

 

Need for service contracts:

Saves money

The primary concern for any customer is to save money or keep it to a minimum level when it comes to repairing the products. This is exactly the purpose behind the contracts. It saves you a lot of money by reducing the charge of maintenance or repair from the market rate available, either by charging a minimum amount or no amount at all. The idea is to make service costs affordable by avoiding sudden heavy and costly repairs.

No stress in case of equipment breakdowns

In case of equipment breakdowns, access to contracts makes it easy for you to directly call your service providers for professional help. The contract or maintenance agreement comes with the benefits of routine maintenance along with access to emergency repairs.

Discount offers

Brands and service providers usually offer attractive discounts to the buyers of the maintenance agreement. It helps to keep your household budgets in check.

Routine checkups and emergency services

The best part of subscribing to a contract is the access to emergency services. The subscribers will be given preference, and the service providers will be at your doorsteps whenever needed. The dedicated routine checkup also makes the contracts attractive.

Professionally trained and skilled workers

The prime concern of any customer is the longevity of the equipment. The contracts of brands provide highly skilled and updated professionals who are well aware of their quality of service. That is what makes them stand apart from unauthorized vendors.

 

Why OneDios for Appliance service? 

Multiple plans and options on our platform. Plans from the OEMs and other Service providers are available for easy comparison.

  • Competitive pricing of these plans by respective providers
  • Buy instantly in a seamless and paperless online transaction.
  • The contract becomes available instantly.
  • No need to keep and store paper copies of the contract
  • Raising a request as part of the maintenance plan becomes a matter of a few seconds
  • Auto schedule happens for your maintenance visits as per your service plan. You can choose to accept them or move to a more convenient slot just at the click of a button.
  • You can view the complete history for ready reference
  • Allows end consumers to rate service and AMC.
  • Quickly raise a ticket directly with the OEM of the provider

OneDios aims to transform the customer service experience for end customers.  This vision cuts across all products and the services they avail of. You can buy your AMC on OneDios here. You can also download the OneDios app or visit the OneDios website to buy a maintenance contract.

Request Karo Relax Karo!

 

 
Categories
Industry Talk

Unauthorized vs Authorized service center

Service centers have become the necessity of today’s life. Whether it is a car or mobile or any essential commodities for that matter, we always face a dilemma to choose between authorized service center and local or unauthorized repair shops.  The other important factor is the trust deficit, which also influences our decision-making when it comes to the selection of authorized and unauthorized repairing shops. Thus, there is a  need to take into consideration several factors before going for the repairing of the damaged equipment or commodities.

 

 

Difference between authorized and unauthorized repairing shops

1. OEM Spares in authorized service center

 The most important aspect of any repairing work is related to the quality and authenticity of the damaged part. Authorized service center always work as a part of the large manufacturing processes of any commodities. Thus the parts available with them are hundred percent safe and original, which is commonly known as Original Equipment Manufacturer(OEM) spares.

2. Benefit of WARRANTY in authorized service center

Most products come with a warranty, and if in case your product gets damaged, it is very natural and common to visit your authorized service center, without having a second thought.

3. Skillsets Difference in service center

Nowadays, the equipment is technologically advanced, and also in manufacturing terms, more complicated. If you go to local vendors, higher chances of getting your devices wrongly repaired as they may not possess the right and sufficient skills when compared to a person working in the authorized service center.

4. Service History in service center

Getting your products repaired from the authorized service centers provides you the entire history of the repairing work of the device. This sequencing of the repairing work gives an extra advantage to the person repairing your equipment.

5. Pricing Problem in service center

Many people prefer to visit local repairing shops just to save some amount of money as they find the cost of repairing there to be less than the authorized service centers. However, they do not give a single thought to the quality of the service, the quality of the spares used, and the guarantee for the service provided. It is a misconception that the authorized service centers are very costly. They may be slightly expensive but the quality and trust can not be compromised.

6. Convenience and Affordability

The proliferation of local or unauthorized repairing shops has confused people and has also led to intense competition among numerous unauthorized service centers. To attract as many customers as possible, though they offer cheap prices but may compromise with the quality of the service provided.

 

Hence, before making any decision related to the repairing, do consider all these pros and cons. 

Why OneDios for all your services and repair needs?

  • Multiple plans and options on our platform. Plans from the OEMs and other Service providers are available for easy comparison.
  • Competitive pricing of these plans by respective providers
  • Buy instantly in a seamless and paperless online transaction.
  • The contract becomes available instantly.
  • No need to keep and store paper copies of the contract
  • Raising a request as part of the service plan becomes a matter of a few seconds
  • Auto schedule happens for your service visits as per your service plan. You can choose to accept them or move to a more convenient slot just at the click of a button.
  • You can view the complete  Service history for ready reference
  • Allows end consumers to rate service and AMC.
  • Quickly raise a ticket directly with the OEM of the service provider

OneDios aims to transform the customer service experience for end customers.  This vision cuts across all products and the services they avail of. You can buy your AMC on OneDios here. You can also download the OneDios app or visit the OneDios website to buy a maintenance contract.

Request Karo Relax Karo!