BenQ Customer Care

BenQ (Bringing Enjoyment N Quality to life) corporation is a multinational company based in Taiwan. It broadly works in technology, electronics, communication, and computing fields. It was founded in 1984. Since then, the company has set up its offices across China, Asia-Pacific, Europe, South, and North America. It covers more than a hundred countries. BenQ used to manufacture for Acer Computer Corporation till 2001. Then it became one of the best manufacturers of computer parts and different communicating devices. The company's sales increased to more than double its share in 2001 in just four years. In 2004, BenQ reached the top level for selling electronic brands in Taiwan. It has now become a vast name in the Indian market as well.

BenQ Customer Care

BenQ has a wide range of consumer-oriented products. Regular maintenance is required to keep these goods performing at their best. As a result, keeping track of your BenQ product's service is critical. Make sure you book your service either through OneDios or by contacting BenQ customer care. Below is information on BenQ customer care for its various products:

BenQ Gaming Projector Customer Care

BenQ gaming projector take your gaming experience to the next level. They give high refresh rates, symphonic sound, and fantastic graphics. You may need servicing for these devices. The easiest way is to use OneDios for instant results. It will only take one minute to raise your request rather than hours, like in BenQ customer care.

BenQ Customer Care For Monitors

From one of the best cinematic visuals to a smooth gaming experience, BenQ has produced several monitors with the best qualities. Despite the quality of the BenQ desktop monitors, at one point in time, they will undergo some changes that can decrease the speed and performance of your computer. Therefore, servicing becomes the solution. BenQ customer care gives you the option of booking service for your BenQ monitor. However, the process is very time-consuming. Alternatively, you can use OneDios to raise your service request in no time.

Frequently Asked Questions

Why is computer servicing essential?

As computers are devices used throughout the day for work, games, and other things, it becomes vital to get them serviced at a fixed interval of time. It will help in maintaining the excellent performance of your computer. Some other reasons are stated below:

  • Problems are identified at the earliest
  • Protection from malware and viruses
  • Prevent data loss
  • Increase the computer speed
  • Software efficiency is maintained

What is the warranty period of a BenQ LCD monitor?

The warranty period is 36 months from the invoice date or 39 months from the manufacturing date. The one which is earlier is considered your warranty period.

What is covered in the BenQ warranty?

BenQ will repair and replace any part of the device with a new one without any additional charges during the warranty period.

BenQ warranty is not covered in which conditions?

You cannot claim the warranty of a BenQ product in the following cases:

  • Not following BenQ standards for installation, usage, and servicing
  • Defect arising from third-party accessories
  • Act of God
  • Removal of warranty seal or serial number of the product

What are some recommended practices to increase the lifespan of your BenQ projector?

Some recommended practices to increase the lifespan of your BenQ projector are the following:

  • Before installation, ensure proper earthing or grounding
  • Use a stabilizer that will protect the device from voltage fluctuations
  • Cover the projector when you are not using it
  • Try not to turn off your projector abruptly. Instead, follow the proper shutdown process
  • Ventilation hole should not be covered

How to book a service for a BenQ product?

There are two ways to book a service for your BenQ product. One, contact BenQ customer care, and two, use OneDios. The latter is a quicker way to get your things done.

Forget about contacting BenQ customer care for anything as BenQ and 500+ are available in OneDios, so you can quickly raise a service request for any of your products anytime.

Why OneDios

OneDios is not just a platform for assisting you in raising a service request but also has some other features that cater to all your appliances' needs. These features are:

  • Status Of Your Service Request: With the OneDios app, you can easily track the status of your service request anytime.
  • Brand Authorised Services: 500+ brands trust OneDios and therefore, you get only the brand authorized services.
  • Warranty plans: OneDios offers Annual Maintenance Contracts (AMCs), extended warranties, and other plans. You can buy these plans according to your needs.
  • Access Documents Anytime: You can upload your appliance's documents in the OneDios app, and you will have access to your documents anytime.
  • Reminders: OneDios will give you reminders of the subsequent servicing of your appliance.
  • Buy Products: OneDios also have a range of appliances that you can buy. So, OneDios not only gives you a platform for service requests but also has many other features that will make your life much easier.

a amit kumar rana

  • 2022-03-23