BSNL Customer Care
Toll Free Numbers
- 1800 345 1500 (Landline - from other operator mobile or Landline)
- 1800 180 1502 (WLL / CDMA)
- 1800 180 1503 (GSM Postpaid / Prepaid)
- 1800 345 1504 (Broadband Complaint Booking)
- 1800 425 1957 (BSNL - For MPLS & Other Data Services)
- 1800 425 7007 (Enterprise Services - MPLS VPN / ILL / MNS / Bulk SMS / Dark Fibre etc)
- 1909 (DND from Landline / Mobile)
LandLine
- 1500 from BSNL mobile or Landline
- 1800-345-1500 from other operator mobile or Landline
Broadband
- 1504 from BSNL mobile or Landline
- 1800-345-1504 from other operator mobile or Landline
GSM Postpaid / Prepaid
- 1503 from BSNL mobile or Landline
- 1800-180-1503 from other operator mobile or Landline
WLL / CDMA
- 1502 from BSNL mobile or Landline
- 1800-180-1502 from other operator mobile or Landline
Enterprise Services( MPLS VPN / ILL / MNS / Bulk SMS / Dark Fibre etc)
- Toll Free No-18004257007
- SMS Short Code for BSNL-57007
- SMS Other Operators- 9482157007
- Email Id- ebenquiry@bsnl.co.in
- Leased Line Call Centre: 1800-425-1957
Global Satellite Phone service
Contact No. : 0120-2755877
Fax No. : 0120-2755877
Call center : 1800 425 1957
Email : satphone.india@bsnl.co.in , dn_sahai@bsnl.co.in
Cabinet Secretarate Directorate of Public Grievance
The Secretary
Directorate of Public Grievance,
2nd Floor, Sardar Patel Bhawan, Sansad Marg,
New Delhi-110001
Tel. No. : 011-2374 3139, 011-2374 1228, 011-2336 3733
Fax No. : 011-2334 5637
Email : secypg@nic.in
Registered & Corporate Office
Bharat Sanchar Bhavan
Harish Chandra Mathur Lane
Janpath, New Delhi-110 001
Social Sites
