Tag: mobile phone

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Find My Device: Easy ways to track your lost phone!

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Nowadays, phones play a key role in our lives in keeping us updated. They also have personal and work-related important data stored and if you somehow lose your phone, it can be very distressing. A lost phone could be stolen or misplaced out of your sight accidentally. These days, most smartphones have some built-in features like find my device that allows you to track the lost phone remotely. There are also OEM and third-party service providers offering this service for you. Losing a phone is never a pleasant experience as it can get extremely stressful and exhausting. So, What do you do if you, unfortunately, face a similar situation and lose your phone?

 

There are a few easy ways to track down a lost phone:

       1. Find my device

Find my device is a google feature for android phones. If you log in to a google account on your phone, find my device automatically turns on. Through this feature, you can also lock or erase the data on your phone.

There are a few pre-conditions for you to be able to use the ‘Find my device’ feature-

  • Your phone must be switched on.
  • Google account must be signed in.
  • Your phone should be connected to a mobile network or wi-fi
  • It must have the location tracker turned on
  • It must have the ‘Find my device’ feature turned on

To remotely lock or wipe the stored data on your lost phone, follow these steps-

  • Sign in to your Google account on ww.google.com/android.com/find
  • Select the lost phone, and it will receive a notification.
  • You will receive approximate location-related information about your lost phone on the map.
  • You can choose to either lock or erase the data of your lost phone with its security password.

 

       2. Google Maps

The location history feature on google maps can also help you find your phone. To use this feature, turn on Google maps and you will find this feature under “your timeline” in the menu.

Steps to follow-

  • Open Google maps
  • Log in to the Google account of the misplaced device on another phone or PC
  • Click on the three-dotted icon on the top right corner
  • Select ‘Your Timeline’
  • Enter the day, date, and month for which you are looking at the location history of the lost phone.

The only constraint for this feature is that your lost phone must be switched on and have the location tracker turned on.

 

       3. IMEI Tracker for a lost phone.

IMEI refers to International Mobile Equipment Identity. It is a unique 15-digit number mandated by GSM. IMEI acts as a unique identification number for your phone. It means that every time you make a call or send an SMS it is the IMEI number that is automated and tracked. Enforcement agencies and service providers generally maintain these databases, which categorizes a particular IMEI in either blacklist or whitelist.  you can make a report/request to have the IMEI blacklisted if your phone is lost.

Your phone’s IMEI number is usually printed on its backside or underneath the cover. Alternatively, you can also check it from the About Phone option in the settings.

 

       4. Apps

A few apps are available online, which can track a lost phone or storage device if you have them pre-installed on your device. Parents use this app to keep track of their ward’s movement for their security. But they are equally effective in finding your lost phone.

A few examples of such apps are- Family locator, Life360, and Safe365. 

However, there are a few issues related to them. You must keep in mind these issues before you decide to use them:

 

  • Only two alerts and two-day location history on the free plan
  • Crime reporting and rapid response features are missing.
  • Locking and erasing data feature not available
  • A few apps might not have a free version available.
  • Data privacy concerns

 

If you are looking to buy an extended warranty or AMC for your smartphone, raise a service request on the OneDios App in a few clicks, without having to call several people or search for phone numbers. OneDios is a one-stop shop for all your service, complaints, and repair requests. It even logs when you last got your smartphone serviced and parts replaced. Download the OneDios app and upload the details of your smartphone today. OneDios will help keep track of all your previous services and you can also schedule the next maintenance of your smartphone in advance. You can also buy an extended warranty, AMC, and screen protection for all smartphone brands such as Samsung, Apple, Nokia, Lenovo, Motorola, MI, etc

 
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Industry Talk

12 Essential Reasons why your Phone Hangs

Mobile phones have become our lifeline and an integral part of our daily routine. Therefore, you should always opt for a reliable company for your mobile repair. The most common problem we face with our smartphones is the hanging problem. From hardware to software malfunction, there can be many reasons behind it. If you are also facing the hanging problem with your mobile phone, why not download the OneDios App and raise a service request.

Here are a few reasons, why your mobile phone frequently hangs:

1. Check your storage:

We load our phone with heavy data and applications such as games, photos, songs, etc. and takes up a plethora of space. Mobile phones come with limited storage so if you are using more than 80% of the storage, this will cause the hanging problem.  If the issue still persists, contact mobile repair service from OneDios App for proper diagnose and hassle-free process.

2. Check your Ram:

If the Ram i.e. internal memory of your phone is low, then after a while it starts to hang. Using multiple apps on a low ram phone can result in phone hanging problems. It is best to delete unwanted photos, videos, applications, etc. You can also download the OneDios App and call for a mobile repair service expert.

3. Running several applications simultaneously:

When several applications run at the same time, they consume more space to the allocated memory, this can hang your mobile phone. Clear background applications from the recent apps section and keep only needed apps for a smooth browsing experience.

4. Heavy games & Videos:

When you play heavy games on your mobile phone for a longer period of time, this reduces the phone’s abilities and it starts to hang. If your Ram capacity is low, then avoid playing heavy games. If errors like the device stay warm for a longer time or unable to charge due to high temperature, you can raise a request for mobile repair from OneDios App.

5. Multitasking:

Running several tabs or doing multiple tasks can reduce the speed of the processor, hence results in phone hanging. If errors like longer boot time or the system UI crashes frequently, you can raise a request for mobile repair from OneDios App.

6. Virus:

If you download applications from unsafe or unsecured sites, this can result in virus and will also reduce the speed of your mobile phone. This will hang your phone. You can also download the OneDios App and call for a mobile repair expert to get rid of malware and viruses. Our expert engineers will scan your mobile phone for viruses and will install the latest antivirus.

7. Overloaded phone memory

If you put all your data, such as photos, songs, videos, etc. in your phone’s memory instead of SD card, your phone will hang. It is better to shift your data from phone memory to memory card. And when your memory card gets full transfer the data to your laptop or computer. You can also download the OneDios App and call for a mobile repair expert to safeguard your essential files and avoid chances of error while transferring files.

8. Overheating:

Overuse of phone can result in overheating, this would cause your phone to hang. If the issue still persists, contact mobile repair service from OneDios App for proper diagnose and hassle-free process.

9. Outdated software:

It is better to update your software from time to time. If you frequently face the hanging problem, then updating the software will help. Obsolete software can hang your smartphone. It is better to call for a mobile repair expert by downloading the OneDios App. The engineer will check your mobile thoroughly and will also see if a software upgrade is necessary.

10. Animated wallpaper:

Animated or live wallpaper, can impact the performance of your processor. You can choose not to put any wallpaper or you can put a simple display.

11. Cache:

Caches are temporary memories stored in your mobile phone, so delete cache, cookies and unnecessary files. If the issue still persists, contact mobile repair service from OneDios App for proper diagnose and hassle-free process.

12. Installing multiple applications:

When you install multiple apps on your phone, then this can cause a hanging problem as the mobile phone cannot run all apps simultaneously.

If you are looking to buy an extended warranty or AMC for your smartphone, raise a mobile repair request on the OneDios App in a few clicks, without having to call several people or search for phone numbers. OneDios is a one stop shop for all your service, complaints and repair requests. It even logs when you last got your smartphone serviced and parts replaced. Download the OneDios app and upload the details of your smartphone today. OneDios will help keep track of all your previous services and you can schedule the next maintenance of your phone in advance. You can also buy an extended warranty, AMC and screen protection for all smartphones brands such as Samsung, Apple, Nokia, Lenovo, Motorola, MI etc.

 
Categories
Industry Talk

How To Keep your Mobile Phone Safe From Cyber Crime?

With an increase in the average user spending time on the smartphone, Many of them are prone to be targeted by hackers or intruders with malicious purpose. It has become difficult to keep your mobile phone safe from hacking/Cyber Crime. You can have a look at the ways stated below to lower the chances of intruders getting into your phone.

Never install the application from an unauthorized source:

Whenever you install an app, it requires permission to camera and storage (photos). If the app is not installed from a trusted source, it might damage your personal data and steal your sensitive information. Make sure the app is installed from a verified source to keep your mobile phone safe.

Remove your virtual footprint:

Make a habit of daily clearing your browsing history, cache, and cookies which keep your phone safe. These cookies are stored locally and have your personal information. The hackers can potentially hijack such cookies, gain access to your browser sessions and then steal your personal data.

Avoid making transactions on public Wi-fi:

In public Wi-fi, all users are connected over the same network protocol. It’s highly vulnerable because of some improper compiled mobile apps. As it allows intruders to gain access to your mobile device and gain access to your sensitive data.

Keep Application Updated:

Update your application on your mobile when notified. These updates frequently come with fixes to bugs and other vulnerabilities that keep your phone safe. They’re typically small in size and neglecting to update them can make a simple opening for cyber attackers.

Use antivirus to keep your mobile phone safe:

Download an antivirus application that keeps your phone safe and secure from suspicious virus attacks and cyber attackers that are attempting to steal your sensitive information. Scan your device regularly and update it whenever it notifies you.

Avoid visiting unknown URLs:

If you receive a message like “congratulations! You won a prize or luxury trip and in order to claim it, fill the details within the next 5 minutes”. The little voice in your mind is disclosing to you that it appears to be unrealistic, it presumably is. Also, Never click on any suspicious links even if it comes from a friend to keep your phone safe from getting trapped with dangerous cookies and chances for leaking your sensitive credentials.

Try not to leave your cell phone with outsiders for charging:

When one leaves a mobile phone to charge in public areas, .sensitive information can be cloned to another mobile device without permission It is smarter to keep a phone safe by carrying a power bank than to risk phone to unknown people

Enable Security Lock on your mobile to keep your phone safe:

Hackers do not need to steal your phone to install malicious applications. Few minutes of unattended control to your mobile device is sufficient time to upload your sensitive data to a host computer. So, keep your phone safe by enabling maximum levels of security available like PIN/Pattern/Fingerprint/Face Unlock.

Mobile devices offer numerous amount of benefits to end consumers but we also need to understand the security risk factors associated with them. Therefore, it is best to take the steps that help to keep your sensitive credentials and data protected from cybercriminals.

If you are looking to buy an extended warranty or AMC for your smartphone, raise a service request on the OneDios App in a few clicks, without having to call several people or search for phone numbers. OneDios is a one-stop-shop for all your service, complaints, and repair requests. It even logs when you last got your smartphone serviced and parts replaced. Download the OneDios app and upload the details of your smartphone today. OneDios will help keep track of all your previous services. And you can schedule the next maintenance of your smartphone in advance. You can also buy an extended warranty, AMC, and screen protection for all smartphone brands such as Samsung, Apple, Nokia, Lenovo, Motorola, MI, etc. Download the OneDios app today.