When your phone screen cracks or the charging port stops working, you need to get it repaired as soon as possible. If you decide to rush to the nearest repair shop in hope that it is cheaper, you might be missing a few points. When you take your gadget or appliance to an unauthorized service center, there are many hidden costs involved, which hamper the functioning of your device in the longer run. Let’s consider the following points:
1. Pricing
You might be under a misconception that authorized brands offer services at a very expensive rate. There are a lot of issues related to unauthorized repair shops, like the authenticity of spares and quality of service, which makes their services appear cheap. This will cause wear and tear in your appliance in the longer term. If you want your device to last longer and function most efficiently but you should always go to branded authorized centers without a second thought.
2. Warranty Issue
Brands offer lucrative warranty plans on their products. The warranty plan is an assurance from the brands that their appliance will function smoothly for a certain period of time. If your appliance or gadget is under warranty period, you should definitely go to the brands for the services. It will save you cost and provide genuine services. In fact, the Warranty period is like a complimentary service that brands provide when you buy items from them. There is even an option of extended warranty plans that will cover your appliance’s repair and servicing needs even beyond the expiry of the warranty period.
3. Expertise
Local unauthorized service centers do not provide any assurance of the quality of their service. If you go to the local service providers, you will have to go through the hassle of personal supervision and verification of the services. This is because you can not be sure of the expertise and quality of the service they provide. On the other hand, services provided by the brands are authentic because they are accountable for their brand image and customer experience. Trusted brands have teams of experts and engineers working just to provide you the best experience possible.
4. Latest Technology
With the advancement in technology taking place constantly each new model of appliances or gadget available in the market has added features and the new generation is tech imbibed to provide the best experience to the consumer. The local unauthorized service provider may or may not have adequate know-how to deal with the latest high-tech features of your product. However, if you go to brands, you can be assured of the best possible services.
5. Resale Advantage
There are several advantages of getting authorized brand services. Every time you get the services and repair done from the brands, you also get relevant service history records which are helpful during the resale. This is because a prospective buyer can verify these service records and be sure of the genuineness of spare parts if they have been replaced. This will definitely boost your chances of quoting a better price for the resale of your appliance or gadget.
OneDios is an aggregator for customer requests. We connect brands with the customer for services and repair requirements of gadgets, appliances, and automobiles. You can also raise a request for a COVID antigen test and other blood work tests with our pathology partner. We offer the reliability of brand services with ease of customer experience in a matter of few clicks by providing all options and choices on one platform.
Why OneDios for all your services and repair needs?
- Multiple plans and options on our platform. Plans from the OEMs and other Service providers are available for easy comparison.
- Competitive pricing of these plans by respective providers
- Buy instantly in a seamless and paperless online transaction.
- The contract becomes available instantly.
- No need to keep and store paper copies of the contract
- Raising a request as part of the service plan becomes a matter of a few seconds
- Auto schedule happens for your service visits as per your service plan. You can choose to accept them or move to a more convenient slot just at the click of a button.
- You can view the complete Service history for ready reference
- Allows end consumers to rate service and AMC.
- Quickly raise a ticket directly with the OEM of the service provider
OneDios aims to transform the customer service experience for end customers. This vision cuts across all products and the services they avail of. You can buy your AMC on OneDios here. You can also download the OneDios app or visit the OneDios website to buy a maintenance contract.
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