Month: February 2023

Categories
OneDios Tech

Most Common Water Heater Problems and their Solutions

most common water heater problems and their solutions
most common water heater problems and their solutions

Water heaters are built to last. Geysers are one of the most invaluable appliances in your home. We depend on it for the hot water it provides for bathing, laundry, washing dishes and washing hands every day. Picture this, you are about to take a bath, turn on the shower, and the water is cold. Scary. The water heater is not working, and you need help figuring out what to do. It is common for the geysers to stop working or develop a fault. Our technicians from OneDios repair and replace parts of the water heater, find the source of your water heater problem and recommend a solution.

We should not take our water heaters for granted but operate and maintain them adequately for their smooth functioning. Regular water heater maintenance can prolong the life of your water heater, make it more energy efficient, and prevent costly (and inconvenient) emergencies. For routine maintenance, it is best that expert technicians service or repair your Geyser so that it lasts longer. Here are a few of the most common water heater problems and their solutions for quick and easy geyser maintenance.

  • No Hot Water

If the water is not heating up, the cause is primarily a broken component. You may have a damaged thermostat, a lack of power, or a faulty heating element. A thermostat measures the temperature of the water. Check the thermostat to make sure it’s receiving power. Check circuits for a fuse or loose wire, whether the power is turned on or the power indicators are lit. Get your thermostat and heating elements checked to see whether they are faulty. Replace them if necessary. You can Download the OneDios app and register your water heater service request today. 

  • Water is Warm but Not Hot Enough

If your water is warm but not hot enough, a faulty heating element, crossed hot and cold connections, a thermostat, or an undersized geyser may be the problem. A cross connection occurs when cold water flows into the hot water supply. Call an expert, and they can determine the cause of the change in your water heater temperature. If you are facing water heater issues at your home or looking forward to buying an AMC plan for your Geyser, you can download the OneDios app and raise a request today.

  • Water is Too Hot

If your water is too hot, the temperature on your thermostat may be too high. Turn down the thermostat, and that should be able to solve the issue. Keep the temperature around 120 degrees F. At this temperature, no one gets burned, you can save electricity, and you extend the life of your heating element and geyser.

Otherwise, check the temperature pressure valve (TPR); if it is faulty, the heater won’t shut off when it reaches the correct temperature. This is dangerous, and you will need to replace the valve immediately. Therefore, fix an appointment with a Geyser service expert if you need to get the TPR valve checked or replaced. You can use the OneDios app to do the same.

  • Leaks in the Water Heater

Water leaks in the geyser could be due to a faulty TPR valve, overheating, loose plumbing connections, a leaking water tank or a bad gasket. If the leak comes from the top of your tank, this could be due to loose water connections. If the leak is coming from the bottom, it could be solved by turning up the thermostat. Water spilling out from your overflow pipe or pressure relief valve could indicate tank corrosion, which specifies the need to replace your water heater as soon as possible. If you are facing water heater leakage issues at your home or looking forward to buying an AMC plan for your Geyser, you can download the OneDios app and raise a service request today.

  • Discoloured Water

Rust is a major cause of dirty or discoloured water. Corrosion within the water tank or a failing anode rod could cause this discolouration. The anode rod protects the tank from rusting on the inside and should be checked yearly. Without a rod or a properly functioning anode rod, the hot water quickly corrodes inside the tank. Contact a professional water heater technician to determine if replacing the anode rod will fix the problem; if not, replace your water heater. You can Download the OneDios app and register your water heater service request today. 

  • Water Heater Making Noises

The most common reason for noise in the geyser is a build-up of scale in the tank and on the heating elements, creating rumbling, popping and banging sounds as the water heats. Draining the water tank and descaling might help with the sounds coming from the water heater. Flushing the sediment out of your tank is easy, and it’s one of the most important things you can do to extend the life of your water heater. You have to do it only once a year to keep your water heater running at peak efficiency. You can also download the OneDios app and raise a geyser service request to drain the sediments from your tank. 

  • Low Water Pressure

Calcium deposits and small water lines can contribute to low water pressure. When calcium builds up within the water, it accumulates on the pipes, making the water lines smaller. To resolve this problem, flush your water heater to remove the excess minerals. You have to do it only once a year to keep your water heater running at peak efficiency. You can also download the OneDios app and raise a geyser service request to drain the sediments from your tank. Your home may have smaller lines that may need to be replaced. Older homes mostly have ½” pipes, while modern homes usually use ¾”.

Often, the most important thing you can do is identify the problem early and rectify it. If you ignore the problem, it will only get worse and probably cost you more later. Water heater maintenance should be regulated according to instructions given in the user manual every once in a while. Regular geyser service is crucial to prevent corrosion, ensure efficient heating, increase lifespan and significant savings. If you are facing water heater issues at your home or looking forward to buying an AMC plan for your Geyser, you can download the OneDios app and raise a request today.

OneDios is a one-stop shop for all your Geyser-related issues and queries. We aim to offer the best facility for repair, fitting, and water heater service work. OneDios makes it simple for the consumer to avail of the post-sales services without difficulties. By uploading a picture, you can now use the OneDios app to register your product and digitally keep all your documents, like invoices and warranty cards. OneDios also keeps track of your recent Geyser service and replacement of any part. You can buy an extended warranty and AMCs for all water heater brands like Racold, V-Guard, AO Smith, Kenstar, Havells, etc.

 
Categories
OneDios Tech

Top 5 Water Heater Brands

top 5 water heater brands

Geysers are one of the most common electrical appliances used in homes. Water heaters last longer, save energy and are safe compared to traditional immersion rods. Various types of water heaters are available with rapidly advancing technology, conventional storage and instant water heaters. While instant geysers offer quick heating, storage water heaters are ideal for families because of their large storage capacity. Selecting the perfect geyser is a challenging task and depends on the size of the bathroom, family size, hot water usage, warranty, budget and energy efficiency. 

Proper geyser maintenance is needed if you want the water heater to last its lifespan and more. For regular maintenance, it is best that expert technicians service or repair your geyser so that it lasts longer.

Looking for the best water heater in India? Here are a few you could choose from:

  1. Crompton Arno Neo ASWH-3015, 15-litres Storage Water Heater

Crompton, a renowned brand, offers this 15-litre water heater with an energy rating of 5 stars and has a specially designed magnesium anode that avoids corrosion. Perfect for a medium-sized family and features excellent performance even with hard water. The tank is nano polymer coated and insulated, ensuring better heating efficiency and maintaining the overall water temperature.  It also has an advanced three-level safety protection system and safety valve feature that helps relieve pressure and discharge water.

Key features:

  • 15 L capacity makes it suitable for medium-sized families.
  • Twin indicator lamps
  • 5-star energy rating
  • Advanced 3-level safety protection system via Capillary Thermostat, Automatic Thermal Cut-out, and multi-functional valve.
  • A specially designed magnesium anode avoids corrosion.
  • Rust-free and sturdy body
  • A powerful copper heating element
  • Temperature control knob
  • An insulated and durable nano polymer coated tank ensures excellent Corrosion Resistance and Excellent Oxidation Resistance even in High Temperatures and Pressure.
  • ISI marked nickel coated unique element to provide resistance against scale formation
  • Warranty: 5-year warranty on Tank, 2-year warranty on Element and 2-year warranty on Product provided by Crompton from date of purchase.

Pros

  • Power efficient
  • Three-level safety protection
  • Suitable for all types of families
  • Twin indicator lamps
  • Magnesium anode makes it anti-rust
  • Minimal chances of leakage

Cons

  • Heavy weighted
  • Big in size

The safety features of Crompton Arno Neo, with a 5-star rating, rust-free body and other high-tech features, make it one of the best overall and reliable water heaters. For an extended warranty or water heater service, you can download the OneDios app and book your geyser service in a few seconds.

  • Racold Eterno Pro 25L Vertical 5-Star Storage Water Heater

Racold has been recognized as a Superbrand in the Water Heating Category in 2021 and the 10th-time BEE Award winner as the most energy-efficient appliance in the storage water heater in 2020. The Racold Eterno Pro water heater comes with a special Titanium enamelled heating element and a unique polymer protective coating technology for better protection, higher heating efficiency, and corrosion resistance. This modern geyser has a smart bath logic function that helps you customize your bathing needs by adjusting the regulator to your preferred bathing mode, saving up to 40% electricity.

Key features:

  • 25 L capacity makes it suitable for large families
  • Titanium Plus Technology provides superior durability and pressure-withstanding capacity.
  • Smart Guard protects the heating element from corrosion, enhancing its life.
  • 5-Star BEE rating
  • Personalized bathing experience with Smart Bath Logic
  • Safety Plus: Three levels of safety against high temperature and pressure, provided by a high-tech adjustable thermostat, cut-out and multi-function safety valve according to international standards
  • Smart Bath Logic saves up to 30% on electricity.
  • Smart Mix: causes slow mixing of cold and hot water, keeps hot water hot for a long and saves 40% electricity by reducing the need for frequent restarts.
  • Warranty: 2 years on the product, 3 years on the heating element and 7 years on the tank.

Pros

  • Power-efficient
  • Perfect for large-sized families
  • Sleek and elegant design
  • High-pressure resistance and Titanium Plus Technology guards against corrosion
  • Durable and easy to use
  • Available in 10 and 15 litres, also

Cons

  • Expensive
  • It takes time to heat the water

This Racold Eterno Pro is among the best geysers in the market owing to its Titanium Plus Technology, Smart Bath Logic and Smart Guard feature. It comes with a 7-year warranty on the tank. With just one click, you can also download the OneDios app for an extended warranty or water heater service or find out about AMC.

  1. Bajaj New Shakti 15 Litre Vertical 4-Star Storage Water Heater

Bajaj is among the best geyser brands in India. The Bajaj New Shakti Storage 15 Litre Vertical Water Heater has a unique temperature indicator dial making it convenient. The Swirl Flow Technology ensures 20% faster water heating and is energy efficient with a 4-star BEE rating.

Key features:

  • 15 L capacity makes it suitable for medium-sized families
  • Rust-proof external body
  • Titanium Armour Technology prevents corrosion and increases tank life
  • Ideal for high-rise buildings
  • 4-Star BEE rating
  • Multiple Safety Systems for protection against dry heating, overheating and over-pressure.
  • Swirl Flow Technology ensures 20% faster water heating and saves energy.
  • Fire Retardant cable
  • Glass-lined Coated Inner Tank
  • Special Protection Device attracts harmful salts and keeps the element and tank healthy and safe from corrosion.
  • Warranty: 2 years on the product and 5 years on the inner tank.

Pros

  • Energy efficient
  • Fire retardant cable
  • High pressure withstanding capacity
  • IPX4 waterproof technology; Long tank life
  • Titanium Armour and Swirl Flow Technology
  • Affordable 

Cons

  • Not suitable for low-pressure pump installation

The Bajaj New Shakti 15 L is best due to its top-notch technology, high bar pressure, and Titanium glass lined enamel coated mild steel tank. It is simple and contains security features. You can book an appointment for an extended warranty and water heater service with the OneDios app.

  • AO Smith SDS-GREEN SERIES-015 15 Litre Vertical Storage Water Heater 5 Star

AO Smith is well known for its high-quality household equipment. AO Smith SDS Green Series has a 15-litre capacity and is exceptionally energy-efficient. Sleek and stylish, this geyser is backed with Blue Diamond Glass-Lining technology that resists corrosion almost twice as compared to the industry standards, thus increasing the tank’s life span.

Key features:

  • 15 L capacity makes it ideal for medium-sized families
  • Blue Diamond Glass-Lined Tank provides two times corrosion resistance.
  • A long-lasting Anode Rod works even in hard water conditions to protect the tank and has two times the lifespan compared to a typical magnesium anode rod.
  • Glass-Coated Heating Element to prevent scale formation and extend the life of the heating element
  • Warranty: 2 years comprehensive, 7 years on the tank and 2+2 years extended warranty on the glass-coated heating element
  • 5 Star BEE rating
  • Beautiful aesthetics to match your décor

Pros

  • Long-lasting anode rod
  • Blue diamond glass lining
  • High warranty
  • Compact in size
  • 8-bar water pressure

Cons

  • Bit expensive
  • Makes running noise

The AO Smith SDS Green water heater is appreciated for its easy installation and glass-lined heating element. Its durability, effective performance and long-lasting anode rod make this product stand out. To repair and service AO Smith water heaters, raise a service request with  OneDios without having to call various people or search for phone numbers.

  • V-Guard Divino 5 Star 15 Litre Storage Water Heater

This efficient and reliable 15-litre geyser is from V-Guard, which comes with a single weld line high-quality mild steel tank ensuring 66% less leakage. The V-Guard Divino water heater saves electricity, owing to extra thick and high-density CFC Free PUF insulation for maximum heat retention and a 5-star BEE rating. The Vitreous Enamel Coating inside the stainless-steel tank and the sturdy ABS body further increase the durability of this geyser.

Key Features:

  • 15-litre capacity makes it suitable for medium-sized families
  • 5-in-1 multi-function safety valve prevents excessive Pressure Build-up, Vacuum Formation & Reverse Water Flow
  • Safety assured with advanced thermostat and thermal cut-out mechanism for dual overheat protection
  • Superior Incoloy 800 Heating Element ensures Sustained Performance
  • Leak-proof and anticorrosive vitreous enamel dry-coated tank
  • Extra thick and heavy magnesium anode rod for extended protection
  • 5-star BEE rating
  • Hygienic and pungent-free water with multi-layer protection against corrosion and scaling
  • Suitable for high-rise buildings
  • Temperature control knob with twin LED indicators for added convenience
  • Warranty: 2 Years on Product, 3 Years on Heating Element, 5 Years on Inner Tank

Pros

  • Advanced thermostat
  • Thermal cut-out mechanism
  • Multi-layer corrosion and scale protection
  • 66% less leakage with single weld line mild steel tank
  • Higher energy efficient
  • 5-in-1 multi-function safety valve

Cons

  • Relatively expensive
  • Bulkier in size

The V-Guard Divino’s excellent features are sure to impress the customers. Its anticorrosive body and single weld line steel tank ensure durability and improved performance. 

OneDios hopes that the list of 5 popular water heater brands and models above will help you make the right decision. If you still have questions about purchasing the best water heater brand in India, contact our experts at OneDios for guidance. 

Regular geyser maintenance is the best way to guarantee that your water heater can do its job correctly throughout its lifespan. Routine service and maintenance can prevent unnecessary repair/replacement of the parts or geyser. For regular maintenance, it is best that expert technicians service or repair your Geyser so that it lasts longer. OneDios is a one-stop solution for all your geyser service and repair needs. We aim to offer the best facility for repair, fitting, and Geyser service work. OneDios makes it simple for the consumer to avail of the post-sales services without difficulties. By uploading a picture, you can now use the OneDios app to register your product and digitally keep all your documents, like invoices and warranty cards. OneDios also keeps track of your recent Geyser service and replacement of any part. You can buy an extended warranty and AMCs for all Geyser brands like Racold, V-Guard, AO Smith, Kenstar, Havells, etc.

 
Categories
OneDios Tech

Benefits of Brand-Authorized Extended Warranty

benefits of branded authorized extended warranty

Brand-authorized warranties are the commitment and confidence the brand has in its product and the promise it makes for the maintenance and service of the product for the period. An extended warranty on home appliances effectively avoids unexpected expenses in the name of repairs, malfunctions and replacement of parts. An extended warranty protects your appliances after the original manufacturer’s warranty has expired. Some companies provide extended warranty programs, such as Voltas, Blue Star, etc. OneDios provides Voltas and Blue Star Brand-Authorized extended warranties for any product, and you can get on-demand status updates on your warranty claims. You can buy your extended warranty on OneDios here.

Benefits of brand-authorized extended warranties

  • Quick and reliable repair

You need not worry about anything when the brand backs your extended warranty. The brand will be able to schedule and dispatch a professional technician to your home within days-or hours of you submitting a service claim. The action would be quick and efficient, and your appliance is in reliable hands.

  • Insurance against wear and tear

A brand-authorized extended warranty will insure against wear and tear, as it is covered in it. The brand offers replacement with genuine and original parts at minimal cost if repair is not possible. 

  • Brand-authorized service

The brand handles everything from finding and sending a trained technician to sourcing original spare parts. If you’re a customer of Voltas or Bluestar, you can monitor the status of your claim by logging on to the OneDios app. OneDios provides Voltas and Blue Star Brand-Authorized extended warranties for any product, and you can get on-demand status updates on your warranty claims.

  • Original branded spare parts

As the brand offers a warranty, it becomes the brand’s responsibility to provide authentic and genuine spare parts for replacement at the minimum cost. You can now buy an extended warranty for your Voltas and Blue Star products on OneDios or at a retailer nearby. You will get service from the brand itself, and all the spare parts used in the repair and service of the appliance will be genuine and authentic Voltas and Blue Star parts available to you at the lowest prices.

  • Minimal costs

The cost of an extended warranty is upfront and predictable. Before you sign your contract, you’ll know exactly how much you owe each month and how much you’ll need to spend when it comes time to file a claim for service. You can avail yourself of expert services without worrying about the charges, thus lowering the chances of a breakdown. Brands provide extended warranties to assure that they stand behind their product quality and want the product to be used for a long time.

  • Peace of mind

An extended warranty backed by the brand gives customers much-needed peace of mind, assurance for unexpected malfunctions, more extended protection than the limited warranty term and saves money in the long run. 

So, to have a hassle-free usage experience and much-needed peace of mind, availing brand-authorized extended warranty will avoid inconvenience in future. Brand-authorized extended warranty benefits ensure genuine spare parts are used and are fixed at authorized service centres by professional technicians. This further reduces any chance of breakdowns.

For the first time, Voltas and Blue Star have started providing brand-authorized extended warranties in partnership with OneDios. Voltas’ extended warranty and Blue Star’s extended warranty plan guarantee authentic brand service and spare parts at the lowest prices possible, and customers will get service from the brand itself. The process will become more convenient and straightforward with the quick and easy digital claim filing process on OneDios. You can register any complaint to the Voltas customer care or Blue Star customer care department through the OneDios app, which is available on Android/IOS. 

The OneDios app is a one-stop shop for all your service, complaints, repair, and extended warranty requests. You can buy brand-authorized Annual Maintenance Contracts (AMCs), Service plans, and Extended Warranties on OneDios to provide your appliances and products with 360-degree protection. OneDios has multiple options and plans on the platform for OEMs and other service providers for easy comparison. You can buy your next extended warranty on OneDios here. You can now buy an extended warranty for your Voltas, Voltas Beko and Bluestar products on OneDios or at a retailer nearby.

Download the OneDios app now. Retailers, sellers and customers can be saved from hassles given by third-party warranty providers. You can also download the OneDios app or visit the OneDios website to buy an extended warranty. OneDios provides the app’s solution for uploading invoices, warranty cards, receipts, and appliance documents. OneDios now also covers over 1350 postcodes in India.

 
Categories
OneDios Tech

Why is Third-Party Extended Warranty not advisable?

Customers are intelligent and want to ensure they have chosen the right brand that makes quality and durable products. Customers want their money’s worth from the appliance they have just bought. Customers need assurance that the brand supports them if something goes wrong or malfunctions. Most appliances these days come with some warranty. You need an extended warranty to protect your appliance for a longer period.

An extended warranty is a form of insurance policy that covers you for repair costs and maintenance services after the manufacturer’s or retailer’s guarantee/warranty has expired. Warranties provide definite value to customers; they only need to understand what that value is and how they can use it to their benefit at the time of purchase.

Extended warranties are a lifesaver. They help to cover expenses in the event of an unfortunate breakdown. You can buy an extended warranty instantly in a seamless and paperless online transaction before your standard warranty expiration with OneDios.

Extended warranties are of two types – one offered by the manufacturer of a product and the other provided by a third party. While purchasing an extended warranty from a manufacturer will provide surety of quality and convenience to a consumer, third-party vendors generally offer warranties that may seem cheaper but are complex and cumbersome. 

Why do customers need to understand that the warranty is beneficial to them?

Customers who have previously had terrible warranty experiences are reluctant to buy extended warranties. Extended warranties by third parties should be purchased after much consideration, as all extended warranty plans may not be helpful and may cost more than the repair cost. Extended warranty plans need to be clear and straightforward. Before buying an extended warranty, all terms and conditions should be read and understood.

Customers get confused with the terms and conditions of the third-party extended warranty plan:

  • Terminology

The terms and conditions of the warranty are filled with technical and legal terms that the customers need help understanding. This leaves them perplexed and at the mercy of third parties who sell them a plan that is sometimes useless. What will the customers do with something they don’t understand?

  • Inefficient Customer Service

The customer service of intermediaries or third-party warranty sellers can fall short of service standards and may even be unsafe. They leave customers even more confused with their unprofessional behavior. Unavailability, shortage of time, and impatience on the warranty agents’ part leave customers angry. 

  • Waiting period

Filing a warranty claim should be easy, simple, and short so customers can follow through themselves. The long process and waiting period for third-party companies to decide on the claim are tiring and frustrating for customers.

  • Claim not Approved

Third-party warranty providers usually have several reasons for rejecting the customer’s claim. Sometimes those reasons may be unclear or confusing, making the customer not believe in the product and the brand.

Transparency in the warranty plan is essential to gain customer trust. Who is backing the warranty being offered to you is what matters the most. Knowing who is underwriting your policy, the manufacturer/brand, or the dealer, may help you understand the value of your warranty. Manufacturer/brand-sponsored warranties score very high regarding customer trust and convenience. Brand-backed warranties are more trustworthy and reliable, and at a small cost, an extended warranty will save you money in the long run.

The OneDios app is a one-stop shop for all your service, complaints, repair, and extended warranty requests. You can buy brand-authorized Annual Maintenance Contracts (AMCs), Service plans, and Extended Warranties on OneDios to provide your appliances and products with 360-degree protection. OneDios has multiple options and plans on the platform for OEMs and other service providers for easy comparison. You can buy your next extended warranty on OneDios here.

Download the OneDios app now. Retailers, sellers, and customers can be saved from hassles given by third-party warranty providers. You can also download the OneDios app or visit the OneDios website to buy an extended warranty. OneDios provides the app’s solution for uploading invoices, warranty cards, receipts, and appliance documents. OneDios now also covers over 1350 postcodes in India.