Voltas Comprehensive Warranty Plan covers following
It covers your product under Voltas Beko Annual Service Care plan, Voltas takes complete care of your product with regular periodic checks, just like the regular health check-up we receive at the hospitals.
~ All parts are covered except sheet metal & plastic parts, coil , remote, tap , hip Liners, rubber, gasket, refrigerator doors, microwave cavity doors, glass turn table, washing machines lid, covers, front door, cabinet of all products, consumables which will be repaired / replaced on chargeable basis.
~ In case the Annual maintenance contract [AMC] is to be entered into after the expiry of warranty period or of previous contract, the contract will be accepted subject to checking of the equipment by the company's representative and verifying that it is in working condition. In case set is found defective and any repair needs to be done , then it will be repaired first and then taken into contract and the cost (labour and parts)shall be borne by the customer.
~ The Company shall be under no obligation to provide repair / service because of improper use, unauthorized alteration, modification or substitution of any part of Sr. no. of the machine is altered or attended by unauthorized person.
~ Acceptance/Renewal of the contract after expiry of the contract shall be at the discretion of the company.
~ Attending to the unit when called upon by you during normal working hours.
~ All defective components shall be repaired/ replaced with compatible working parts and defective parts shall be company's property.
~ In case the customer wants to cancel the contract before the completion of the contract period, there shall be no refund of the charges for unexpired period.
~ The contract is not transferable in event of resale / gift to any other person and no shall be given.
FORCE MAJEURE CLAUSE:
~ We shall not be liable for any breach or non- performance or delay in carrying out any of the obligations contained in this MAINTENANCE SERVICE leaflet including the servicing/ repairing of the unit as a result of strike, lockout, industrial/labor disturbance, fire/ accidental damage, restrictions imposed by government, any act of God, riot, war or any condition arising from similar cause beyond our control.