Tag: extended warranty

Categories
Industry Talk

Unauthorized vs Authorized service center

Authorized service center

Service centers have become the necessity of today’s life. Whether it is a car or mobile or any essential commodities for that matter, we always face a dilemma to choose between authorized service center and local or unauthorized repair shops.  The other important factor is the trust deficit, which also influences our decision-making when it comes to the selection of authorized and unauthorized repairing shops. Thus, there is a  need to take into consideration several factors before going for the repairing of the damaged equipment or commodities.

 

 

Difference between authorized and unauthorized repairing shops

1. OEM Spares in authorized service center

 The most important aspect of any repairing work is related to the quality and authenticity of the damaged part. Authorized service center always work as a part of the large manufacturing processes of any commodities. Thus the parts available with them are hundred percent safe and original, which is commonly known as Original Equipment Manufacturer(OEM) spares.

2. Benefit of WARRANTY in authorized service center

Most products come with a warranty, and if in case your product gets damaged, it is very natural and common to visit your authorized service center, without having a second thought.

3. Skillsets Difference in service center

Nowadays, the equipment is technologically advanced, and also in manufacturing terms, more complicated. If you go to local vendors, higher chances of getting your devices wrongly repaired as they may not possess the right and sufficient skills when compared to a person working in the authorized service center.

4. Service History in service center

Getting your products repaired from the authorized service centers provides you the entire history of the repairing work of the device. This sequencing of the repairing work gives an extra advantage to the person repairing your equipment.

5. Pricing Problem in service center

Many people prefer to visit local repairing shops just to save some amount of money as they find the cost of repairing there to be less than the authorized service centers. However, they do not give a single thought to the quality of the service, the quality of the spares used, and the guarantee for the service provided. It is a misconception that the authorized service centers are very costly. They may be slightly expensive but the quality and trust can not be compromised.

6. Convenience and Affordability

The proliferation of local or unauthorized repairing shops has confused people and has also led to intense competition among numerous unauthorized service centers. To attract as many customers as possible, though they offer cheap prices but may compromise with the quality of the service provided.

 

Hence, before making any decision related to the repairing, do consider all these pros and cons. 

Why OneDios for all your services and repair needs?

  • Multiple plans and options on our platform. Plans from the OEMs and other Service providers are available for easy comparison.
  • Competitive pricing of these plans by respective providers
  • Buy instantly in a seamless and paperless online transaction.
  • The contract becomes available instantly.
  • No need to keep and store paper copies of the contract
  • Raising a request as part of the service plan becomes a matter of a few seconds
  • Auto schedule happens for your service visits as per your service plan. You can choose to accept them or move to a more convenient slot just at the click of a button.
  • You can view the complete  Service history for ready reference
  • Allows end consumers to rate service and AMC.
  • Quickly raise a ticket directly with the OEM of the service provider

OneDios aims to transform the customer service experience for end customers.  This vision cuts across all products and the services they avail of. You can buy your AMC on OneDios here. You can also download the OneDios app or visit the OneDios website to buy a maintenance contract.

Request Karo Relax Karo!

 

 
Categories
Industry Talk

Mixer Grinder Problems and their Solutions

Mixer Grinders are probably the most helpful kitchen appliance. They not only save your time in the kitchen chores but also provide much-needed comfort in fast-paced work life. As the summer temperatures rise, mixer grinder or juicer finds even more utility in our daily routine. Be it a chutney or your favorite mango shake, the mixer grinder does everything for you in a matter of a few minutes. However, rigorous use might cause wear and tear in your mixer grinder.

 

 

Following are the most common mixer grinder problems and their solutions. 

 

1. Leakage from the Jar

 

This is the most common issue faced by mixer grinder owners. Leakage from the jar can be messy and causes food wastage spoiling your entire recipe. Leakage can be because of several reasons. The most common reason is a worn-out rubber ring inside the jar or loos blades. You can try and fix it by tightening the blades with a screwdriver and replacing the rubber ring. But if this doesn’t solve the problem you will have to call the experts and let them handle it.

2.The Reset Button Keeps Tripping

The reset button below the jar unit trips due to intensive use or hot food inside the jar. This causes overheating inside the grinder unit and the reset button keeps tripping. To prevent the problem, you should avoid grinding the food that is too hot by letting it cool down first. You can also try unplugging the appliance and reset the unit by clicking on the red switch at the bottom. 

 3. Faulty Coupler in a Mixer Grinder

Blender couplers usually wear out after years of rigorous usage. They connect the blender blades to the bottom of the unit which enables it to rotate at the desired speed. Any damage or fault in the coupler can unfortunately not be repaired. They can only be replaced by an expert. So for this problem, you will have to call the service expert to solve the problem for you.

 4. Blades of a mixer grinder are Blunt

You might experience that sometimes your food does not come out as finely ground as you desire. This is because of worn-out blender blades which are not as sharp as they should be. For instant use, you can try grinding one teaspoon of rock salt and repeat it a few rotations. This will provide a finer edge to the blunt blades. But, for the long term, you will have to book a servicing expert and get them replaced.

 

OneDios is an aggregator for customer requests. We connect brands with the customer for services and repair requirements of gadgets, appliances, and automobiles. You can also raise a request for a COVID antigen test and other blood work tests with our pathology partner. We offer the reliability of brand services with ease of customer experience in a matter of few clicks by providing all options and choices on one platform.  

 

Why OneDios for all your services and repair needs?

  • Multiple plans and options on our platform. Plans from the OEMs and other Service providers are available for easy comparison.
  • Competitive pricing of these plans by respective providers
  • Buy instantly in a seamless and paperless online transaction.
  • The contract becomes available instantly.
  • No need to keep and store paper copies of the contract
  • Raising a request as part of the service plan becomes a matter of a few seconds
  • Auto schedule happens for your service visits as per your service plan. You can choose to accept them or move to a more convenient slot just at the click of a button.
  • You can view the complete  Service history for ready reference
  • Allows end consumers to rate service and AMC.
  • Quickly raise a ticket directly with the OEM of the service provider

OneDios aims to transform the customer service experience for end customers.  This vision cuts across all products and the services they avail of. You can buy your AMC on OneDios here. You can also download the OneDios app or visit the OneDios website to buy a maintenance contract.

Request Karo Relax Karo!

 

 
Categories
Industry Talk

Extended Warranty : How well do you know about your warranties?

Whether it is a new washing machine or a food processor, your primary concern is for the product to last as long as possible. But like any electrical appliance, they might need a repair or service for smooth functioning. In this case, purchasing a warranty on your appliance is always a good idea. Some brands offer a warranty as part of extra service along with the product itself. So next time you consider buying an electrical appliance, don’t forget about the warranty. Here is what you need to know to make the best decision.

What is a Warranty?

A warranty on any product is like a mini insurance policy. It is an assurance from the brands that their product won’t abruptly stop functioning for a certain period of time. And if it does they will take care of the repairs and replacement. Some brands also offer extended warranty plans to cover an extended period of time.

 

Why should you get an extended warranty?

Buying an extended warranty covers your repair and servicing needs for a prolonged time period. But before making a final decision, you should be completely sure about a few things. These include the exact time period, coverage under the scheme, whether you need to pay any deductibles, and any exclusions that may apply. If you are satisfied with everything, go for it and let the brands take care of any servicing needs that might arise in the future.

 

Benefits of buying an extended warranty

  • Stretch the guarantee on your electronic appliance for added benefits
  • Save on huge expenses in case of a fault in a major costly part
  • Authentic spare and genuine replacement
  • Reliable brand services with professional experts
  • The resale advantage with services and repair done from the brands because of relevant service history records

 

OneDios is an aggregator for customer requests. We connect brands with the customer for services and repair requirements of gadgets, appliances, and automobiles. You can also raise a request for a COVID antigen test and other blood work tests with our pathology partner. We offer the reliability of brand services with ease of customer experience in a matter of few clicks by providing all options and choices on one platform.  

Why OneDios for all your services and repair needs?

  • Multiple plans and options on our platform. Plans from the OEMs and other Service providers are available for easy comparison.
  • Competitive pricing of these plans by respective providers
  • Buy instantly in a seamless and paperless online transaction.
  • The contract becomes available instantly.
  • No need to keep and store paper copies of the contract
  • Raising a request as part of the service plan becomes a matter of a few seconds
  • Auto schedule happens for your service visits as per your service plan. You can choose to accept them or move to a more convenient slot just at the click of a button.
  • You can view the complete  Service history for ready reference
  • Allows end consumers to rate service and AMC.
  • Quickly raise a ticket directly with the OEM of the service provider

OneDios aims to transform the customer service experience for end customers.  This vision cuts across all products and the services they avail of. You can buy your AMC on OneDios here. You can also download the OneDios app or visit the OneDios website to buy a maintenance contract.

Request Karo Relax Karo!

 

 

 

 

 

 
Categories
Industry Talk

A Comprehensive Guide to Buying A Washing Machine

Buying a washing machine can be stressful. This is because an investment in washing machines needs to be made with an informed choice. With multiple choices and brands available in the market, you need to do research and planning before deciding on a final choice. Your choice also depends on the factors like specific needs, family size, and budget.

Here are a few things you should consider before making a final choice.

1. Semi-automatic or Fully-automatic washing machine

Semi-automatic washing machines are the basic ones that have two separate drums for washing and drying clothes. These washing machines require some manual work on your part like filling of water and putting or taking out the clothes from the tub. On the other hand, fully automatic washing machines have a single tub. You can simply throw your clothes inside and wait till the alarm rings. These are convenient for very busy people and don’t have enough time to spend washing the clothes. A few disadvantages of fully automatic washing machines are the consumption of too much water and electricity as compared to semi-automatic washing machines.

 

2. Front Load or Top Load

In Top load machines, you need to put the clothes from the top of the tub and they are connected to a constant water supply. They are less expensive as compared to front-load machines and need some manual work done on your end. You can even add clothes to the tub in the middle of the wash cycle in these washing machines. 

Front Load washing machines offer a greater number of wash programs as compared to top load ones. These washing machines have a single tub for both washing and drying clothes. Pros of this washing machine include less water and electricity consumption as compared to top-load machines.

 

3. Capacity

The capacity of your washing machine depends on the number of family members and the frequency with which you need to wash the clothes. A washing machine of 7kg capacity is sufficient for a family of 3-4 members. There are also 8kg and 10kg capacity versions available with many brands. If you are single or a couple, a 5kg washing machine would do the trick for you.

 

4. Wash Programs

Wash programs in a washing machine are based on the capacity of load and types of clothing fabric that you need to wash. There are several different kinds of programs available in various brands available in the market. The most common wash programs are:

  • Quick wash
  • Daily wash
  • Pre-soak
  • Delicate
  • Woollen or cotton
  • Easy care

You can choose a model or brand based on your specific needs and preferences.

 5. Wash Features 

Wash features are additional options available for your convenience in a washing machine. These would vary depending on the brands. A few examples include:

  • LED Display
  • Bubble wash
  • Dryer
  • Temperature control
  • Revolutions per minute or RPM choice of the spinner

 

If you are planning to buy a washing machine you should buy an extended warranty of your Washing Machine too, why not raise a service request on OneDios? You can raise a service request in a few clicks without having to call various people or search for phone numbers. OneDios app is a one-stop shop for all your service, complaints, repair, and extended warranty requests. It even logs when you last got your washing machine serviced and parts replaced. OneDios will help you keep track of your previous washing machine service and book the next service in advance. OneDios now also covers over 1350 postcodes in India.

 

 

 
Categories
Industry Talk

7 Things to consider before buying a Washing Machine.

Vector realistic promotion banner of liquid detergent for laundry, with washing machine and soap bubbles on blue background. Mockup with plastic bottle and box for brand advertising, promo poster

In the fast-paced world, everyone is busy in either their jobs or studies. It is a very competitive environment. Wouldn’t you like to have an electric appliance to take care of your dirty clothes? Washing machines are time savers and offer you much need leisure after a long day’s hard work. Washing clothes might sound very trivial, but it is an important part of daily routine. And who has got the time and energy to do it the traditional way? You might need a washing machine to do it for you, so you can have a respite of relief. With the technological advances, every updated model of washing machine tries to reduce the effort on pars of human as much as possible. You just need to throw the dirty clothes and receive them clean and dry in the quickest time possible.

 

 

You need to keep in mind a few things before you decide to buy a Washing Machine.

     1. Automation

A washing machine can be either semi-automatic or fully automatic. A semi-automatic washing machine, as the name suggests, requires some manual effort on your end. Because it has two tubs in the top load feature. The best advantage of a semi-automatic machine is that it saves a lot of water and is low maintenance. A fully- automatic machine on the other hand has only one tub used for both washing and drying purposes. It requires no manual effort and is considered best for their convenience. You just need to throw in the dirty clothes and wait for the alarm to beep.

 

     2. Washing Machine settings

There are several wash settings available in the machines. You can choose the wash setting according to the nature of the fabric in your clothes. Various features available are a delicate wash, wool wash, or silk wash settings. Some fully automatic washing machines also have an option of customized wash settings.

 

     3. Spin cycle

The spin cycle of a washing machine refers to revolutions per minute(rpm). You can choose the spin cycle as per the fabric of the item. Ideally, delicate clothes are spun on a 300-500 rpm cycle. More resistant items can be washed with higher rpm cycles for better results.

 

     4. Capacity of load

The load capacity of a machine depends on family size and the frequency of washing the clothes. The capacity of load in the washing machines available in the market typically ranges between 6-12 kg. You can pick your appropriate preference according to your needs.

     5. Type of load in the washing machine

There are two options available: top load and front load. Your choice depends entirely on personal preference and comfortability. Because both of the features have similar functionality at the endpoint. Some users find a top load more comfortable, but an automatic front load Washing machine takes less space.

 

     6. Drum or the Tub

The durability of the washing machines builds upon the material used in the drum or tub. There are a lot of varieties available. The drum of the machine can be plastic, porcelain enamel, or stainless steel. Washing machines with stainless steel drums are usually more expensive. You can decide on your choice based on your budget and needs.

 

     7. Dryer

There are two kinds of versions available in the market. The first one has a separate dryer and requires you to dry the washed clothes separately. The second one is called the washer dryer. The washer-dryer automatically washes and dries your clothes in one go. But, these are more expensive and have a smaller load size. So, you need to select the type which suits you the best, according to your requirements.

 

If you are planning to buy a washing machine you should also buy an extended warranty of your Washing Machine too, why not raise a service request on OneDios? You can raise a service request in a few clicks without having to call various people or search for phone numbers.  OneDios app is a one-stop-shop for all your service, complaints, repair, and extended warranty requests. It even logs when you last got your washing machine serviced and parts replaced. OneDios will help you to keep track of your previous washing machine service and you can book the next service in advance. OneDios now also covers over 1350 postcodes in India.

 

 

 
Categories
Industry Talk

Extended Warranty – 8 Washing Machine Tips

Vector realistic promotion banner of liquid detergent for laundry, with washing machine and soap bubbles on blue background. Mockup with plastic bottle and box for brand advertising, promo poster

A washing machine plays an important role in keeping your life trouble-free and provide you with tidy clothes. To increase the life span of all your home appliances, it is better to buy an extended warranty. People want their washing machine to work perfectly. For spotless clothes, you should keep your machine in good form.  But after a while, the clothes don’t come out as they used to be. Here are a few tips which will increase the efficiency of your machine:

 

 

1. Regular cleaning:

A dry and moisture-free washing machine, will remove all kinds of smells and keep it fresh. You need to clean the machine with a mild detergent or with water and white vinegar or lime juice. Clean the dirt properly from the inside of the tub as well as from the outside. But make sure that the switch is off and there shouldn’t be any clothes inside before cleaning. This will also clean the inside of the machine, hard water deposit, and outlet duct from grease, dirt, and debris. A clean washing machine will also remove the odor that can soak into your clothes.

2. Check the hoses:

You need to check the pipes and taps regularly for any leakage. The pipes which are leaking can be also very risky. Ensure that there is no lump or damage. The fittings should be tight as well. If you have further queries regarding the extended warranty and AMC for all Washing Machine brands such as LG, Whirlpool, Samsung, IFB and Bosch, etc., download the Onedios app today.

3. Don’t clean everything

Heavy items such as carpets, rubber floor mats put a lot of strain on the machine motor and can damage the machine.

4. Use the right detergent:

Don’t use regular detergent with energy-efficient washers. So make sure that you use the right kind of detergent as per your machine model.

5. Don’t use too much detergent:

The excess amount of detergent can leave a deposit in your washer. You should also measure the quantity as per the manufacturer’s recommendation.

6. Protect from spillage:

You should protect the washing machine from accumulated deposits from the dishwashing cleaner spillage. Even if the detergent is of good quality, there will still be sticky deposits. This can also cause a lot of bad smells. To clean this deposit, use a mild detergent and wipe it. Clean the buildup lint and dirt deposit on the interior of the drum with a wet cloth.

 7. Don’t burden it:

Don’t burden your washing machine as this can damage your washer. You can also download the Onedios app for your extended warranty requirements, upload the details of your washing machine today.

8. Move clean clothes to the dryer immediately:

Keeping wet clothes for long in the washing machine can cause fungus and rust.

If you are planning to buy an extended warranty of your Washing Machine, why not raise a service request on OneDios? You can raise a service request in a few clicks without having to call various people or search for phone numbers.  OneDios app is a one-stop-shop for all your service, complaints, repair, and extended warranty requests. It even logs when you last got your washing machine serviced and parts replaced. One Dios will also help in keeping track of your previous services and you can fix the next service of your Washing Machine in advance. OneDios now also covers over 1350 postcodes in India.