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OneDios Tech

Things to Keep in Mind While Selecting Appliance Repair Services

In today’s fast-paced world, household appliances have become an indispensable part of our lives. These appliances, from refrigerators and washing machines to ovens and air conditioners, make our daily chores more manageable and convenient. However, like all mechanical devices, they are bound to experience wear and tear over time, and when they do, it’s crucial to choose the right appliance repair service. Selecting the right service provider can save you time, money, and unnecessary stress. Scheduling a repair visit with OneDios can quickly restore order to your household and give you much-needed peace of mind.

This blog will explore key factors to remember when selecting appliance repair services to ensure your appliances are in the right hands.

1. Reputation and Reliability

The first and foremost consideration when selecting an appliance repair service is its reputation and reliability. A reliable service provider will have a good record of satisfying customers with prompt and effective repairs. You can check online reviews, ask for recommendations from friends and family, or even inquire about the company’s experience and certifications. OneDios takes pride in offering transparent, affordable, and flexible policies that cater to the diverse needs of its customers.

2. Expertise and Specialisation

Not all appliance repair services are created equal. Some may specialise in specific brands or types of appliances, while others offer a broader range of services. Choosing a repair service that specialises in the kind of appliance you need to be fixed is essential. Specialisation often equates to expertise, ensuring that your device is in capable hands. If you are looking for quick and efficient ways to contact customer service, you can book the service on OneDios here.

3. Licensing and Certification

Ensure that your chosen appliance repair service is licensed and certified to protect your interests. Licensing ensures that the service provider complies with local regulations and standards, while certifications demonstrate their commitment to professional development and quality workmanship. Always ask for proof of these credentials before proceeding.

4. Warranty and Guarantees

Reputable appliance repair services stand behind their work with warranties and guarantees. Inquire about their policy regarding warranties on both parts and labour. A service provider that offers a warranty provides you with peace of mind, knowing that they are committed to resolving any issues that may arise after the repair. OneDios, in partnership with renowned brands like Voltas, Blue Star, Godrej and Daikin, guarantees quality repairs and the use of genuine parts.

5. Pricing Transparency

Transparent pricing is a crucial factor to consider when selecting an appliance repair service. Avoid service providers that give vague estimates or charge hidden fees. A trustworthy company will provide a detailed breakdown of the costs, allowing you to make an informed decision. OneDios offers extended warranties that provide comprehensive coverage for various electronic devices.

6. Response Time

When your appliance breaks down, you want it fixed as soon as possible to minimise disruptions in your daily routine. Inquire about the service’s response time and availability. A company that offers same-day or emergency services can be a lifesaver during critical situations. OneDios enables you to book your service request at a convenient date and time.

7. Availability of Parts

Before choosing an appliance repair service, check if they have easy access to genuine replacement parts for your appliance. A reputable service provider will have a well-stocked inventory of parts or reliable suppliers, ensuring a quicker and more efficient repair process.

8. Environmental Responsibility

In today’s environmentally conscious world, it’s essential to consider the service provider’s commitment to sustainability. Ask about their disposal practices for old parts and environmentally friendly repair techniques. A service that prioritises eco-friendliness demonstrates a broader sense of responsibility.

Selecting the right appliance repair service is a decision that should not be taken lightly. By considering factors such as reputation, expertise, licensing, warranties, pricing transparency, response time, parts availability, and environmental responsibility, you can ensure that your appliances are in the hands of professionals who will restore them to their optimal condition. The OneDios app simplifies the process with a user-friendly interface for iOS and Android devices. Users can easily register appliances, track warranty status, schedule service requests, and access repair history. The app also sends timely reminders for maintenance and warranty renewals, ensuring that you never miss a deadline.

OneDios has become the number one trusted brand for home appliances, providing excellent quality and satisfaction to its customers. Customers can book a service in 60 seconds with OneDios of any major brand, which solves customers’ problems immediately without contacting the customer care service of multiple brands. You can buy brand-authorised Annual Maintenance Contracts (AMCs), Service plans, and Extended Warranties on OneDios to provide your appliances and products with 360-degree protection. 

Don’t let appliance malfunctions disrupt your life; choose a trustworthy service provider to get the job done efficiently and effectively. Your appliances and peace of mind will thank you for it.

 
Categories
OneDios Tech

What is the Right to Repair?

Everyone has had an appliance that broke down, and the technician couldn’t fix it for a reasonable price, or the parts to be replaced were no longer available. So, it was convenient to throw it and buy a new appliance with the latest technology. Buying replacements is expensive, but it is dangerous for our planet. Our devices, whether refrigerators, washing machines, television, or any electrical appliance, all contain a lot of harmful chemicals that end up in our soil, water and air if not correctly disposed of. However, getting our appliances repaired is legal, but many manufacturers ensure there are limits on access to spare parts and replacing parts sometimes is very expensive.

The Right to Repair refers to government legislation intended to allow consumers to repair and modify their own consumer electronic devices, where otherwise, the manufacturer of such devices requires the consumer to use only their offered services. 

Simply put, the Right to Repair is the consumer’s right to repair the goods they purchase. The companies should provide repairable products, and consumers should be given access to official repair manuals, spare parts and affordable repair services. Under this law, companies would be required to provide consumers with information on how to fix their appliances or get it done from third parties rather than depending on manufacturers. 

The law also seeks to harmonise trade between Original Equipment Manufacturers (OEMs) and third-party buyers and sellers, thereby generating new employment opportunities.

How will the Right to Repair benefit?

  • It will be a boost in the right direction for local and small repair shops.
  • It will aid in reducing the heap of e-waste which ends up in landfills every year.
  • By extending the lifespan, maintenance, re-use, upgrade, recyclability, and waste management of appliances will help achieve the objectives of a sustainable society.
  • It will save consumers valuable money.

Why do we need the Right to Repair?

  • Planned obsolescence is being encouraged by manufacturers these days. A business strategy where manufacturers deliberately build appliances to stop working after a certain period and must be replaced. The same is the case with mobile and laptop software updates which aren’t designed to be compatible with each other, so you have to upgrade rather than repair. This keeps consumers’ buying and profits flowing. 
  • Manufacturers avoid providing repair manuals to consumers to make repairs easy. The technical service/product manufacturers don’t give consumers access to all available manuals and software updates.
  • Customers risk losing the product’s warranty by getting it repaired by unrecognised third parties.
  • Consumer’s Right to Choose is violated when manufacturers maintain exclusive control over spare components, including their design.
  • Right to Repair will encourage the Reuse and Recycle goals for sustainable living and considerably reduce e-waste, saving the environment drastically.

The Right to Repair law is all about giving consumers a choice. It gives you the right to fix or get repairs done on the products you have purchased. Thus, making the appliances easier to repair and cheaper to run. And it aims to reduce e-waste by extending the lifespan of certain appliances by up to ten years.

OneDios has become the number one trusted brand for home appliances, providing excellent quality and satisfaction to its customersOneDios helps you book an appliance service in 60 seconds and raise a complaint. It is bringing a revolution in how services are delivered in 6 clicks. You can also buy extended warranties and AMCs for all brands, like Whirlpool, Daikin, Samsung, Bluestar, etc.

At OneDios, we aim to make your experience easier, smoother, more comfortable, and more convenient for our customers. We approach your issues and complaints with great attention and care and offer quick services to resolve them. You can book the service on OneDios here for regular maintenance and repair of your appliances of any brand. OneDios app is a one-stop shop for all appliance service, complaints, repair, and extended warranty requests. It even logs when you last got it serviced and parts replaced. One Dios will also help keep track of your previous services, and you can fix your appliance’s next service in advance. OneDios now also covers over 1350 postcodes in India.