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Position Name: Customer Support Associate - Voice
Position No: JD-0003
Position Name: Customer Support Associate - Voice
Total Vacancy: 5
City: Gautam Buddha Nagar
Job Description :
1. Maintaining a positive, empathetic, and professional attitude toward customers at all times.2. Respond promptly to customer inquiries.3. Communicating with customers through various channels.4. Acknowledging and resolving customer complaints.5. Know our products inside and out so that you can answer questions.6. Processing orders, forms, applications, and requests.7. Keeping records of customer interactions, transactions, comments, and complaints.8. Communication and coordination with colleagues.9. Providing feedback on the efficiency of the customer service process.10. Ensure customer satisfaction and provide professional customer support.
Skills :
1. Ability to stay calm when customers are stressed or upset.2. Comfortable using computers.3. Experience working with customer support.4. Very calm and polite.
Education Details :
Graduate in any discipline
Other Details :
- Inbound and Outbound calling for Support Process for End Customers based in India.
- Flexible shift timing as per roster.
Share this job opening :
1. Maintaining a positive, empathetic, and professional attitude toward customers at all times.
2. Respond promptly to customer inquiries.
3. Communicating with customers through various channels.
4. Acknowledging and resolving customer complaints.
5. Know our products inside and out so that you can answer questions.
6. Processing orders, forms, applications, and requests.
7. Keeping records of customer interactions, transactions, comments, and complaints.
8. Communication and coordination with colleagues.
9. Providing feedback on the efficiency of the customer service process.
10. Ensure customer satisfaction and provide professional customer support.
1. Ability to stay calm when customers are stressed or upset.
2. Comfortable using computers.
3. Experience working with customer support.
4. Very calm and polite.
Graduate in any discipline
- Inbound and Outbound calling for Support Process for End Customers based in India.
- Flexible shift timing as per roster.
