OneDios Tech

Most Common Air Purifier Problems and their Solutions

Air purifiers are a lifesaver when the outside air is so polluted and unhealthy. Air purifiers help keep the air around your home clean and keep us healthy. They are essential to keep allergens and pollutants out of the house and the air inside breathable. Like any other appliance inside your home, your air purifier can also malfunction. The problems range from sensors not working to filters producing odours and unresponsive controls. 

Air purifiers will only work if you maintain the system you’re using, so make sure to change the filter as directed by the manufacturer. For air purifier service or repair, download the OneDios app today. OneDios app is a one-stop shop for all your air purifier service or AMC-related issues and queries without having to call various people or seek phone numbers. 

Here are a few of the most common air purifier problems and their solutions for quick and easy maintenance.

  • Not Turning ON
  • If the purifier is not turning on after pressing the power button, check the power cord. Is the cable plugged in? Plug in the cable and then turn ON the power button.
  • If the cord is plugged in, check the power outlet to see if the air purifier needs to turn ON. Ensure the power outlet is not damaged and the cable is correctly connected. 
  • Check the power rating to see if the cord and outlet are correctly connected, but the air purifier still needs to be fixed. An inaccurate power rating can even damage your appliance. Always connect your air purifier to an outlet that matches the power rating of your device.

In case of a damaged power cord, discontinue using the purifier and contact the professionals or air purifier brand’s customer support. At OneDios, you can also schedule the air purifier service in advance. An air purifier AMC plan or extended warranty would help you take care of all your air purifier maintenance and repair needs. 

  • Controls are Unresponsive

The air purifier’s push buttons or touch controls might be faulty or unresponsive. It could be because the air purifier needs to be plugged into an outlet or the filter cover needs to be correctly placed. 

If the controls are unresponsive due to some malfunctioning, then you need the help of an expert. Contact air purifier customer service or download the OneDios app. OneDios aims to offer a top-class professional facility for repair, fitting, and air purifier service.

  • Clogged Filters

If the filters of your air purifier are clogged with dust, pet hair, and other particles, their effectiveness could decrease significantly. This could cause the air purifier to stop working altogether. Check the filters and clean them by removing them and then washing them or replacing them with new ones. For your air purifier to work efficiently, it’s crucial to replace the filters often. To replace the filters of your air purifier, contact OneDios.

  • Lack of Proper Airflow

An air purifier is of no use if there is no proper airflow. 

  • Lack of airflow could be if you forgot to remove the filter packaging before placing it. Remove the packaging if it is still on.
  • Check the fan speed; if it is low, adjust it to a higher setting or put it on auto mode. Auto mode helps remove pollutants while running the fan at a higher speed for proper airflow.
  • The air purifier needs more clear area or space around it for proper airflow and functioning. 15 cm distance should be maintained from objects and walls for proper functioning.

It’s best to contact a professional to book an air purifier servicing appointment. Download the OneDios app now.

  • Overheating

Overheating not only affects the functioning of your air purifier but can also cause permanent damage. Overheating can be caused by a faulty power source, malfunctioning internal components, and filter obstruction. In such a case, scheduling a servicing appointment is best before it escalates into more severe problems. Our technicians from OneDios repair and replace parts of the air purifier, find the source of your air purifier problem and recommend a solution.

  • Air Purifier Not Working Well

An air purifier removes pollutants from the air and makes it clean. If it is unable or not performing its primary function, you need to find the problem. It could be due to the following:

  • Horrible air quality – ventilate the room before using the purifier.
  • Too wide coverage, i.e., a large room – all air purifiers have defined room coverage. Using it in larger room sizes will decrease its effectiveness.
  • Dust built-up on the filters – clean the filters or replace them.
  • Objects obstructing airflow – clean the area around the air purifier.
  • Wrong placement of the purifier (air purifier is too close to the corner) – Place the purifier somewhere in the middle, with no obstructions for proper airflow and air purification. 
  • Making Unusual Noises while Running

If the air purifier makes unusual noise while operating, it could be due to a foreign object inside the unit or the air filter being incorrectly installed. Check the filter to ensure it is installed properly and fits the cover. If something is stuck inside the unit, then do not open the air purifier unit yourself. Switch it off, and call a professional for help. You can Download the OneDios app and register your air purifier service request today. 

  • Strange Smell Coming from the Purifier

The air purifier is supposed to distribute clean and fresh air inside your house, but it needs to be fixed if you notice any strange smell. The peculiar smell could be due to smoke or odour inside the house or outside. Before running the air purifier, open the doors and windows of your home for ventilation for about an hour. Keep the doors and windows closed while using the air purifier. Install a vent or exhaust in the house’s kitchen to eliminate any smell arising from cooking. 

  • Defective Motor

The air purifier’s motor stops working due to wear and tear or overuse. In such a case, an expert can guide you on whether it’s best to repair or purchase a new air purifier. Therefore, fix an appointment with an air purifier service expert if you need to get the motor checked or replaced. You can use the OneDios app to do the same.

  • Irregular Maintenance

Air purifiers will only work if you maintain the system you’re using, so make sure to schedule your air purifier maintenance at least twice a year. An improperly maintained air purifier will have dirty or clogged filters, malfunctioning motors, and other problems that affect its overall function. You can also download the OneDios app and raise an air purifier service request to maintain it properly. 

An air purifier is a must if you suffer from allergies or asthma or are prone to infections easily. An air purifier can help you breathe better and experience fewer allergies and asthma attacks. If you’re concerned about the air quality in your home, don’t hesitate to contact OneDios today, and we’ll be happy to answer any of your questions. The air purifier needs service and regular filter replacement for efficient working. Therefore, call for an air purifier service at regular intervals

OneDios app is a one-stop shop for all your air purifier service or AMC-related issues and queries without having to call various people or seek phone numbers. We aim to offer a top-class professional facility for repair, fitting, and air purifier service work. OneDios app makes it simple for the consumer to avail of the post-sales services without difficulties. It also keeps track of your air purifier service in the past and if any part was replaced. At OneDios, you can also schedule the next air purifier service in advance. OneDios now covers over 1350+ cities in India.


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