Vivo Customer Care

Are you looking for the Vivo Customer Care Number? You may book a service request directly with Vivo customer care through OneDios.

About Vivo

Designing and developing smartphones, smartphone accessories, software, and online services are the focus of Chinese multinational-based Vivo Communication Technology Co. Ltd. Vivo creates excellent products based on a design-driven value, with smart devices and intelligent services as its core. Vivo has grown its global market since its operations in 2009, servicing more than 400 million customers in more than 60 countries and regions with its mobile goods and services. Vivo provides comprehensive after-sales services and technical support for products. Millions of people have come to trust the company because of the way it focuses on client needs, distinctive goods and technology, and an unwavering commitment to India.

Are You Searching for the Vivo Customer Care Number

Are you searching for the Vivo customer service number because you need to make a customer service request? You can send a request or a complaint to Vivo customer service online using OneDios. OneDios is a customer service platform that serves mobile phones, gadgets, and home appliances. They offer various services, including scheduling repairs, monitoring service requests, and helping customers with warranty claims. OneDios is renowned for providing rapid and dependable customer care, assisting clients in quickly resolving any issues and returning to the simple use of their gadgets and appliances. OneDios is the ideal place to submit all your product-related support inquiries to Vivo with a single click. It ensures quick access to brand-specific customer service.

Vivo Customer Service for Mobile Phone

Vivo smartphones are renowned for their sleek design, powerful performance, and cutting-edge technology. Vivo mobiles are known for their high-quality camera setups, and their latest models are no exception. They come with various innovative features that make them stand out, including a face unlock system that is faster and more secure than traditional methods.

Helping clients with problems involving their mobile devices and services are part of the mobile phone service. This can include resolving technical issues, responding to billing inquiries, and providing account management help. Mobile phone customer service needs to be provided by qualified, helpful technicians who can handle problems swiftly and guarantee customer satisfaction. You can immediately submit a Vivo customer service call on OneDios if you have one or more issues. For any of your Vivo Mobile Phone customer service needs, OneDios quickly raises a service call. With just one click, you may reach Vivo customer service directly.


A platform for submitting any service request is OneDios. Here are the top 5 reasons to choose OneDios for Vivo customer care services:

  • Saves time: OneDios raises your request without question more quickly. With OneDios, a service booking takes 60 seconds.
  • No Calling: The OneDios platform's official website or mobile app must only be used to schedule a service.
  • Simple and Quick Navigation: OneDios' user-friendly design makes it easy and quick to move around the website. You can instantly locate your brand and product on OneDios and create a service appointment.
  • Saves Documents: You can omit the regular maintenance documents for your device. Uploading them to the OneDios app will help you keep them secure.
  • Purchase: OneDios offers authorised product plans like AMC and extended warranties for your products. You can buy any plan on OneDios’s official website or app.

Vivo Customer Care FAQs

Q1. Is Vivo waterproof or not?

The Vivo phone is not waterproof. Please keep your phone away from the water. Splash, water, and dust resistance are not permanent, and protection may be degraded by daily wear and tear.

Q2. Do Vivo phones heat?

To prevent your phone from heating up, you may place your phone in a well-ventilated location while charging, such as on a desk. Charging your phone in poorly-ventilated areas (such as on a bed) may prevent heat from dissipating.

Q3. Why is my phone not turning back on?

Try Charging the Battery. If there's no apparent issue with your phone, it may be just out of battery. Try charging the device. If it's genuinely drained, the device won't light up immediately. Try plugging it in for 15 to 30 minutes before turning it on again.

Q4. Should I get my phone repaired or buy a new phone?

Yes, you can repair it with OneDios. Now, depending upon costing of repair, you can decide whether you should choose between repairing/buying a new phone.

Q5. Can the warranty be extended on a mobile phone?

You can protect your smartphone from manufacturing faults beyond the original warranty period by purchasing an extended warranty. OneDios can help you file a service request for an extended warranty on your Vivo mobile phone, or you can call Vivo customer care. Considering purchasing an AMC (Annual Maintenance Contract) or extended warranty for your mobile phone, #RequestKaroRelaxKaro, OneDios does it all.

Q6. Is the OneDios service portal available 24*7?

Now making an appointment for Vivo appliance installation, breakdown, servicing, and extended warranty is easy. Get any of these services booked in just 60 seconds. Our portal runs 24*7. Thus, you can raise a complaint whenever you want to.

Q7. How to register a complaint to Vivo customer care through the OneDios app?

Placing a complaint request at OneDios is no rocket science. Click the “Book Service” button after downloading the OneDios app or opening the website. Select the product type from the appliances category section (Mobile Phone, etc.) for which you want to avail of the service. Choose Vivo from the brand's options. Mention the issue in the appliance you want to get fixed. Fill in your address, choose the appointment date at your convenience, and register your complaint.

Q8. How do you help me to solve my query fast?

Your time is precious to us as we help solve your queries quickly. At OneDios, we connect you to specific brands for booking services like installation, breakdown, servicing, and extended warranty done in just 60 seconds. Yes, you heard that right. Moreover, you can always check the status of your “request” on our platform.

Q9. Does the OneDios app allow tracking service requests?

Yes, at OneDios, you can always track your request. Click on “My Request” for an update on your service request.