~ On successful purchase you will receive an e-mail with the link to web form. Fill in the required details and submit the form to initiate activation. Activation will reflect in HP’s Internal Systems within 24 business hours.
~ Activation will take 24 business hours from the date of successful validation. Once activate the benefits cannot be transferred to a different device.
~ Only One carepack can be activated for a single laptop at a time. Example: You cannot activate two 1 year carepacks on the same device.
~ Each laptop model has its unique carepack, kindly verify compatibility through the model number available on the backside of your laptop.
Total warranty of 2 Years (1 Year Default Base Warranty + 1 Year Additional Warranty) enabling extended protection for your device from the manufacturer.
~ Next business day onsite support or remote technical support over call and email. Repairs are done using 100% genuine HP parts and by trained HP technicians.
~ Compatible with HP 14, 14q, 15q & 15g and Chromebook series laptops (excluding Pavilion, Omen & Envy 14-15 series).
~ Applicable only for HP Laptops sold by HP India. Imported and Out of Warranty Devices are not eligible. Activate your Care Pack within 90 days of your device purchase date.
Warranty Duration | Total 3 years (1 Year Default + 2 Years Extended) |
Extended Warranty Coverage | Extended Warranty Starts after default warranty is over. |
Service Coverage Window | Standard Workdays (9 hours) and 5 days a week |
Models Covered | Pavilion and X360 Laptops |
Support Type | Onsite Repair |
Response Time | Next Business day response |
Extended Warranty Applicability | Applicable when purchased within 90 days of Laptop Purchase |
Activation Period | Within 72 business hours |
Extended Warranty Area | Applicable only for HP Laptops sold by HP India |
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