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Position No: JD-0028

Position Name: Customer Support Executive

Total Vacancy: 4
City: Gautam Buddha Nagar
Job Description :
  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communication and coordination with colleagues.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.
  • Prior experience as a customer support or similar.
Skills :
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.
  • Ability to switch your communication style on a whim.
  • Proficient in communication and interpersonal skills
  • Knowledge about Ms. Excel is a must
Education Details :

Any Graduate

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