Claims & Support

Need Help with Your Extended Warranty?

Your Extended Warranty is provided by the respective brand, and the brand’s authorised customer-care team manages claims, service requests and warranty-related support.

Simple 4-Step Process

How to Raise a Claim

Follow these steps to quickly initiate service with your brand's official support team.

01

Identify Your Brand

Find the brand of the product covered under your Extended Warranty.

02

Contact Customer Care

Call the brand's customer-care number or email the support team using the details provided above.

03

Keep Details Ready

You may be asked to provide your Extended Warranty certificate/plan number, invoice, product serial number and purchase details.

04

Get Assistance

The brand's authorised service team will guide you through the next steps and the applicable claim process.

Official Contact Directory

Find Your Brand

For any claim or support related to your Extended Warranty, please contact the brand directly using the details below:

Lloyd

Authorised

Daikin

Authorised
Phone: 011-40319300 /
1860 180 3900

Voltas

Authorised

LG

Authorised

Haier

Authorised
Phone: 1800-419-9999 /
1800-102-9999

Blue Star

Authorised

Panasonic

Authorised

Sony

Authorised
Got Questions?

Frequently Asked Questions

What documents do I need to raise a claim?

Typically, customers may be asked for their warranty/brand agreement no, product invoice and product identification details. Requirements may vary by brand and plan.

Who handles my claim?

Your claim is handled by the respective brand's authorised customer-care/service network, as per the terms of your Extended Warranty.

I purchased an Extended Warranty through OneDios. Who should I contact?

For a claim or service request, contact the brand's customer-care team listed above.

Can I contact OneDios for assistance with a claim?

For faster resolution, claims should be raised directly with the respective brand using the contact details provided on this page. Moreover, we are always ready to help, you may also contact our Customer Support Team here at: email us at bpsupport@onedios.com.

OneDios Escalation Support

Need Additional Help From Us?

While brand teams directly fulfill warranty repairs, our team is always standing by to help facilitate or answer any questions about your active plans.