~ On successful purchase you will receive an e-mail with the link to web form. Fill in the required details and submit the form to initiate activation. Activation will reflect in HP’s Internal Systems within 24 business hours.
~ Activation will take 24 business hours from the date of successful validation. Once activate the benefits cannot be transferred to a different device.
~ Only One carepack can be activated for a single laptop at a time. Example: You cannot activate two 1 year carepacks on the same device.
~ Each laptop model has its unique carepack, kindly verify compatibility through the model number available on the backside of your laptop.
Total warranty of 2 Years (1 Year Default Base Warranty + 1 Year Additional Warranty) enabling extended protection for your device from the manufacturer.
~ Next business day onsite support or remote technical support over call and email. Repairs are done using 100% genuine HP parts and by trained HP technicians.
~ Compatible with HP 14, 14q, 15q & 15g and Chromebook series laptops (excluding Pavilion, Omen & Envy 14-15 series).
~ Applicable only for HP Laptops sold by HP India. Imported and Out of Warranty Devices are not eligible. Activate your Care Pack within 90 days of your device purchase date.
|Warranty Duration||Total 2 years (1 Year Default + 1 Years Extended)|
|Extended Warranty Coverage||Extended Warranty Starts after default warranty is over.|
|Service Coverage Window||Standard Workdays (9 hours) and 5 days a week|
|Models Covered||Pavilion and X360 Laptops|
|Support Type||Onsite Repair|
|Response Time||Next Business day response|
|Extended Warranty Applicability||Applicable when purchased within 90 days of Laptop Purchase|
|Activation Period||Within 72 business hours|
|Extended Warranty Area||Applicable only for HP Laptops sold by HP India|
~ 10 days Return Policy
~ In case of Return, 2% Convenience Charges will be deducted
~ In case of Return, Amount will be credited to the account within 15 days.