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Position No: JD-0016

Position Name: Telesales Lead

Total Vacancy: 2
City: Gautam Buddha Nagar
Job Description :
Looking for a candidate who has hands on experience in telesales and can also lead the telesales team. The candidate is expected to meet self and teams' call and sales quota. The remuneration has fixed and sales linked incentives. He/ She should be passionate about making conversations on phone and converting these interactions into actual sales. He/ She should be flexible to cope up with ever changing product mix and sales pitch in a start-up environment.

Skills :
  • Make campaign based calls to new and prospective customers.
  • Inform customers about all products on offer in the company, their uses and benefits.
  • Hand hold the customers till the successful completion of sale cycle.
  • Follow up sales delivery to customers and inquire about their user experience of goods or services purchased, making use of their feedback in rating customer satisfaction
  • Ensure prompt and timely documentation in the information system in due time and check through them for accuracy.
  • Interact closely with other team members in the course of work to ensure that everyone is carried along and updated on work progress in order to achieve maximum results.
  • Ensure that customers are treated cordially and are held in high esteem in order to make them patronize the company continuously
  • Create good relationship with team members and motivate them to put in their best to work in order to achieve maximum results
  • Evaluate sales records periodically.
  • Coach team members on the best ways to carry out their duties by transferring expert knowledge to them to boost their skills.
Education Details :
  • 3-4 Years of Experience in Telesales as lead or high performing member.
  • Bachelor's or Master's Degree in any stream
Other Details :
  • Exhibit good marketing skills to make high sales.
  • Excellent presentation skills to convince customers about new products.
  • Good motivational skills to bring out the best in team members.
  • Good managerial skills to lead the team successfully.
  • Ability to make good sales decision.
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