Our appliances are pivotal in our daily lives, making our routines more convenient and efficient. So, when an appliance shows signs of trouble or requires servicing, the first thing that often comes to mind is ensuring it’s back in working order as soon as possible. OneDios helps customers buy extended warranties online for their appliances in a few clicks. You can also book any service needs for your appliance on OneDios here. Please desist from getting repairs or services done by unauthorised technicians as it impacts your brand warranty or extended warranty directly.
This article will explore this crucial question and explain why making informed choices is essential to protect your investment.
Understanding Brand Warranty and Extended Warranty:
First, let’s clarify what brand warranty and extended warranty means:
- Brand Warranty: When you buy a new appliance, it typically comes with a warranty provided by the manufacturer. This warranty usually covers repairs and replacements for a specified period, ensuring that your appliance functions as expected. However, it’s important to note that the length and terms of the warranty can vary depending on the manufacturer and the type of appliance you purchase. Some warranties may only cover certain parts or may require you to pay for shipping or labour costs.
- Extended Warranty: An extended warranty is an additional protection plan that you can purchase to extend the coverage beyond the standard brand warranty period. It offers peace of mind by safeguarding your appliance against unexpected issues, such as defects in materials or workmanship, power surges, and mechanical failures. You can buy your extended warranty of the manufacturer on OneDios here. With an extended warranty, you can ensure that your appliance is protected for an extended duration, giving you the confidence you need to make your purchase easily.
The Consequences of Unauthorised Repairs or Services:
Now, let’s explore what can happen if you choose to go the unauthorised route for repairs or services:
- Voiding of Warranty: One of the most significant impacts is that it may void your brand warranty or extended warranty. Any remaining warranty coverage will be void, leaving you responsible for all repair costs. The manufacturer may refuse to provide any further assistance or support, leaving you in a problematic situation if anything goes wrong with the product in the future. To avoid surprises, it is always advisable to read the warranty terms and conditions carefully before proceeding with any repairs. OneDios provides the app’s solution for uploading invoices, warranty cards, receipts, and appliance documents.
- Quality Concerns: When you hire an unauthorised technician to repair your appliance, you risk subpar repairs that may not fully resolve the issue or, worse yet, cause further damage. This is because they may not have received the necessary training or have access to genuine replacement parts. Without the proper training, an unauthorised technician may not be able to diagnose the issue accurately or may perform a repair that fails to address the root cause. In addition, the use of non-genuine replacement parts could lead to future malfunctions or even pose a safety risk to you and your household.
- Safety Risks: Household appliances, such as refrigerators, ovens, and washing machines, are complex machines that involve electrical components and, in some cases, gas connections. It is important to note that unauthorised repairs or tampering with these appliances can pose serious safety risks. If not performed correctly, these repairs can lead to accidents or fires that can endanger the safety of individuals and property. Therefore, consult a licensed professional to perform necessary repairs or maintenance on your household appliances. The OneDios app is a one-stop shop for booking all your service, complaints, repair, and extended warranty requests.
- Resale Value Impact: Appliance warranties provide buyers with a sense of security, knowing that the manufacturer will repair or replace the product if it malfunctions during the warranty period. When an appliance’s warranty is voided, the manufacturer will no longer be responsible for fixing any issues that may arise. This means appliances with voided warranties may have reduced resale value compared to those with intact warranties.
The Role of Authorised Technicians:
Most brand warranties and extended warranties come with a condition – that authorised technicians or service centres must perform any repairs or services. The brand trains and certifies these technicians, ensuring they have the expertise to handle your appliance correctly. You can buy an extended warranty instantly in a seamless and paperless online transaction before your standard warranty expiration with OneDios.
Why Choose Authorised Technicians:
Opting for authorised technicians for your appliance repairs or services offers several benefits:
- Warranty Preservation: Authorised technicians are trained and certified by the manufacturer to perform repairs and maintenance on your device, ensuring that your warranty remains intact. Choosing authorised technicians guarantees that the coverage you paid for will be provided, giving you peace of mind that your investment is protected.
- Expertise and Genuine Parts: Authorised technicians possess the necessary training and access to genuine parts, ensuring that your appliance is repaired to the highest standards. Additionally, authorised technicians have a deep understanding of the workings of your appliance and can diagnose and fix any problems quickly and efficiently. You can book the service on OneDios here.
- Safety and Reliability: Having authorised technicians to handle appliance repairs is crucial as they prioritise safety and reliability. They have the necessary training and expertise to identify potential hazards and reduce the risk of accidents. Additionally, authorised technicians ensure that your appliance continues to perform optimally by using genuine parts and following the manufacturer’s guidelines. Download the OneDios app from the Android Play Store or Apple Store to buy/ renew an annual maintenance contract for your appliances.
- Peace of Mind: When you entrust your appliance to authorised technicians, you can rest assured that it is handled by skilled and competent professionals who have undergone rigorous training and certification. This gives you the assurance and confidence that your appliance is in capable hands throughout the entire repair process, providing you with the peace of mind you deserve.
In conclusion, it’s crucial to understand that opting for unauthorised technicians for appliance repairs or services can have far-reaching consequences, including nullifying your brand warranty or extended warranty. At OneDios, customer service is a top priority. Whether customers need assistance with a warranty claim or have a question about their product, OneDios’ team is there to help.
To protect your investment, ensure that you choose authorised technicians certified by the brand, guaranteeing the quality and reliability of the service. With OneDios, you can confidently manage your warranties, maximise your appliances’ benefits, and ensure they remain valuable assets in your daily life.
By making the right choice, you preserve your warranty and ensure the safety and longevity of your valuable appliances. If you’re looking for reliable brand-authorized warranties for your home appliances, OneDios is an excellent option. Recently, Daikin, Voltas, Godrej and Blue Star have partnered with OneDios to offer brand-authorized extended warranties for the first time.